Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

After reviewing your complete situation: 1. For the earnings test, you're on the right track using the monthly test in your first year 2. Your strategy of taking reduced widow benefits now and switching to your own at 70 is actually optimal given the benefit amounts you've shared 3. For those vacation payouts, request Form SSA-131 (Employer Report of Special Wage Payments) from your employer to document that those payments were for work performed before your benefits began Keep all documentation showing your retirement date and submit the SSA-131 as soon as possible to avoid any incorrect application of the earnings test.

0 coins

I wish someone had told me about that Form SSA-131!!! That would have saved me so much trouble with my vacation payout last year. Make sure your employer fills it out correctly!!!

0 coins

This thread has been incredibly helpful! I'm in a similar situation (planning to file for widow benefits at 62 next year) and had no idea about the monthly earnings test for the first year. A few quick tips from my own research and experience with my late husband's benefits: - When you call SSA, ask to speak with a "claims specialist" rather than just any representative. They tend to be more knowledgeable about complex situations like widow benefits with earnings. - Document EVERYTHING in writing. I keep a log of every SSA interaction with date, time, rep name/ID, and what was discussed. - The Form SSA-131 mentioned by Luca is crucial! My sister had a similar vacation payout issue and that form resolved it completely. @Sean - your benefit strategy sounds smart given those amounts. Just make sure you understand that once you switch to your own benefit at 70, you can't go back to the widow benefit even if yours ends up being lower than expected. Good luck navigating this maze! The SSA system is confusing but this community really helps clarify things.

0 coins

This is such valuable advice, thank you! I didn't know I could specifically ask for a claims specialist - that might explain why I got such inconsistent answers from different reps. And you're absolutely right about documenting everything. I've been trusting verbal responses too much. One question about the benefit switching strategy - when you say I can't go back to widow benefits after switching to my own at 70, does that apply even if my circumstances change (like if there are cost-of-living adjustments that affect the relative amounts)? I want to make sure I fully understand this before I commit to the plan. The Form SSA-131 seems like it could be the key to avoiding problems with my vacation payout. I'll contact HR tomorrow to get that process started.

0 coins

I'm so sorry for your loss, Zoe. What you're going through is incredibly difficult, and it's completely understandable to feel overwhelmed by these decisions while grieving. I want to add one more practical tip that helped me when I was in a similar situation: consider scheduling your SSA call for a time when you feel most emotionally steady (for me, that was mid-morning), and have a glass of water nearby. The call might take a while, and grief can be physically exhausting. Also, don't hesitate to tell the SSA representative at the start of the call that you recently lost your spouse and may need them to speak slowly or repeat information. Most are very understanding and will take extra care to make sure you understand everything correctly. You've got a solid plan, and this community has given you excellent guidance. You're going to get through this. ❤️

0 coins

Emma, thank you so much for this thoughtful advice. The timing suggestion is really practical - I hadn't thought about when during the day I might handle this conversation best. And you're absolutely right about telling them upfront about my situation. I've been worried about getting emotional during the call, but knowing I can just acknowledge that from the start takes some pressure off. Your kindness means a lot during this difficult time.

0 coins

I'm so sorry for your loss, Zoe. Reading your post brought back memories of my own experience navigating this exact situation two years ago. The combination of grief and complex Social Security decisions is overwhelming, but you're asking all the right questions. I want to emphasize something that others have touched on but bears repeating: when you call SSA, be very specific that you want to file for "survivor benefits only" and that you are intentionally delaying your own retirement benefits until age 70. Some representatives may not immediately understand this strategy and might suggest you file for your own benefits if they appear higher on paper right now - but they won't account for the delayed retirement credits you'll earn by waiting until 70. One thing that really helped me was writing down my key points on a notecard before the call: my husband's death date, that I wanted survivor benefits only, and that I planned to switch to my own benefits at 70. When grief brain kicked in during the call, I could just read from my notes. Also, don't feel bad about taking your time during the call or asking them to repeat things. You're dealing with a lot right now, and getting this right is important for your financial future. Take care of yourself. ❤️

0 coins

As someone new to this community, I'm shocked to read about all these experiences with SSA not implementing the GPO reform properly! I'm a retired state employee myself and had no idea about these recent changes - this thread has been incredibly informative. It's outrageous that federal employees at SSA aren't being trained on their own agency's new rules. The fact that multiple people here have had to make several visits just to get an application accepted is unacceptable. Thank you to everyone sharing specific strategies like asking for Technical Experts and requesting protective filing dates - this practical advice is invaluable for those of us navigating this bureaucratic maze. I'm curious - has anyone tried escalating beyond the local office level? Like contacting SSA's regional offices directly or filing complaints with their Office of Inspector General about the inconsistent implementation? It seems like this is a systemic training issue that needs to be addressed from the top down.

0 coins

Welcome to the community! You're absolutely right that this seems like a systemic training issue. From what I've observed in this thread, the inconsistency across different SSA offices suggests they really haven't rolled out proper guidance to field staff about the GPO reform. Regarding escalation beyond local offices - that's a great suggestion that I haven't seen mentioned yet. The SSA does have regional offices that oversee multiple field locations, and filing complaints with the Office of Inspector General could help document how widespread this implementation problem is. It might also be worth contacting SSA's national headquarters directly since this affects thousands of retirees with government pensions nationwide. I think the protective filing date strategy mentioned by others here is still the most immediate solution for individuals, but your point about addressing this "from the top down" could help fix the root cause for everyone dealing with this mess. Thanks for bringing up those additional escalation options!

0 coins

As someone who just joined this community after experiencing my own GPO nightmare, I can't thank everyone enough for sharing these detailed strategies! I'm a retired teacher from Texas and went through the exact same runaround at my local SSA office three weeks ago. What really helped me was printing out the actual text of the Social Security Fairness Act (Public Law 118-29) and highlighting the specific sections about GPO reform. I also found SSA's own Program Operations Manual System (POMS) updates online that reference the changes - having their own internal guidance seemed to carry more weight with the representatives. One thing I'd add to the excellent advice here: if you're getting nowhere with the field office, try calling SSA's national customer service line at 1-800-772-1213 and specifically ask to speak with someone about "GPO reform implementation under Public Law 118-29." I found the phone representatives were sometimes more knowledgeable than local office staff, and they can also help you locate which nearby offices might have better-trained Technical Experts. Stay persistent everyone - we've earned these benefits and shouldn't have to fight this hard for what's rightfully ours under the new law!

0 coins

Thanks everyone for the helpful responses! To summarize what I've learned: only my work income counts toward the earnings limit (about $22,300 for 2025), NOT my Social Security benefits. And they use the gross amount before deductions. I really appreciate all the clarification - this makes my retirement planning much easier. I'll be sure to report my expected earnings accurately when I apply next year to avoid any surprises.

0 coins

Perfect summary! And remember that once you reach your full retirement age, the earnings limit disappears completely - you can earn any amount without reduction in benefits. Good luck with your retirement planning!

0 coins

Just wanted to add one more helpful tip for anyone in a similar situation - keep detailed records of your monthly earnings throughout the year! I learned this the hard way when SSA asked me to verify my income. Having pay stubs organized by month made the process much smoother. Also, if you have any months where you earn significantly more or less (like seasonal work or bonuses), it's worth calling SSA to update your earnings estimate. They're much more understanding if you're proactive about reporting changes rather than them finding out later during their annual review.

0 coins

That's excellent advice! I wish I had thought about the record-keeping aspect earlier. Do you recommend any particular way to organize the pay stubs? Like in a spreadsheet with monthly totals or just keeping the physical/digital copies sorted by month? Also, when you say "update your earnings estimate" - is that something you can do online through your my Social Security account or do you have to call? I'm trying to set myself up for success from the beginning rather than scrambling later like it sounds like you had to do.

0 coins

I'm so sorry for your family's loss. This is such a difficult time and it's kind of you to help navigate these complicated issues. Based on what others have shared here, it sounds like the most important thing is to report his death to SSA immediately - don't wait even a few days. The payment tomorrow should be legitimate since it's for September when he was alive the whole month, but definitely don't touch that money until you confirm with SSA. One thing I'd add is to keep detailed records of every conversation with SSA - date, time, who you spoke with, and what was discussed. Government agencies can be disorganized and having your own paper trail can save a lot of headaches later. Also consider having a close family member or friend help with some of these calls since dealing with bureaucracy while grieving is overwhelming. Take care of yourselves during this process.

0 coins

This is really thoughtful advice, especially about keeping detailed records. I hadn't thought about documenting every conversation with SSA, but given what others have shared about the confusion and delays, that sounds crucial. Having someone help with the calls is a great suggestion too - my mother-in-law is barely functional right now with grief. I think I'll offer to make the initial calls for her if she's comfortable with that. Thank you for the practical tips and the kind words.

0 coins

I'm so sorry for your loss. This is incredibly overwhelming to deal with during such a difficult time. From what I understand about SSA procedures, you'll want to report his death within 24-48 hours if possible. The funeral home should handle this automatically, but definitely follow up to confirm they did. The payment hitting tomorrow should be legitimate since SSA pays in arrears - that October 1st payment is actually for September when he was alive the entire month. However, I'd recommend not touching his portion until you get confirmation from SSA that it won't be reclaimed. For your mother-in-law's survivor benefits, she'll likely be eligible for 100% of his $2,750 benefit (instead of her current $1,200) if she's at full retirement age. This is a significant increase that will help her financially. The key is applying for survivor benefits as soon as possible after reporting his death, since there can be limits on retroactive payments. Make sure to gather the documents others mentioned: death certificate, marriage certificate, both SSN cards, and banking info. And definitely keep detailed notes of every interaction with SSA - dates, times, names, reference numbers. The process can be frustrating but the outcome will provide her with much-needed financial stability.

0 coins

Prev1...462463464465466...836Next