Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Smart decision, Zara! You're absolutely right about the earnings test too - if you're still working part-time, claiming early could trigger benefit reductions if you earn over the annual limit ($22,320 for 2024). That's another factor people often forget about. Since you have time to research and plan, waiting until FRA gives you maximum flexibility and benefits. Plus, those extra years of earnings might even increase your own PIA slightly. You sound like you've really thought this through!

0 coins

Great point about the earnings test! I completely forgot about that factor. I'm earning about $18,000 from my part-time job, so I'm under the limit for now, but it's good to know that's another consideration. It sounds like waiting really is the smartest move financially, even though it's hard to pass up money now when you need it. Thanks to everyone who shared their experiences - both the success stories and the cautionary tales really helped me understand the long-term impact of this decision!

0 coins

You made the right choice, Zara! I went through this same decision process two years ago and also decided to wait until FRA. It was tough watching that money sit on the table, but when I finally claimed at my FRA, the difference was substantial. One thing that helped me was creating a breakeven analysis - calculating at what age the total lifetime benefits would be equal between claiming early vs. waiting. For most people in situations like yours, if you live past age 78-80, waiting pays off significantly. The SSA's online calculators can help with this, though they're not the most user-friendly. Also, don't forget that your spousal benefit will be based on your husband's full PIA since he's waiting until his FRA - that's the silver lining in all this complexity!

0 coins

That's really helpful to think about it in terms of a breakeven analysis! I hadn't considered calculating the lifetime benefits that way. You're right that it's hard to watch potential money just sit there, especially when you could use it now, but knowing there's an actual age where waiting starts to pay off makes the decision feel more concrete. I'm 62 now, so if the breakeven is around 78-80 like you mentioned, that gives me almost 20 years where the higher benefits would make up for the years I didn't collect. Plus my mom lived to 89, so longevity might be on my side. Thanks for the perspective - it really helps to hear from someone who was in the exact same boat!

0 coins

As someone who's been through this decision process recently, I wanted to add a few practical considerations that might help: First, don't underestimate the psychological benefit of having some income coming in during those early retirement years. Even though the math often favors waiting, there's real peace of mind in having guaranteed monthly income while you're adjusting to retirement life. Second, consider your overall retirement income picture. If you have other sources of income (pensions, 401k withdrawals, part-time work), the pressure to claim early decreases significantly. But if Social Security will be a major portion of your retirement income, the waiting strategy becomes even more important. One thing that helped us was creating a year-by-year cash flow projection for both scenarios - claiming at 62 vs waiting until FRA. Factor in your other income sources, expected expenses, and don't forget about Medicare premiums starting at 65 (which get deducted from Social Security if you're already collecting). Also worth noting: if your wife does decide to wait, she can always change her mind later if circumstances change (health issues, market crashes, etc.). But once she files, there's no going back except in very limited circumstances within the first 12 months. The survivor benefit piece you mentioned is crucial and often overlooked. Since you're maximizing your benefit by waiting until 70, that provides excellent protection for your wife's later years regardless of her initial filing decision.

0 coins

This is excellent advice, especially about the psychological aspect! I hadn't really considered how stressful it might be to wait for income to start, even if the math works out better long-term. The year-by-year cash flow projection idea is brilliant - that would really help us visualize the actual impact rather than just looking at monthly benefit amounts. And you're absolutely right about factoring in Medicare premiums, I completely forgot about those being deducted from Social Security. I really appreciate the point about being able to change your mind if you're waiting, but not if you've already filed. That flexibility could be valuable given how uncertain everything feels right now. Thank you for sharing your real-world experience with this decision!

0 coins

I'm going through a similar decision process with my spouse, and one thing our financial advisor emphasized was to look at this from a "household optimization" perspective rather than individual optimization. Since you're already maximizing your benefit by waiting until 70, you've essentially locked in the highest possible survivor benefit for your wife. This means the decision about her filing timing becomes more about optimizing total household income rather than worrying about leaving money on the table. A few additional factors to consider: 1) Tax implications - if you have substantial retirement account balances, having your wife's smaller benefit start early might help manage your overall tax bracket when you start taking RMDs later. 2) Social Security's future - while the program isn't going anywhere, there's ongoing discussion about potential changes. Having some benefits locked in earlier provides a hedge against any future modifications to the program. 3) Healthcare costs - if your wife retires early at 62 and needs to bridge health insurance until Medicare kicks in at 65, that monthly SS income could help offset those premium costs. The most important thing is that you're asking these questions now rather than making a hasty decision at 62. Even if the "optimal" choice is to wait, having guaranteed income starting at 62 isn't necessarily wrong if it fits your overall retirement strategy and gives you peace of mind.

0 coins

I talked to my mother about all your helpful comments. She's going to check if her own retirement benefit might be higher at her FRA than her reduced survivor benefit. I just wish the SSA had explained this more clearly to her when she applied. The whole system is so complicated! Thank you all for your insights - this has been incredibly helpful for us to understand our options going forward.

0 coins

I'm glad you found everyone's advice helpful! Your mother's situation is unfortunately very common - many people don't realize the permanence of the reduction when claiming survivor benefits early. The good news is that checking her own retirement benefit is definitely worth doing. Even if her own benefit isn't higher now, it's good to know for future planning. Also, don't forget that if she does have other sources of income, she might want to consult with a tax professional about the tax implications that Isaac mentioned. The SSA really should do a better job explaining these permanent decisions upfront. Best of luck to your mother!

0 coins

This is really great advice! I'm new to navigating Social Security benefits myself and this whole thread has been so educational. It's frustrating how confusing the system can be, especially during an already difficult time after losing a spouse. The point about checking her own retirement benefit is crucial - I had no idea you could potentially switch between survivor benefits and your own retirement benefit. Thanks to everyone for sharing their experiences and knowledge!

0 coins

As someone new to this community, I've been following this discussion closely since I'm in a very similar situation! Just reached FRA last month and dealing with the same spousal benefit questions. What strikes me most from everyone's experiences is how inconsistent SSA's process seems to be - some people get asked for documents, others don't, and applications just sit there waiting. Based on all the advice here, I think the smart approach is definitely to be proactive. I'm going to try the early morning calling strategy (7 AM on Wed/Thu) that several people recommended, and if that doesn't work after a few attempts, I'll head to my local office with my certified marriage certificate and all other documents. It's frustrating that we have to work so hard just to get benefits we're entitled to, but at least knowing what to expect helps. Thanks to everyone for sharing their real experiences - this kind of practical advice from people who've actually been through the process is invaluable!

0 coins

Welcome to the community and thanks for such a thoughtful summary! I'm also new here and in a remarkably similar situation - just hit my FRA and trying to navigate this spousal benefit process. This thread has been incredibly enlightening, especially seeing how many of us are dealing with the exact same issues with SSA right now. Your plan sounds solid - the early morning calling strategy seems to be the consensus "best practice" from everyone's experiences, and having all documents ready (especially that certified marriage certificate) appears to be crucial. What really helped me was reading about people like Marcus Williams and Andre Moreau who got their benefits processed relatively quickly once they provided the right documentation. It gives me hope that while the system is clearly overwhelmed, being proactive and persistent does pay off. I'm planning to follow the same approach you outlined. Good luck with your process - hopefully we'll both have success stories to share soon!

0 coins

As a newcomer to this community, I've been reading through this entire discussion and it's incredibly helpful to see so many people sharing their real experiences! I'm in a very similar situation - just hit my FRA and trying to figure out the spousal benefit process. What really stands out from everyone's advice is the importance of being proactive with SSA's overwhelmed system. The consensus seems clear: try the early morning calling strategy (7 AM on Wed/Thu) first, but don't wait too long before visiting the office with your certified marriage certificate and all supporting documents. I'm particularly struck by how many people had their applications just sitting there waiting for documents SSA never actually requested - that's both frustrating and valuable to know! I'm planning to gather my certified marriage certificate from the county clerk, both our Social Security cards, photo IDs, and any correspondence from SSA, then try calling first thing tomorrow morning. If that doesn't work after a few attempts, I'll head to the office early next week. Thanks to everyone for sharing such practical, real-world advice - it's exactly what people like us need to navigate this process successfully!

0 coins

Welcome to the community, Lydia! I'm also brand new here and found myself in this exact same situation just a few weeks ago. This thread has been such a lifesaver - it's amazing how many of us are dealing with identical issues with SSA right now. Your plan sounds spot-on based on everything I've read here. I tried the early morning calling strategy yesterday (7 AM sharp on Wednesday) and actually got through after about 20 minutes of waiting! The agent confirmed they had been waiting for my marriage certificate even though they never sent any notification. I'm heading to the office tomorrow with my certified copy from the county clerk. It's so frustrating that we have to be this proactive, but reading everyone's success stories here gives me confidence that persistence pays off. Good luck with your call tomorrow morning - hopefully you'll have better luck than most people have been having with the phone lines!

0 coins

Welcome to the community! I'm also new here and just went through this exact process last month. Your plan sounds perfect based on all the advice in this thread. I wanted to add one thing that really helped me - when I finally got through by phone (took 4 attempts using the early morning Wed/Thu strategy), I asked the agent to make a note in my file that I was planning to bring my marriage certificate to the office. She said that would help speed up processing when I arrived. Also, I'd recommend calling your local office directly to ask about appointment availability - some offices are doing appointments for document submission which can save hours of waiting. The number should be on the SSA website under office locator. It's ridiculous we have to work this hard for benefits we're entitled to, but this community's advice really does work if you stay persistent!

0 coins

This thread has been a goldmine of information! I'm new to the community and facing a similar situation - eligible for benefits in a few months but still working part-time. The clarity everyone has provided about the monthly vs annual earnings test distinction is exactly what I needed. I had no idea about the first-year monthly testing rule, and honestly, the SSA website makes this so confusing. One question I haven't seen addressed yet: if you voluntarily suspend benefits for certain months during your first year, does that affect your benefit calculation when you reach FRA? I understand that benefits withheld due to excess earnings get factored back in later, but I'm wondering if voluntary suspension works the same way or if those months are just "lost." Also, huge thanks to those who mentioned specific resources like the POMS references and the Claimyr service - having actual tools to navigate this bureaucratic maze is incredibly helpful. The phone system really is impossible! I'm definitely going to be proactive about reporting my expected earnings and keeping detailed records based on all the advice here.

0 coins

Welcome to the community, Amina! Great question about voluntary suspension. Yes, voluntarily suspended months are treated the same as months where benefits were withheld due to excess earnings - they get credited back to increase your benefit amount when you reach FRA. The key difference is that voluntary suspension is proactive (you avoid overpayments) while excess earnings create overpayments that SSA later recovers, but both scenarios result in higher future benefits. So you're not "losing" those months permanently. I learned this when I suspended my benefits for three months last year and confirmed it with an SSA representative. The adjustment happens automatically when you reach FRA, though it's always good to double-check your benefit statement to make sure it's calculated correctly. Being proactive like you're planning is definitely the way to go - much less stressful than dealing with overpayments after the fact!

0 coins

I'm new to this community and just wanted to say how incredibly helpful this entire discussion has been! I'm approaching eligibility for Social Security in a few months and had no idea about the complexity of the earnings limit rules. The distinction between the monthly earnings test in the first year versus the annual test afterward is something I never would have understood from the SSA website alone. What strikes me most is how many people are dealing with similar situations - it really highlights how unclear the official guidance is. I'm particularly grateful for the practical advice about voluntary suspension and the importance of proactive communication with SSA. The tip about keeping detailed records and the 60-day advance notice recommendation will definitely influence how I approach my own situation. One thing that's concerning me after reading through all of this is how difficult it seems to actually reach SSA by phone. Has anyone had better luck with in-person visits to local SSA offices, or are those just as challenging to navigate? I'm wondering if it might be worth scheduling an appointment well in advance to discuss my specific earnings pattern and get guidance directly from an agent. Thanks to everyone who has shared their real-world experiences - this kind of peer-to-peer knowledge sharing is invaluable when dealing with such a complex system!

0 coins

Prev1...274275276277278...836Next