Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Thank you everyone for the helpful information! I had no idea there was such a big difference between taking widow benefits at 62 versus waiting until my full retirement age. I've made an appointment with SSA next month, and I'm going to specifically ask for a written comparison of what I'd receive at different ages. I'll make sure they understand I'm currently on CIC benefits too. It sounds like waiting until my FRA could mean several hundred more dollars each month for the rest of my life, which would make a huge difference for us. I'll update this thread after my appointment in case it helps anyone else in a similar situation.

0 coins

Glad the information helped! Just a heads-up - those SSA appointments can be rescheduled or have long wait times. If you run into trouble closer to your appointment date, remember the Claimyr option I mentioned earlier. Good luck with everything!

0 coins

As someone who recently navigated this exact situation, I want to emphasize how important it is to understand the timing. I was also receiving CIC benefits while caring for my disabled adult child, and when I turned 62, I was initially told by an SSA representative that I should switch to widow benefits immediately. Fortunately, I did more research first and discovered that waiting until my Full Retirement Age (which was 66 and 8 months for me) would give me the full 100% of my late husband's benefit instead of just 82.5% at age 62. That difference was about $350 per month for life! One thing I'd add that others haven't mentioned - make sure you ask about any potential Cost of Living Adjustments (COLAs) that might apply to your husband's benefit record between now and when you switch. These can slightly increase the base amount your widow benefits will be calculated from. Also, keep detailed records of all your communications with SSA. I had to correct errors in my file twice during the process.

0 coins

Just checking in - any updates? Has your payment arrived yet?

0 coins

Yes! First regular payment arrived yesterday, and they said the retroactive payment for January-February will arrive within 2 weeks. Thanks everyone for the help and reassurance. What a relief!

0 coins

Congratulations on getting your first payment! That's such great news. For anyone else reading this thread who might be in a similar situation, this is a perfect example of how the SSA process typically works - it feels like forever when you're waiting, but most applications do process within that 6-8 week timeframe. And Zainab, that retroactive payment is going to be a nice chunk of change! January and February at $3,245 each - that's over $6,000 coming your way. Definitely a good reward for your patience. Thanks for updating us on the outcome!

0 coins

That's fantastic news! So happy to hear everything worked out. I'm actually in a similar boat - just turned 70 last month and applied online but haven't heard anything yet. This thread has been incredibly helpful and reassuring. Knowing that 6-8 weeks is normal and seeing a real success story makes me feel so much better about waiting. Thanks to everyone who shared their experiences!

0 coins

For anyone else reading this thread who has a birthday on the 1st of the month, here's what to remember when planning your Social Security filing strategy: 1. You're considered to reach any age on the last day of the previous month 2. This affects your Full Retirement Age date 3. This applies to early filing reductions and delayed retirement credits 4. The earnings test exemption also starts a month earlier 5. The online calculator doesn't automatically account for this rule Always double-check with SSA when planning your filing date, especially if you have a 1st-of-month birthday!

0 coins

This is really helpful information! I wish I'd known this before filing. At least others can learn from my mistake.

0 coins

I'm really sorry you're dealing with this frustrating situation! As someone new to navigating Social Security, this thread has been incredibly eye-opening. It's shocking that such an important rule about 1st-of-month birthdays isn't prominently displayed in the online tools. The fact that multiple people here have experienced the same confusion shows this is a systemic communication problem with SSA. Thank you to everyone who explained the technical details - it's helping me understand what to watch out for when I eventually file. The system really should be more transparent about these kinds of rules that can significantly impact people's benefits!

0 coins

Based on what you've shared, your friend needs to take three specific actions: 1. Report his blindness to SSA immediately - this is considered a change in medical condition 2. Request an evaluation for SSDI benefits based on his work history as a janitor for 20+ years 3. Ask specifically about concurrent benefits (receiving both SSI and SSDI) which may apply in his case Arizona does not offer a state supplement to SSI (unlike California mentioned above), so maximizing his federal benefits is especially important. When he speaks with SSA, he should specifically ask about the Blind Work Expense (BWE) exclusions if he has any income, and request information about any additional programs for which his blindness might qualify him. The difference between the standard SSI payment ($943/month) and potential SSDI benefits based on his work history could be substantial, potentially doubling his monthly income if he qualifies for SSDI at a decent rate.

0 coins

Thank you so much for this clear action plan! I'm going to help him follow these exact steps. It would be life-changing if his benefits could increase significantly. I really appreciate everyone's helpful advice!

0 coins

Just wanted to add that when your friend contacts SSA, he should bring ALL his medical documentation about his macular degeneration and legal blindness diagnosis. The SSA has very specific criteria for legal blindness (20/200 vision or worse in the better eye, or visual field of 20 degrees or less), so having the official documentation from his eye doctor will be crucial. Also, since he worked as a janitor for 20+ years, there's a good chance he has enough work credits for SSDI. SSDI benefits are calculated based on his lifetime earnings, so even modest-paying jobs can result in meaningful benefits if he worked consistently. The combination of SSDI plus potentially a small SSI supplement could definitely get him closer to that $1,900 range you mentioned. One more tip - if he has trouble getting through to SSA by phone, he can also submit a written report of his medical condition change by mailing it to his local field office. Sometimes that's actually faster than trying to get through on the phone!

0 coins

Thanks everyone for the explanations! I'm glad to know I'm not the only one who was confused by this random deposit. Just as an update - I called my local SSA office this morning (got lucky and got through), and they confirmed it was indeed the COLA backpay. They also said they're still processing these for many people, so don't worry if you haven't received yours yet.

0 coins

wow u got thru to them?? ive been trying for like a week!!

0 coins

Just wanted to add my experience - I'm a newcomer here but this post was super helpful! I got a similar deposit last week and had no idea what it was. After reading this I checked my benefit verification letter and sure enough, it was COLA backpay for 6 months. Mine went from $1,890 to $1,948 (about 3.1% like someone mentioned). Really appreciate everyone sharing their experiences - makes navigating all this SSA stuff less confusing when you're new to it all!

0 coins

Welcome to the community! I'm also pretty new to dealing with Social Security and this whole thread has been a lifesaver. It's so reassuring to hear from others going through the same confusion with these surprise deposits. Your calculation sounds right on track with the 3.1% COLA increase everyone's been mentioning. Thanks for sharing your numbers too - it helps us newbies understand what to expect!

0 coins

Prev1...508509510511512...837Next