Social Security Administration

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Actually I just thought of this - have you checked if you qualify for any other programs? With your reduced income you might be eligible for assistance with utilities or property tax reductions for seniors. Our county has a program that caps property taxes for homeowners over 60 with income below certain levels.

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This is a great point!! I found out our electric company has a senior discount program I never knew about. Saved me like $40/month which adds up!

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Has anyone mentioned that Social Security MIGHT be taxable depending on your combined income?? I got surprised by this my first year on SS! If your combined income (adjusted gross income + nontaxable interest + half of SS benefits) exceeds $25,000 for individuals or $32,000 for couples, up to 85% of your benefits might be taxable. With your husband still working full-time, you'll probably hit that threshold.

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This is an important point. With your husband's continued income, you would likely have a portion of any SS benefits subject to federal income tax. This is another reason why coordinating your claiming strategy as a couple is so important - it affects both your benefit amounts and your tax situation.

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One more thing I just remembered - if your husband was deployed in a combat zone after 2001, he might qualify for Wounded Warrior expedited processing through SSA. Doesn't guarantee approval, but gets his application processed faster. Just make sure to mention his combat veteran status when applying for SSDI.

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He was in Afghanistan in 2003-2004, so that's good to know! Will definitely mention this when applying. Thank you!

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Based on everything in this thread, here's what I suggest: 1. Apply for SSDI as soon as possible (you can do this while still receiving retirement) 2. Mention his Afghanistan deployment to qualify for expedited processing 3. Submit all VA disability documentation with the SSDI application 4. Consider getting legal representation to increase approval chances 5. Continue receiving retirement benefits until a decision is made If approved for SSDI, they'll switch him to the higher benefit amount. If denied, he continues with his current retirement benefits with no penalty for trying.

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Thank you all so much for the helpful advice! We're going to apply for SSDI this week and see if we can get an increase in his monthly benefit. Really appreciate everyone taking the time to explain how the two systems interact.

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wait so does the WEP thing mean his wife gets less money or more money? im confused

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The Windfall Elimination Provision (WEP) reduces Social Security benefits for people who worked in jobs not covered by Social Security (like some government jobs) but who also qualify for Social Security from other work. The recent WEP reform will reduce this penalty, giving his wife MORE money than she's currently getting. Her benefit is currently reduced because of WEP, but the reform will increase it.

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my brother waited till 70 to collect and then died at 72! all those years of not collecting and higher benefit gone to waste. jus something to think about

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Sorry about your brother. That's always the risk with delaying benefits. But in the original poster's case, he's considering the potential survivor benefit for his wife too. If his wife outlives him by many years, the higher survivor benefit could still make delaying worthwhile for their household overall.

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Just wanted to add - if you're receiving SSI benefits rather than retirement or SSDI, the rules are slightly different. For SSI recipients, changes made after the first of the month may not take effect until the following month's payment. Always good to verify which type of benefit you're receiving as the timing can differ.

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I'm on regular retirement benefits, so hopefully that means it'll process quickly. Thanks for pointing out the difference though!

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Update us after your payment date! I'm curious if it goes smoothly. My mom needs to change hers too but she's nervous about it.

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Will do! My payment should arrive in about 2.5 weeks, so I'll let you know what happens.

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update?? did u figure this out? im curious if it was just a website glitch or something else

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I finally got through this morning! The representative confirmed it was indeed a display glitch in the system. The

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One important thing to note - if you do need to contact Social Security to verify everything is okay with your account (which isn't a bad idea for peace of mind), make sure to call THEM directly using the official number from ssa.gov. Don't call back any number that was provided to you in the suspicious call, as that could just connect you with the scammers again who might try to convince you they're legitimate SSA employees.

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Great point! I just checked my MySocialSecurity account online, and everything looks normal. No messages about payment issues or anything. I think that confirms it was definitely a scam attempt.

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Checking your MySocialSecurity account was a smart move! That's a great way to verify if there are any legitimate issues with your benefits. Since everything looks normal there, you can be confident your May payment will arrive as scheduled. The online account is also a good way to avoid these phone scams entirely - most legitimate business SSA needs to conduct with you will generate a message in your online account if you've set one up.

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One more important point regarding your husband's situation: Since he has a CSRS pension, he's significantly impacted by WEP. However, had he been under FERS (Federal Employees Retirement System), which began in 1987, the impact would have been less since FERS employees pay into Social Security. If he has exactly 27 years of substantial earnings under Social Security, his WEP reduction should be 65% of the full WEP penalty (rather than 100%). For 2025, with the maximum WEP reduction being approximately $621 per month, his actual reduction should be around $403 per month (65% of $621). If he's seeing a larger reduction, it's definitely worth requesting a recalculation. Also, keep in mind that as of January 2025, the substantial earnings threshold is $33,750.

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This is excellent information. Just to add - when requesting a reconsideration, bring copies of all W-2s or tax returns for the years in question to prove substantial earnings. The SSA's records aren't always complete, especially for older years. And remember, you have 60 days from receiving a benefit determination to file for reconsideration, but they may grant extensions for good cause if it's been longer.

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my dad just gave up trying to fight this... said its not worth the stress at his age. sucks that they can just take money he earned!

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That's EXACTLY what they want - for us to give up! The system is DESIGNED to wear people down until they stop fighting. DON'T GIVE UP! Every dollar they're keeping from your husband's earned benefits adds up to THOUSANDS over your retirement years!

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i have a friend who moved to ecuador 3 years ago and still gets her ss payments just fine. she said she gets a form once a year that she has to fill out and send back, and thats it. super easy! she loves it there and her ss check goes way further there than it did in florida.

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But does your friend in Ecuador have citizenship there or is she just living there on a visa? I heard that makes a difference with how long you can receive benefits? This whole international thing is so confusing...

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To summarize for the original poster: Yes, you can move to Portugal and continue receiving your Social Security retirement benefits without interruption. You should: 1. Notify SSA before you move (ideally 3 months before) 2. Set up direct deposit to a US bank for simplicity 3. Be prepared to complete periodic questionnaires 4. Research the US-Portugal tax treaty to understand tax implications 5. Keep your mySocialSecurity account active so you can manage things online You can find all this information in the SSA publication "Your Payments While You Are Outside The United States" on the SSA website.

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This is so helpful! I'll definitely download that publication and read through it. Knowing I can keep my benefits while living in Portugal changes everything for my retirement plans. Thank you all for the fantastic advice!

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this happened to my aunt last year! the ssa people told her different things every time she called! one said she would get her husbands full amount, another said it would be reduced cause she was only 62. so frustrating! she ended up getting most of his benefit but not all of it. the whole process took like 3 months.

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Thank you everyone for your helpful advice. I called the local office this morning and explained my situation. They were able to move my appointment up to next week after I mentioned I was recently widowed. I'm going to bring all the documents suggested and have made a list of questions based on your comments. I'm also going to try that phone service if I need to call again before my appointment. This is all so overwhelming on top of the grief, but I feel more prepared now. I'll update after my appointment in case it helps someone else in the future.

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That's great news about the earlier appointment. One more tip: ask specifically about the "restricted application" strategy for survivors. This could allow you to take only the survivor benefit while letting your own retirement benefit grow until 70 (or vice versa). This option isn't widely publicized but can be very valuable in your situation. Wishing you strength during this difficult time.

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Survivor benefits claim stuck in limbo for 6+ months - Birmingham processing center nightmare

I'm at my wits' end trying to get survivor benefits processed for myself and my 12-year-old daughter after my husband passed away in July 2025. I filed our claim back in September and it's been a complete nightmare of confusion and miscommunication since then. I've made SEVEN different calls trying to get information and literally everyone tells me something different: - First rep: "We'll send a message to processing" - Second rep (3 weeks later): Exactly the same response - Third rep (2 weeks after that): "No record of previous inquiries in the system" and sent a new one - Fourth rep: Claims my file is stuck at the Montgomery processing center since October - Fifth rep: Told me to contact my local SSA office in Georgia because they'd have more info - Local office: Basically laughed and said they couldn't help - Today's rep: Said previous inquiries were sent to wrong office and now I have to wait 60 MORE DAYS for a response! I've submitted EVERYTHING required - death certificate, marriage certificate, birth certificate for our daughter, income documentation - everything was complete. This should be straightforward! I'm starting to think my claim is completely lost in the system. We desperately need these benefits and the lump sum death payment. Has anyone dealt with similar processing delays? What actually worked to get your survivor benefits unstuck? I'm desperate for any real solutions at this point.

I just want to add one more important piece of advice: when your benefits are finally approved, double-check the retroactive payment carefully. Processing center delays often result in calculation errors for the back payments. Make sure they've properly calculated benefits from your initial filing date in September, not just from when they finally process the claim. Also, verify that both your widow's benefits and your daughter's benefits are calculated correctly. Many people don't realize that a surviving spouse caring for a minor child under 16 is entitled to benefits equal to 75% of the deceased worker's PIA, while the child is entitled to 75% as well (subject to family maximum limits). Likewise, ensure you've received the $255 lump sum death payment. It's small but often overlooked during problematic claims processing.

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Wait widow benefits can be 75%? I thought it was only 100% if you wait until your own FRA? My mom got widows benefits last year but I think she's only getting like 71% of my dad's benefit because she's only 60 not full retirement age.

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You're both correct. The 75% rate applies specifically to a surviving spouse who is caring for the deceased worker's child under age 16. This is different from regular widow's benefits which, as you noted, can range from 71.5% (at age 60) to 100% (at full retirement age). They're different benefit categories entirely, with different rules.

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I want to thank everyone for the helpful advice. I called my Congressional Representative this morning and spoke with a caseworker who was incredibly helpful. She took all my information and said she'd submit an official inquiry to SSA today. She also gave me her direct number for follow-up. I'm also going to try that Claimyr service to reach someone at SSA directly so I can request the "critical case" flag and ask to speak with a Technical Expert or District Manager. I'll keep you all posted on what happens. It helps to know I'm not alone in this frustrating process.

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That's excellent progress! Congressional inquiries typically receive responses within 10-15 business days, which is much faster than the standard processing. When you do reach SSA using whichever method works, be sure to mention that you've already filed a congressional inquiry - this often prompts additional urgency on their part. Keep us updated.

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