Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm so glad you asked this question because my husband and I went through the exact same situation two years ago! Reading through all these responses has been really validating - it's clear this is a widespread issue that affects so many couples. We were in your exact position - he's been on SSDI for a neurological condition for about 6 years, and I was making around $55K at the time. We postponed our wedding twice because of these fears, but finally decided we couldn't let the system control our lives anymore. Here's what actually happened: His SSDI stayed exactly the same (as everyone has confirmed), but he did lose Medicaid about 8 weeks after our marriage. However, we had prepared by starting pharmaceutical assistance applications 4 months before the wedding using his individual income status. This was HUGE because three of his medications got approved for full coverage for 12 months, saving us over $600/month. One thing I haven't seen mentioned yet is looking into your employer's Employee Assistance Program (EAP). Ours connected us with a benefits counselor at no cost who helped us navigate the transition and even found a local nonprofit that provides emergency prescription assistance during coverage gaps. Also, check if your state has a "Medicaid for Workers with Disabilities" program - ours allowed him to buy into Medicaid at a reduced rate based on his individual income rather than our household income. It's not free like regular Medicaid, but way more affordable than private insurance. The system is absolutely broken and unfair, but don't let it steal your happiness. With proper planning and the amazing resources people have shared in this thread, you can make it work. Feel free to message me if you want more details about our specific experience!

0 coins

Thank you so much for sharing your detailed experience! It's incredibly reassuring to hear from someone who went through this exact situation and came out successfully on the other side. The 4-month head start on pharmaceutical assistance applications is such smart planning - I'm definitely going to start those ASAP. I had no idea about Employee Assistance Programs potentially helping with benefits counseling, so I'll check with my HR department about that. The "Medicaid for Workers with Disabilities" program sounds really promising too - do you remember what the monthly cost was compared to regular insurance premiums? It's so frustrating that we have to become experts in this complicated system just to get married, but your success story gives me hope that we can figure it out. I really appreciate you offering to share more details - it means so much to have support from people who truly understand what we're going through!

0 coins

I'm so sorry you're dealing with this impossible situation - the system really does force couples to choose between love and healthcare, which is heartbreaking. Reading through everyone's experiences here has been incredibly eye-opening about just how many people face this exact dilemma. From what I've learned through my work with disability advocacy groups, I want to add a couple of resources that might help: 1. **Look into "Medicaid waiver" programs specifically for people with disabilities** - These sometimes have different income calculation rules than regular Medicaid, and the waiting lists vary by state. 2. **Check if your state participates in the "Money Follows the Person" program** - This federal program sometimes provides transition support for people moving between different types of coverage. 3. **Consider reaching out to local disability rights organizations** - They often have benefits counselors who know the ins and outs of your specific state's programs and can walk you through scenarios before you make any decisions. The timing advice from the benefits counselor above is spot-on - starting applications NOW while your fiancé's individual income status is clear gives you the best chance of maintaining some coverage during the transition. It's infuriating that you have to become benefits experts just to get married, but please don't let this broken system steal your happiness. With all the resources and strategies people have shared here, it sounds like there are definitely paths forward - it just takes more planning than it should. Wishing you both the best as you navigate this!

0 coins

I'm so sorry for your loss, Aaron. I went through this exact same frustrating experience when my husband passed away about 8 months ago. The complete lack of online visibility for survivor benefits applications is honestly one of the most broken aspects of dealing with SSA during such a difficult time. What I learned after weeks of anxiety and multiple phone calls is that survivor benefits are processed through a completely separate legacy system that has zero connection to the MySocialSecurity portal. It's not that your application is lost or there's a problem with your account - it's just that their technology infrastructure for survivor claims is stuck in the stone age. Here's what helped me get through this process: - Call SSA at exactly 8:00 AM when they open (much shorter wait times than calling later) - Ask specifically for your "survivor benefits application status" and request your claim control number - Have your late husband's SSN and the exact date you applied ready when you call - Try to get the name and direct contact info for your assigned Claims Representative if possible My application took about 6.5 weeks from submission to receiving the approval letter, then another 10 days for the first payment. Most importantly, I received full backpay covering everything from my application date, so no benefits were lost during the waiting period. At 5 weeks, you're actually well within the normal processing timeframe based on all the experiences shared here. I know how incredibly stressful this uncertainty is when you're grieving and need that financial security, but your application is almost certainly progressing normally through their manual review process - you just can't see any of it. The system is completely broken for transparency, but your claim isn't lost. Hang in there, and definitely call for a status update since you're getting close to the typical approval window.

0 coins

I'm so sorry for your loss, Aaron. I went through this exact same frustrating situation when my mother passed away last year. The complete lack of online visibility for survivor benefits is honestly one of the most maddening aspects of SSA's system, especially when you're already dealing with grief and financial stress. What I discovered after several anxiety-filled weeks is that survivor benefits applications are processed through a completely separate legacy system called MACADE that has absolutely zero integration with the MySocialSecurity portal. It's not that your application is lost - it's just that their technology for survivor claims is stuck decades in the past. Here's what helped me when I was in your exact situation: - Call SSA at exactly 8:00 AM when they open for much shorter wait times - Ask specifically for your "survivor benefits claim status" and request your application control number - Have your husband's SSN and the exact date you applied ready before calling - Request the name and direct contact info for your assigned Claims Representative if possible My mom's application took about 7 weeks from submission to approval letter, then another week for the first payment. The relief when that letter finally arrived was incredible. Most importantly, she received full backpay covering the entire period from her application date. At 5 weeks, you're definitely within the normal processing window. I know the uncertainty is incredibly stressful when you need that financial security, but based on everyone's experiences here, your application is almost certainly progressing normally - you just can't see it because of their antiquated systems. The lack of transparency is absolutely maddening, but you're not alone in this experience. Hang in there.

0 coins

I'm new to this community but have been following this discussion with great interest as I'll likely face a similar situation in the coming years. What really strikes me about everyone's experiences is how this seems to be such a widespread communication failure by SSA - the "payment continuity" policy actually makes logical sense when properly explained, but their failure to communicate it upfront during the survivor benefits application process is creating exactly the kind of stress and budget confusion the policy was designed to prevent. It's particularly concerning that people are discovering these important payment schedule details after already making financial plans based on assumptions about when they'll receive their benefits. I'm definitely taking notes from all the excellent practical advice shared here - especially about asking very specific questions upfront about payment dates, requesting written documentation of any policy explanations, and having backup options like Claimyr when the regular phone system fails. This thread has honestly become more comprehensive and helpful than anything I've found on the official SSA website, which really highlights how much their communication needs improvement. Thank you all for sharing your experiences and creating such a valuable resource for anyone who might navigate these confusing policies in the future!

0 coins

@Simon White Welcome to the community! Your perspective as someone planning ahead is really valuable. As another newcomer to this discussion, I m'equally amazed by how systematic this communication failure seems to be at SSA. What really gets me is that this payment "continuity policy" could actually be seen as customer-friendly if they just explained it properly upfront - keeping your familiar payment schedule to avoid disruption makes sense! But instead, their poor communication is creating the exact opposite result. Reading through everyone s'experiences here, it s'clear that being very proactive with questions is essential. I m'also making a mental note to specifically ask about payment schedule policies and get everything documented in writing if I ever need to make benefit changes. It s'honestly troubling that we need community forums to understand basic government policies, but I m'so grateful for threads like this that fill the information gaps. The collective knowledge shared here is incredibly valuable for anyone who might face these situations!

0 coins

As a newcomer to this community, I'm absolutely fascinated by this thread! I'm currently in my early 60s and starting to plan for my own Social Security decisions, and this discussion has been incredibly eye-opening about SSA's communication problems. What really strikes me is that this "payment continuity" policy actually seems designed to help beneficiaries by maintaining familiar payment schedules, but SSA's complete failure to explain it during the application process is causing exactly the confusion and budget stress it was meant to prevent! It's especially troubling that people are discovering these critical payment schedule details after they've already made financial plans based on different assumptions. Reading through everyone's experiences, it's clear that when you switch from your own retirement benefits to survivor benefits, SSA typically keeps your original payment date rather than switching to your deceased spouse's birthday schedule - but this should be prominently explained upfront, not discovered after the fact. I'm definitely taking notes on all the practical advice shared here about asking very specific questions, requesting written documentation, and using services like Claimyr when the phone system fails. This thread has honestly become more informative than anything on the official SSA website, which really highlights their communication gaps. Thank you all for sharing your knowledge and creating such an invaluable resource!

0 coins

@Dylan Wright Welcome to the community! Your perspective as someone in the planning stages is really valuable. As another newcomer to this discussion, I m'equally struck by how this entire thread has exposed such a fundamental communication failure at SSA. What s'most frustrating is that you re'absolutely right - the payment "continuity policy" actually sounds like it was designed with good intentions to help beneficiaries maintain familiar schedules, but the complete lack of upfront explanation is creating the exact opposite result. It s'particularly concerning that people are making financial decisions based on reasonable assumptions about how payment schedules should work, only to discover later that there are undisclosed policies that affect their budgeting. This thread has become such an essential resource for understanding these poorly communicated rules. I m'also taking detailed notes on everyone s'advice about being very proactive with specific questions and getting everything documented in writing. It s'sad that we need community forums to decode basic government policies, but I m'so grateful for all the knowledge sharing here. This should honestly be required reading for anyone approaching major Social Security decisions!

0 coins

Just wanted to add my experience as someone who went through something similar! I received a delayed profit sharing payment from a company I worked for in the late 90s, and it had zero impact on my Social Security benefits. The key thing that helped me was having the original employment agreement and profit sharing plan documents to show SSA that this money was earned decades ago. When I reported it (which I definitely recommend doing), the SSA representative was actually quite knowledgeable about these situations and immediately understood it wasn't current earned income. They made a note in my file and that was it - no reduction in benefits, no complications. The peace of mind from being upfront about it was worth it. Plus, having it properly documented in their system prevents any future questions if they ever audit or review your case. Good luck with your windfall!

0 coins

This is exactly the kind of reassurance I needed to hear! Having someone share their actual experience with a similar situation makes me feel so much more confident about handling this properly. I'm definitely going to dig up my old employment paperwork and profit sharing documents before I contact SSA. It sounds like being well-prepared with documentation makes the whole process much smoother. Thanks for sharing your story - it really helps to know that the representatives do understand these situations when they come up!

0 coins

Welcome to the community! As someone new to Social Security, I found this thread really helpful since I'm in a somewhat similar boat - not with profit sharing, but trying to understand all the income rules before I file next year. Reading through everyone's responses, it seems like the consensus is pretty clear that your 1994 profit sharing shouldn't affect your current benefits since it's not considered "earned income" for the earnings test. But I'm curious - when you do report it to SSA (which sounds like the smart thing to do), do you call them or is there a specific form you need to fill out? Also, has anyone had experience with how long it typically takes SSA to process this kind of information and confirm it won't affect your benefits? I imagine it would be nerve-wracking to wait and wonder if your next check might be reduced while they figure it out!

0 coins

Hi there! Welcome to the community! Great questions - I'm also pretty new to navigating all this Social Security stuff and finding this thread super educational. From what I've been reading on the SSA website and from others' experiences here, it sounds like you can either call their main number (1-800-772-1213) or visit your local Social Security office to report this kind of income. Some people also mentioned that having documentation ready (like old employment agreements or profit sharing plan docs) really helps speed up the process. As for timing, it seems like it varies a lot based on how busy they are and whether the representative you get is familiar with these situations. From what @Camila Jordan shared, if you re'well-prepared with paperwork, it can be pretty straightforward. But @Ellie Perry mentioned it took her 3 months to get sorted out, so I guess it really depends! I m planning'to start my benefits soon too, so I m definitely'bookmarking this thread for future reference. This community has been so helpful for understanding all these complicated rules!

0 coins

I'm also fairly new to Social Security and had a very similar experience about 2 months ago - got an unexpected $162 payment that appeared the day before my regular deposit. Like everyone else here, I was really worried it might be an error that I'd have to pay back later. After reading through all these responses and comparing them to my own situation, I'm amazed at how common these adjustments seem to be! Mine ended up being related to a Medicare Part C (Medicare Advantage) premium change that I had made earlier in the year. Apparently it took several months for their systems to process the change and calculate that they had been deducting too much from my benefits. The explanation letter took about 2.5 weeks to arrive, which seems pretty consistent with what everyone else experienced. What I found most helpful was checking my mySSA account every few days - the explanation showed up there about 10 days after the deposit, well before the letter arrived. One thing I'd add is that when the explanation letter finally came, it was actually much more detailed than I expected. It showed exactly which months the correction applied to and broke down the premium calculations. So when you do get yours, it should give you a very clear picture of what happened. Hang in there - based on everyone's experiences here, these automated payments are almost always legitimate corrections in your favor!

0 coins

Thank you for sharing your experience! It's really comforting to know that I'm not the only one who was worried about having to pay money back. The Medicare Advantage premium change angle is another possibility I hadn't considered - it's amazing how many different types of adjustments can trigger these payments. I really appreciate you mentioning how detailed the explanation letter was when it finally arrived. That gives me something specific to look forward to rather than just wondering what kind of vague explanation I might get. The 10-day timeline for mySSA updates seems pretty consistent across everyone's experiences here. I'm definitely going to keep checking my account regularly. This whole thread has been such a relief - when this first happened I felt so alone and confused, but now I realize it's actually a pretty normal part of the Social Security system!

0 coins

I went through almost the exact same thing about 5 months ago! Got an unexpected $158 payment that showed up the day before my regular Social Security deposit and I was completely panicked thinking it was some kind of error. After going through the whole process of checking my mySSA account and waiting for the explanation letter, it turned out to be a correction for Medicare Part B premiums. Apparently they had been using outdated income information from my tax returns and were deducting too much each month. The $158 was basically a refund for several months of overpayments. The explanation took about 2.5 weeks to arrive in the mail, but it showed up in my mySSA message center after about 9 days. I'd definitely recommend checking there every couple of days - it really helped ease my anxiety to see the explanation online before the physical letter came. One thing that really struck me reading through all these responses is how incredibly common these automated adjustments seem to be! I had no idea so many people experience this. It makes me feel so much better knowing that the timing (day before regular payment) and the amount are actually good indicators that it's a legitimate system correction rather than an error. Keep that money in a separate account until you get the official explanation, but try not to worry too much. Based on everyone's experiences here, these almost always turn out to be money you're actually entitled to. Please update us when you find out what yours was for!

0 coins

Wow, reading through everyone's experiences here has been so eye-opening! I had no idea these types of automated adjustments were this common when I first posted. Your Medicare Part B premium correction story sounds very similar to several others here, and the 9-day timeline for mySSA updates matches what most people experienced. I've been checking my account daily since posting this, and while nothing has shown up yet, I'm feeling so much more confident that this is likely a legitimate correction rather than an error. The timing and amount really do seem to fit the pattern everyone's describing. I'll definitely keep the money separate until I get the official explanation, but honestly, this thread has taken away so much of my anxiety about the whole situation. I can't thank everyone enough for sharing their experiences - when this first happened I felt so alone and worried, but now I realize it's actually a pretty normal part of how the SSA systems work. I promise to update everyone once I get my explanation letter!

0 coins

Prev1...273274275276277...836Next