Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I went through this same situation about 6 months ago when applying for spousal benefits with GPO (my husband is a retired postal worker). The SSA office I went to was absolutely adamant about having either the original marriage certificate or a certified copy - they wouldn't even look at my application without it. What really surprised me was that they also wanted documentation showing we were still married (like recent joint tax returns) since apparently some people try to claim benefits on marriages that ended in divorce. The whole GPO process is much more thorough than regular spousal benefits. One thing that helped speed up my county's processing was mentioning it was for Social Security - they have an expedited service for government benefit applications that cut my wait time from 8 weeks to about 10 days for an extra $20 fee. Definitely worth asking about!

0 coins

That's really helpful to know about the expedited service for government benefit applications! I had no idea counties offered that. I'll definitely ask about it when I call tomorrow. The joint tax returns requirement is interesting too - I wouldn't have thought to bring those but it makes sense they'd want proof the marriage is still valid. Thanks for sharing your experience with the postal worker pension situation - it sounds like all government pensions get the same strict treatment from SSA.

0 coins

I'm in a similar situation - my husband is a retired police officer and I'm getting ready to apply for spousal benefits with GPO. Based on all the responses here, it sounds like getting that certified marriage certificate is absolutely essential for GPO cases, even though it's frustrating to wait. I'm curious though - for those who have been through this process, did the SSA office give you any kind of receipt or documentation showing they verified your marriage certificate? I'm always worried about proving I provided required documents if there are any questions later. Also, has anyone had experience with SSA accepting a marriage certificate from a different state than where you currently live? We got married in Nevada but now live in Arizona, so I'm wondering if I need to go through Nevada's system or if Arizona can provide some kind of verification.

0 coins

Great questions! For your first concern - yes, when I went through the process, the SSA representative made a note in my file that they had verified my marriage certificate, and I got a receipt for my application that listed all the documents I provided. They're pretty good about documenting what you've submitted. For your second question about the out-of-state marriage certificate - you'll need to get the certified copy from Nevada since that's where the marriage was recorded. Arizona can't provide verification of a marriage that happened in Nevada. I had a similar situation (married in one state, living in another) and had to go through the original state's vital records office. The good news is most states now allow you to order certified copies online or by mail, so you shouldn't have to travel back to Nevada. Just make sure to order from the official Nevada vital records website to ensure it has the proper certification that SSA requires.

0 coins

Perfect, thank you! That's exactly what I needed to know. It's so helpful to have clear explanations from people who understand these complex rules.

0 coins

Great thread everyone! As someone who recently went through this decision process with my spouse, I wanted to add that it's also worth considering getting a personalized Social Security statement from ssa.gov to run the actual numbers. The "my Social Security" online account will show you projected benefits at different claiming ages, which really helped us visualize the long-term impact of taking benefits early vs waiting. Jackson, given your wife's potential spousal benefit of $2,200 vs her own benefit of $1,200, waiting definitely seems like the smart move financially - that's a significant difference that would compound over her lifetime!

0 coins

Mei Liu

This is such valuable advice! I'm new to navigating Social Security decisions and honestly feeling pretty overwhelmed by all the different rules and timing considerations. The idea of using the online ssa.gov account to see the actual projected numbers is brilliant - I hadn't thought of that approach. It sounds like having those concrete figures would really help visualize the long-term financial impact rather than just trying to do rough calculations in my head. Thanks for sharing your experience and for highlighting how significant that $1,000 difference could be over time!

0 coins

Based on all the responses here, I think we've established this is likely a display issue rather than an actual missed payment. However, it's still worth calling SSA to confirm. When you speak with them, ask them to explain their payment notation system and whether what you're seeing is normal for new beneficiaries. Also request that they verify your correct monthly payment date based on your birth date (as mentioned earlier, this follows a standard schedule). For future reference, you can always verify actual payments received by requesting a "Benefit Verification Letter" through your my Social Security account. This document serves as the official record of your benefit status and payments. Please let us know what you find out after speaking with them!

0 coins

Thank you! I definitely will update once I speak with them. It's reassuring to hear from multiple people that this is likely just a display quirk in their system. I'll try calling on Monday and if I can't get through, I might try that Claimyr service someone mentioned above.

0 coins

I work as a benefits counselor and see this exact issue frequently with new Social Security recipients. What you're experiencing is completely normal - it's called a "payment reconciliation entry" in SSA's system. When you first start receiving benefits, their computer system creates multiple tracking entries: one for the payment authorization, one for the actual disbursement, and sometimes a third for internal accounting purposes. The MySocialSecurity portal isn't great at distinguishing between these different types of entries, so it can look like you have multiple payments when you really don't. The key thing to remember is that Social Security retirement benefits are paid once per month, period. There's no scenario where you'd legitimately receive two payments in the same month unless there was a rare administrative correction or back payment situation. Your actual payment schedule going forward will be based on your birth date as others mentioned. The phantom entries typically stop appearing after your second or third month of benefits once the system stabilizes your account. I'd still recommend calling to get it officially documented in your file, but don't stress about missing money - it's just a display quirk in their aging computer system.

0 coins

This is incredibly helpful to hear from someone who works in benefits counseling! The term "payment reconciliation entry" explains exactly what I'm seeing. It's such a relief to know this is a common issue for new recipients and not something I need to worry about. I really appreciate you taking the time to explain the technical side of why this happens - it makes so much more sense now than the vague "system glitch" explanations I was imagining. I'll still call SSA to get it documented as you suggested, but now I can approach that conversation with much less anxiety. Thank you!

0 coins

As a newcomer to this community, I'm really grateful for this detailed discussion about WEP and GPO - it's helping me understand these provisions much better. Carmen, your situation resonates with me as my own family is dealing with similar public pension complications. One thing I'd like to add that I haven't seen mentioned yet is that you might want to check if your wife's teaching service included any periods where Social Security taxes were actually withheld. Some districts switched their participation in Social Security over the years, and there might be additional quarters of coverage that aren't immediately obvious from those summer jobs alone. Also, while everyone has correctly pointed out that GPO likely eliminates spousal benefits in your wife's case, it's worth noting that the GPO calculation uses your Primary Insurance Amount (PIA), not your actual reduced benefit amount. With WEP being repealed, your PIA should increase, which could theoretically affect the spousal benefit calculation before the GPO offset is applied - though given the size of her pension, it probably won't change the end result. The community advice about getting everything in writing from SSA is spot on. These cases are complex enough that having official documentation will be invaluable for your planning.

0 coins

Welcome to the community, James! That's a really insightful point about checking if her teaching district ever switched Social Security participation - I hadn't thought about that possibility at all. You're absolutely right that some districts have changed their policies over the years, and there could be additional quarters hiding in there that we haven't accounted for. I'll definitely ask her to dig through her old pay stubs and employment records to see if there were any periods where Social Security taxes were deducted from her teaching salary. Even if it doesn't change the GPO outcome, having a complete picture of her earnings history could be valuable for other planning purposes. Thanks for bringing up that detail about PIA vs actual benefit amounts too - the distinction is important even if the practical result is the same in our case. This community really knows its stuff!

0 coins

As a newcomer to this community, I want to echo what others have said about how helpful this discussion has been! Carmen, your situation really illustrates the complexity that many families face with these provisions. I'd like to add one practical suggestion that might be useful: consider reaching out to your state's retired teachers association or your wife's teacher retirement system directly. Many of these organizations have benefits counselors who are specifically trained on how state pensions interact with Social Security provisions like GPO. They often have resources and workshops dedicated to helping members understand these exact scenarios. Also, while the GPO will likely eliminate spousal benefits given your wife's pension amount, I'd encourage you to still file for them once the WEP changes are fully implemented. Even if the benefit is zero, having the official determination on record can be important for future planning purposes and ensures you don't miss any potential changes if circumstances shift. The advice about keeping detailed records really cannot be overstated - I've seen too many cases where inconsistent information from different SSA representatives caused confusion later on. Getting everything documented will serve you well. Thanks to everyone who contributed to this thread - as someone new to navigating these waters, I've learned a tremendous amount from reading through all these thoughtful responses!

0 coins

Welcome to the community, Zane! That's excellent advice about contacting the retired teachers association - I hadn't thought about that resource, but you're absolutely right that they would have specialized knowledge about how teacher pensions interact with Social Security. My wife's retirement system probably has counselors who deal with these exact GPO questions all the time. Your point about filing for spousal benefits anyway, even if they'll be zero, is really smart. Having that official determination on record could be valuable down the road, and it ensures we have all the proper documentation in place. Plus, as you mentioned, if anything changes in the future (like pension amounts or Social Security rules), we'll already have the groundwork laid. I'm so impressed with how knowledgeable and helpful everyone in this community is! As a newcomer myself, this thread has been incredibly educational. It's reassuring to know there are so many people here who understand these complex situations and are willing to share their expertise. Thank you for adding to this wealth of practical advice!

0 coins

As someone new to this community, I wanted to jump in and say how incredibly helpful this entire discussion has been! I'm actually in a very similar situation - my husband worked for the postal service for most of his career and I'm trying to understand how GPO might affect my potential spousal benefits when I'm eligible. Reading through everyone's experiences has been eye-opening. The key takeaway for me is that the actual calculations are much more nuanced than the simple "GPO eliminates everything" narrative you often hear. @Freya Thomsen's real-world example of still receiving $83/month despite a substantial teacher pension really drives home the point that it's worth applying regardless of what the rough calculations suggest. I'm also bookmarking the advice about gathering all pension documentation upfront and considering in-person appointments over the phone system. The MySocialSecurity account tip for checking old work credits is something I hadn't considered either. @MidnightRider - your wife's situation with 32 years of teaching plus that department store experience actually sounds quite promising based on what others have shared here. I hope you'll keep us posted on how the application goes! This community's combination of technical knowledge and personal experiences is exactly what people need when navigating these complex rules. Thank you all for creating such a supportive environment for those of us trying to figure out these complicated systems!

0 coins

@Sofia Morales Welcome to the community! Your postal service situation is actually quite interesting because federal employees have a different set of rules than state/local government workers like teachers. If your husband worked for USPS, he likely WAS paying into Social Security unlike (teachers who typically don t',)so your situation might be different from what we ve'been discussing here. Federal employees hired after 1983 generally pay into both their pension system FERS (AND) Social Security, which means GPO might not apply to you at all when claiming spousal benefits. But if he was hired before 1984 and was under the old CSRS system, then GPO could be a factor. It s'definitely worth checking with SSA about your specific situation since postal workers have unique rules. The advice about gathering documentation and applying anyway still holds true though! This thread really has been a goldmine of information for anyone dealing with these government pension offset issues. The real-world examples make such a difference in understanding what s'actually possible versus what people assume will happen.

0 coins

As a newcomer to this community, I'm amazed by how thorough and helpful this discussion has been! I'm in a similar boat - my spouse worked as a firefighter for the city and we've been confused about GPO rules for years. What really stands out to me is how many misconceptions there are about these provisions. Like others have mentioned, I always assumed GPO meant automatic disqualification from any spousal benefits, but seeing the real examples here (@Freya Thomsen's $83/month, @Amara Adebayo's aunt getting $117/month) shows that's not necessarily true. The advice about checking MySocialSecurity for any previous work credits is something I never considered either. My spouse worked construction for several years before joining the fire department, so we should definitely look into that. @MidnightRider - your situation actually sounds quite promising given all the insights shared here. With your wife's department store experience plus the detailed roadmap everyone has provided, I'd definitely encourage moving forward with the application. Even if the monthly amount turns out to be modest, it could really add up over time. Thanks to everyone for sharing both the technical knowledge and personal experiences - this is exactly the kind of community support that makes navigating these complex government systems so much more manageable!

0 coins

@Eloise Kendrick Welcome to the community! Your firefighter situation is really interesting because municipal firefighters often have similar pension arrangements to teachers - they typically don t'pay into Social Security during their careers, which is exactly what triggers GPO issues. I m'glad this discussion has been helpful for you too! It s'been eye-opening for me as a newcomer to see how many people are dealing with these same challenges. The construction work your spouse did before joining the fire department could definitely be significant - those early years of paying into Social Security might make a real difference in your overall strategy. What I find most valuable about this community is how people share both the technical details AND their real-world outcomes. It s'one thing to read about GPO formulas in government publications, but hearing from @Freya Thomsen about actually receiving benefits despite GPO, or learning about the application process timelines, makes it all much more concrete and actionable. @MidnightRider - I hope you re'feeling more confident about moving forward with your wife s'application after all this great advice! This thread has become such a comprehensive resource for anyone dealing with GPO issues. Thanks everyone for being so welcoming to newcomers and generous with sharing your knowledge and experiences!

0 coins

Prev1...511512513514515...837Next