Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm currently going through the exact same process - turning 67 next month and planning to file for both my own retirement benefits and divorced spouse benefits. After reading all these responses, I'm definitely leaning toward the phone route now, especially after learning about services like Claimyr that can help avoid the long hold times. One thing I wanted to add that might be helpful - I called SSA last week just to ask some preliminary questions, and the representative mentioned that they can actually do a "benefit estimate" over the phone to help you understand what you'd receive from each option before you formally apply. This might be worth doing first so you know whether the divorced spouse benefit would actually increase your monthly payment. Also, regarding the marriage certificate - I was in the same boat and couldn't find mine after 20+ years. I was able to order a certified copy online from the county clerk's office where we got married for about $15, and it arrived in less than a week. Much easier than I expected! Good luck with your application process!

0 coins

This is such great advice! I had no idea they could do a benefit estimate over the phone first - that would definitely help me understand if it's even worth pursuing the divorced spouse benefit. And thank you for the tip about ordering the marriage certificate online! I was dreading having to drive to the county office. Did you end up using Claimyr or just calling SSA directly for your benefit estimate?

0 coins

I'm in a very similar situation - just turned 67 last month and was married to my ex-husband for 15 years. After reading through all these responses, I decided to go with the phone route and it worked out really well! A few things that might help you: 1) I used Claimyr to avoid the hold time - totally worth the small fee! Got connected to an SSA rep in about 20 minutes instead of waiting hours. 2) The rep was able to do a quick benefit estimate right on the call. Turns out my ex's benefit was high enough that I'll get about $200 more per month than just my own benefit alone. 3) They started my application over the phone and gave me a protective filing date, then mailed me forms to complete and return with my documents. This felt much less stressful than trying to do everything online. 4) The rep specifically told me that divorced spouse benefits are one of the most error-prone applications when done online because people often misunderstand the questions or enter dates incorrectly. One tip - even if you don't have your ex's SSN, they can still process your claim. I only had his name and approximate birth year, and they found his record just fine. The whole process took about 45 minutes on the phone and now I'm just waiting for my first payment next month. Much smoother than I expected!

0 coins

This is exactly the kind of detailed experience I was hoping to hear about! Thank you so much for sharing your process. It's really reassuring to know that the phone route worked so well for you, especially with the protective filing date. I'm definitely going to look into Claimyr now - the small fee seems totally worth it to avoid those horrible hold times everyone's mentioned. Quick question - when they mailed you the forms to complete, was it straightforward to figure out what documents you needed to include, or did they give you a clear list during the phone call?

0 coins

I'm going through something similar right now - applied in mid-February and it's been radio silence since then. The lack of communication is honestly the most stressful part. I keep checking the website hoping for ANY update but nothing changes. It's good to see from everyone's experiences that this seems to be normal, even though it's frustrating. I'm trying to stay patient but it's hard when you're planning your finances around this income. Thanks for posting this question - it's reassuring to know others are dealing with the same waiting game!

0 coins

@fa0c4e8d1f86 I completely understand that feeling! I'm new to navigating government benefits but from what I'm reading here, it seems like the silence is unfortunately the norm rather than the exception. It's really frustrating that they don't have better systems in place to keep applicants informed about their status. Have you tried creating that online account @29dcbc09deff mentioned? It might be worth checking if there are any updates there that aren't showing up elsewhere. Hang in there - it sounds like most people eventually get their approvals even if the wait feels endless!

0 coins

I'm in a very similar situation - filed my Social Security retirement application in late January and haven't heard a peep since then! Reading through everyone's experiences here is both reassuring and frustrating. It sounds like 6-10 weeks is pretty typical right now, which puts me right in that timeframe. The lack of communication really is the worst part - you start wondering if your application got lost or if there's some issue you don't know about. I think I'm going to take the advice about calling them soon to at least verify they have everything they need. It's wild that in 2025 we still have such an outdated system for something so important. Thanks to everyone sharing their timelines - it helps to know this radio silence is unfortunately normal!

0 coins

@92304be13114 Your timeline is almost identical to mine! I filed in January too and the waiting without any updates is really nerve-wracking. It's helpful to see from this thread that 6-10 weeks seems to be the current norm, even though it feels like forever when you're living through it. I think calling them is definitely a good idea - several people mentioned that sometimes there are simple issues holding things up that they don't communicate about online. The fact that @9738fec17b9d (who seems to work in this area) confirmed our January start dates are secure regardless of processing delays is really reassuring. Hopefully we'll both hear something soon!

0 coins

This is why I never remarried after my husband died! I knew I'd lose his higher SS benefit. My sister's financial advisor told her never to remarry before 60 for this exact reason. Seems so unfair they penalize people for finding love again!

0 coins

EXACTLY!! The government shouldn't be in the business of influencing people's marriage decisions! I know several widows who live with their partners but won't marry them because of these RIDICULOUS Social Security rules. Talk about government overreach into our personal lives!!!

0 coins

I'm sorry you're dealing with this frustrating situation! As a newcomer here, I've been reading through everyone's responses and learning so much. It really does seem unfair that the remarriage age cutoff is so strict - 52 vs 60 shouldn't make such a huge difference when you were married to your first husband for over two decades. One thing I'm curious about - have you considered whether it might be worth consulting with a Social Security claiming strategy specialist or fee-only financial planner who specializes in SS benefits? Sometimes they can spot options or strategies that aren't immediately obvious. Given the potential difference between your $1,500 benefit and what could have been $2,900, it might be worth the consultation fee to make sure you're not missing anything. Also, regarding the delayed retirement credits you asked about - that 8% annual increase is guaranteed and inflation-protected for life, which is pretty rare these days. If you're in good health and can afford to wait, it might be worth running the numbers on delaying at least a year or two. Good luck with your SSA appointment next month!

0 coins

Thank you for the thoughtful advice! You're absolutely right about consulting with a specialist - I think I've been trying to figure this all out on my own when there might be professionals who deal with these complex situations regularly. The potential $1,400/month difference really does make it worth paying for expert guidance. I'm also leaning toward your suggestion about delaying retirement, at least for a year or two. My health is good and my current husband is still working part-time, so we could probably manage financially. That guaranteed 8% return is hard to find anywhere else these days! Thanks for the warm welcome to the community - it's been so helpful to get insights from people who've navigated similar situations.

0 coins

I'm dealing with a similar situation and this thread has been incredibly helpful! I wanted to add one more resource that really helped me understand my options: the Social Security Administration has a retirement estimator tool on their website that can help you project different benefit amounts. What I learned from using it is that you can actually model different claiming scenarios - like taking SSDI now, switching to survivor benefits at 60, or waiting until FRA. It helped me visualize the financial impact of each choice over my expected lifetime. Also, I found that writing down specific questions before calling SSA made a huge difference. Instead of asking "what are my options," I'd ask things like "Can I switch from SSDI to survivor benefits at age 60 even though I'm currently receiving SSDI?" The more specific your questions, the better answers you tend to get. Good luck with your planning - you're asking all the right questions now to maximize your benefits later!

0 coins

This is such great advice about the retirement estimator tool! I had no idea SSA had something like that on their website. I'm definitely going to try modeling different scenarios - it sounds like it would really help me see the long-term impact of each choice. And you're so right about being specific with questions. Every time I've called and asked vague questions, I get confused answers. Thank you for sharing these practical tips!

0 coins

I just wanted to say how incredibly helpful this whole discussion has been! As someone who's been navigating the SSA system for years due to my own disability issues, I can confirm that getting consistent information is like pulling teeth. One thing I'd add that hasn't been mentioned yet - if you're planning to make any major decisions about switching benefits in the future, consider getting a written statement from SSA about your projected benefit amounts. I learned this the hard way when my verbal estimates turned out to be way off from what I actually received. You can request a detailed benefit statement that shows your survivor benefit amount at different ages (60, FRA, etc.) compared to your SSDI/retirement benefit projections. Also, @Aisha Abdullah, since you mentioned your husband never filed for Social Security before he passed, his benefit calculation might be more complex. Make sure any SSA representative you work with understands they need to calculate his "deemed" retirement benefit based on what he would have received at his FRA. This is different from cases where someone was already receiving benefits when they died. The fact that you're thinking about this now at 52 puts you way ahead of most people. You have 8 years to get all the right information and make an informed decision!

0 coins

This is such a common source of confusion! I went through the exact same worry when I started collecting at 64. The key thing that helped me was understanding that Social Security has what they call a "Special Rule" for your first year of retirement. Essentially, they recognize that most people have already earned income for part of the year before they start collecting benefits, so they only look at your earnings from the month you start collecting forward. In your case, starting in September, only September-December earnings matter for 2025. Your $49,000 from January-August is completely irrelevant to the earnings test. Just make sure when you apply that you clearly indicate September as your retirement month, and you should be all set!

0 coins

This is exactly what I needed to hear! I've been losing sleep over this for weeks thinking I'd already blown past the limit before even applying. The "Special Rule" terminology is really helpful too - I'll make sure to mention that when I call SSA. It's reassuring to know that so many people have gone through this same confusion and come out fine on the other side. Thanks for sharing your experience!

0 coins

I just want to echo what everyone else has said - you're absolutely on the right track with your understanding! I was in a very similar situation last year when I retired at 65 in October. I had earned about $52,000 from January through September and was panicking about the earnings limit. The SSA representative I spoke with was very clear that the "first year of retirement" rule (the Special Rule) means only your post-retirement earnings count. So in your case, starting benefits in September means only September-December earnings matter for 2025. One tip: when you apply, be very specific about your retirement date and that you're stopping or significantly reducing work in September. They'll ask about your expected earnings for the remainder of the year, so have a good estimate ready for your September-December income. Also, keep good records of your earnings by month just in case they need clarification later. The whole process was much smoother than I expected once I understood how the first-year rule works. You should be in great shape!

0 coins

Prev1...510511512513514...836Next