Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

DONT WAIT TOO LONG to apply!! You only have 2 years from the date of death to claim the lump sum death benefit!! Ask me how I know... missed out because I waited too long dealing with everything else after my husband passed.

0 coins

Oh no, I'm so sorry that happened to you. Thank you for the warning - we'll make sure Mom applies right away.

0 coins

I'm so sorry for your loss. I just went through this same process when my grandmother passed away last month. Your mother absolutely qualifies for the $255 death benefit - the nursing home stay doesn't affect eligibility at all. What helped us was going to the local SSA office in person instead of trying to call. We brought the death certificate, marriage certificate, and my grandmother's Social Security card. The whole process took about 30 minutes once we got seen. Also, like others mentioned, make sure she asks about survivor benefits if your father's monthly amount was higher than what she's currently receiving. The staff there were actually very helpful and compassionate during what was obviously a difficult time for our family.

0 coins

Thank you so much for sharing your experience, Beth. Going to the office in person sounds like a much better option than dealing with those endless phone waits. We'll definitely gather all those documents and visit the local SSA office. It's comforting to hear that the staff was compassionate - that really matters during such a difficult time. I appreciate everyone's helpful advice in this thread!

0 coins

I'm really sorry you're going through this confusing situation. As others have mentioned, your sister was correct - survivor benefits for a surviving spouse do stop when you remarry before age 60. The good news is that you've been incredibly responsible by saving those payments! One additional tip: when you visit the SSA office, bring documentation of EVERYTHING. Your marriage certificate, records of when you reported the name change, and if possible, try to remember the name or employee number of the person who told you the benefits would continue. This documentation could be crucial if you decide to pursue the overpayment waiver that Marina mentioned. Also, don't feel bad about this mistake - the SSA's own training materials acknowledge that the remarriage rules are one of the most commonly misunderstood aspects of survivor benefits, even among their own staff. You did the right thing by asking and following the guidance you were given. Your son's benefits will definitely continue unchanged, which is one less thing to worry about. Stay strong - you've handled this situation very responsibly so far!

0 coins

Thank you so much for this advice! I really appreciate everyone taking the time to help me understand this situation. You're right that I should gather all my documentation - I still have the receipt from when I went in to change my name, and I think it has the date and maybe even which window I went to. I'm going to call first thing tomorrow morning to make an appointment. It's reassuring to know that even SSA staff get confused about these rules sometimes. I was starting to feel like I should have somehow known better, but I really did try to do the right thing by asking directly. Thanks again for the encouragement!

0 coins

I'm so sorry you're dealing with this stressful situation! As a newcomer to this community, I wanted to share that I went through something very similar with my late husband's benefits. The remarriage rules are honestly one of the most confusing parts of the Social Security system. Everyone here has given you excellent advice - your benefits should have stopped when you remarried before age 60, but your son's will continue. The fact that you've been saving the money shows incredible foresight and responsibility. One thing I'd add is to keep detailed notes of every conversation you have with SSA going forward - date, time, employee name/ID if possible, and what was discussed. This documentation could be really helpful, especially given the conflicting information you've received. Also, when you do visit the local office, consider asking to speak with a supervisor if the first person you talk to seems uncertain about the remarriage rules. You deserve clear, accurate information, and it's okay to advocate for yourself to get it. You're handling this difficult situation with such grace and responsibility. Hang in there - once you get this sorted out, at least you'll have peace of mind knowing exactly where you stand!

0 coins

Just wanted to add one more important point that might affect your decision - if your ex-husband remarries, it won't impact your eligibility for divorced spouse benefits or survivor benefits at all. His new marriage has zero effect on your benefits as long as YOU remain unmarried. I mention this because I see a lot of people worry unnecessarily about what their ex does after divorce. The 10+ year marriage rule protects your rights regardless of his future relationships. Also, since you mentioned having kids together - if any of your children are still under 18 (or disabled), they might be eligible for benefits on their father's SSDI record too. That's a separate benefit that doesn't reduce what you could get. Good luck with your SSA appointment! Having all the numbers will really help you make the best choice for your situation.

0 coins

Thank you so much for that additional information! That's really reassuring to know that his future marriage status won't affect my benefits. Our youngest is 19 and in college, so unfortunately no longer eligible for dependent benefits. I really appreciate everyone's help in this thread. It's clear I need to get those specific calculations from SSA, but having all this background information will help me ask the right questions and understand what they tell me. This community is so valuable for navigating these complex situations!

0 coins

I'm glad you're taking the time to research this thoroughly before making a decision! As someone who went through a similar situation with my ex-spouse's SSDI benefits, I wanted to add that when you meet with the SSA representative, make sure to ask about the "protected filing date" concept. If you're leaning toward waiting but are concerned about missing out on benefits, you can sometimes file a protective claim that establishes your filing date while you gather more information. This can be especially helpful if you're close to a birthday that might affect your benefit calculations. Also, don't be discouraged if the first representative you speak with seems unsure about divorced spouse benefits - unfortunately, not all SSA staff are equally knowledgeable about these more complex situations. If you don't feel confident in the answers you receive, it's perfectly acceptable to request to speak with a supervisor or schedule another appointment. One last tip: bring a copy of your divorce decree that shows the exact marriage dates. Sometimes there can be confusion about whether you truly meet the 10-year requirement, especially if there were separations before the final divorce.

0 coins

This is excellent advice about the protective filing date! I hadn't heard of that concept before. It sounds like it could be a good safety net while I'm still deciding. I'll definitely ask about that when I meet with SSA. You're absolutely right about bringing the divorce decree - I want to make sure there's no confusion about the marriage duration. We were actually separated for about 6 months before the divorce was finalized, but we were legally married for the full 17 years. Thank you for the tip about potentially needing to speak with a supervisor if the first representative isn't knowledgeable enough. I feel much better prepared for this conversation now thanks to everyone's input here!

0 coins

Val Rossi

My friend works for SS (not giving advice just sharing what I know) - definitely call the main number not your local office. The national line has access to more info. And keep calling until you get someone helpful cuz some reps are way better than others honestly

0 coins

This is so true! I called SS four times about my retirement and got four completely different answers until finally someone actually knew what they were talking about!

0 coins

Just checking back - were you able to get through to someone who could help? The situation with multiple families definitely complicates things, but 4 months is still excessive for not even having an update.

0 coins

Yes! I used that Claimyr service you recommended and actually got through to a claims specialist after only 20 minutes instead of the usual 2+ hour wait. They confirmed they're waiting on the current wife's paperwork, but the specialist submitted a request for provisional payments for my son since it's been over 120 days. They said we should receive the first payment (including backpay) within 2-3 weeks! Thank you so much for your help!

0 coins

For 2025, the earnings test limit is $23,400 annually (or $1,950 monthly) for beneficiaries under their full retirement age. If your wife earns more than this from her part-time work, they'll reduce her benefits by $1 for every $2 over the limit. This applies to both her own retirement benefit AND any spousal benefit increase she receives. However, these aren't permanent reductions - once she reaches her full retirement age, SSA will recalculate and give her credit for any months benefits were withheld due to earnings. Given that she's working 15 hours a week in retail, you'll want to estimate her annual earnings and factor this into your planning. The SSA website has a good earnings test calculator, or you can discuss the specifics when you file your application.

0 coins

This is really helpful information about the earnings test! I had no idea there were specific dollar thresholds or that the reductions weren't permanent. The $1,950 monthly limit should be fine for my wife's part-time retail work, but it's good to know we need to keep track of this. I'll definitely check out that earnings test calculator on the SSA website before I file. It sounds like there are quite a few moving pieces to consider between the spousal benefit calculation, potential earnings test impacts, and tax implications. Thanks for breaking down the specifics - this gives me a much better roadmap for what questions to ask when I apply!

0 coins

This is such a helpful thread! I'm in a somewhat similar situation - my husband will be filing for his benefits next year and I've been collecting my own reduced benefit since I turned 62 three years ago. Reading through everyone's experiences has really clarified how the spousal benefit works. One thing I wanted to add that might be helpful for others is to make sure you have your most recent Social Security statement handy when you call or visit SSA. They often reference your Primary Insurance Amount and earnings history during these conversations, and having that information readily available can make the process smoother. Also, I've found that visiting the local SSA office in person (if possible) sometimes gets better results than trying to reach them by phone, especially for complex situations like spousal benefits. Thanks to everyone who shared their experiences - it's so valuable to hear from people who have actually been through this process!

0 coins

Prev1...424425426427428...836Next