Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm so sorry for your loss, Dmitry. Navigating Social Security survivor benefits while grieving is incredibly difficult, and their confusing online system just makes everything more stressful. What you're experiencing sounds completely normal for a new survivor benefit claim. That $2,780 deposit is almost certainly retroactive benefits - they're paying you for the months between when you became eligible (likely when your husband passed) and when you applied about 2 months later. Since survivor benefits can be paid retroactively for up to 6 months in many cases, this makes perfect sense. The "overpayment" notation you're seeing online is typically just their system reconciling calculations during initial processing. When they process survivor claims, they often make estimated payments first, then adjust as they verify all the details, which creates temporary accounting entries that show as "overpayments" even when you don't actually owe anything back. Your payment schedule is correct - since you were born on the 15th, you'll receive benefits on the 3rd Wednesday (birth dates 11th-20th = 3rd Wednesday). This is based on YOUR birth date, not your husband's, which is where most people get confused. I'd strongly recommend waiting for the official explanation letter before worrying about that overpayment notation. SSA's online portal is notorious for showing incomplete information during processing, but the letter should clearly break down what each payment represents. The first few months are always the most confusing part - once everything gets sorted out, monthly payments typically run much smoother. You're handling an incredibly difficult situation with grace.

0 coins

I'm so sorry for your loss, Dmitry. Losing a spouse is heartbreaking, and then having to navigate SSA's complicated system while you're grieving just adds so much stress to an already overwhelming time. What you're experiencing sounds completely normal for survivor benefit processing. That $2,780 deposit is almost certainly retroactive benefits - they're paying you for the gap between when you became eligible (around when your husband passed) and when you actually applied about 2 months later. This is actually money you're entitled to, not an error. The "overpayment" notation showing up online is typically just their system working through calculations during initial processing. SSA often makes estimated payments first, then adjusts as they finalize all the details, which creates these temporary accounting entries that look scary but usually don't mean you owe money back. Your payment schedule is correct too - since you were born on the 15th, the 3rd Wednesday is right for birth dates between 11th-20th. It's based on YOUR birthday, not your husband's, which confuses a lot of people initially. I'd definitely wait for the official letter before worrying about that overpayment notice. Their online portal is notorious for showing confusing information during processing, but the letter should explain everything clearly. The first few months are always the messiest part of dealing with SSA, but once everything gets straightened out it usually runs much smoother. Hang in there - you're dealing with one of life's hardest situations and navigating bureaucracy at the same time, which isn't easy for anyone.

0 coins

Thank you Freya - this is such a helpful and reassuring explanation! As someone who's never had to deal with Social Security before, I really appreciate how clearly you've explained what's happening with both the retroactive payment and that scary "overpayment" notation. It's such a relief to hear that the $2,780 is actually money I'm entitled to rather than some kind of error I need to worry about. The way you've described their system making estimated payments first and then adjusting during processing makes so much sense - I was getting myself really worked up thinking I had done something wrong with my application. I'll definitely wait for that official letter and stop checking the online portal obsessively. It's been incredibly overwhelming trying to figure all this out while dealing with everything else, but this community has been such a lifeline. Thank you for taking the time to explain everything so clearly and for understanding how difficult this whole situation is.

0 coins

I'm so sorry for your loss, Evan. This thread has been incredibly informative about the RIB LIM rule - something I knew nothing about before reading through everyone's explanations. It's wonderful to see how this community has rallied to help you understand such a complex issue during an already difficult time. From what I've learned here, it sounds like you're actually in a much better position than you initially thought. The fact that you'll likely receive more than the $2200 your husband was getting due to the 82.5% floor provision is really encouraging news. I wanted to add one small piece of advice for your call tomorrow: consider having a notepad ready to write down the specific dollar amounts they give you - your husband's PIA, what 82.5% of that equals, and your final benefit amount. Sometimes when we're dealing with emotional conversations about finances, it helps to have the numbers written down so you can review them later and make sure everything makes sense. You've gotten such thorough preparation advice from everyone here - the 8 AM call time, your four key questions, asking for documentation, and knowing you can request a supervisor if needed. You should feel really confident going into that conversation. This community has shown what incredible support looks like, and I'm sure I speak for everyone when I say we're all rooting for you to get the full benefits you deserve. Good luck tomorrow!

0 coins

I'm so sorry for your loss, Evan. This entire thread has been such an incredible resource - I'm new to this community but amazed by how everyone has come together to explain the RIB LIM rule so clearly. As someone who's never had to deal with Social Security survivor benefits before, reading through all these detailed explanations has been really educational. It's heartwarming to see how much support you've received during what must be such a difficult time. The advice about writing down the specific dollar amounts during your call is really practical - those numbers will be important to have for your records. With all the preparation you've done thanks to everyone's guidance (the timing, questions, documentation requests), I'm confident you'll get the clarity and full benefits you deserve. Wishing you strength for tomorrow's call!

0 coins

I'm so sorry for your loss, Evan. This thread has been incredibly helpful in explaining the RIB LIM rule, which really is one of Social Security's most confusing provisions. As someone new to this community, I'm amazed by how everyone has come together to provide such clear guidance during your difficult time. From everything that's been shared here, it's clear you should receive the higher of what your husband was getting ($2200) or 82.5% of his Primary Insurance Amount. Since he claimed at 62 and was likely receiving about 75% of his PIA, that 82.5% floor should definitely work in your favor. You've gotten excellent preparation advice - calling at 8 AM, having your key questions written down, asking for documentation, and knowing you can request a supervisor if the first rep seems uncertain about RIB LIM calculations. Your decision to wait until your FRA at 66 and 6 months is absolutely the right choice. One small addition to all the great advice: during your call, don't hesitate to ask the representative to email you a summary of your benefit determination if they can't provide written documentation immediately. Sometimes having that follow-up in writing can be really valuable for your records. You should feel confident going into that call - this community has equipped you with all the right knowledge and questions. We're all rooting for you to get the full benefits you deserve. Please update us when you can - your experience will likely help other community members facing similar situations. Wishing you strength during this challenging time.

0 coins

This is such a helpful discussion! As someone who's been considering whether to take on some freelance work after reaching my FRA next year, I'm bookmarking this entire thread. The clarity about no earnings limits after FRA is reassuring, and I hadn't realized about the annual recalculation potentially increasing benefits if the new earnings are high enough. Amelia, it's wonderful that you're going back to help with the teacher shortage - experienced educators are desperately needed right now. The fact that you can do this without worrying about benefit reductions makes it a win-win situation. I'm curious - for those who have gone back to work after FRA, have you found that the additional income significantly changed your tax bracket, or has it been pretty manageable? I'm trying to plan ahead for the tax implications myself.

0 coins

Great question about tax brackets! As someone who's relatively new to all of this, I've been wondering the same thing. From what I've gathered reading through this thread, it seems like the tax impact really depends on your total income situation. The $36,500 that Amelia mentioned for part-time work might not push most people into a dramatically different bracket, but it could affect how much of the Social Security benefits become taxable (that 50% to 85% rule Chris mentioned earlier). I'd love to hear from others who have actually experienced this firsthand - it would help those of us planning ahead know what to expect!

0 coins

I can share some real-world experience about the tax impact! I went back to work part-time after my FRA earning about $28,000 annually, and while it did increase my overall tax liability, it wasn't as dramatic as I feared. The key is understanding that it's not just about tax brackets - it's more about how much of your Social Security becomes taxable. Before working, only about 50% of my SS benefits were taxable because my other retirement income was modest. After adding the work income, about 85% became taxable. But remember, that doesn't mean 85% gets taken away - it just means more of your benefits count as taxable income when you file your return. I ended up setting aside about 22% of my work earnings for taxes (federal and state combined), which covered the additional tax burden comfortably. The peace of mind of knowing my monthly SS check stays the same made it totally worth it. Plus, staying active and engaged through work has been great for my mental health! My advice would be to consult with a tax professional for your first year back at work, just to make sure you're withholding enough and taking advantage of any available deductions.

0 coins

This is such an important topic to plan ahead for. I went through something similar with my husband a few years ago. One thing I'd add that hasn't been mentioned much is the importance of understanding how survivor benefits work if your wife has her own Social Security record too. Since she's currently working and contributing to Social Security, she'll have her own benefit calculation when she reaches retirement age. The strategy many widows use is called "restrict and switch" - she could potentially claim the survivor benefit first (either at 60 with reduction or later at full amount), then switch to her own retirement benefit at 70 if it would be higher due to delayed retirement credits. Also, regarding that gap period before she turns 60 - I'd strongly recommend looking into increasing any life insurance you have specifically to cover those missing months of income. When my husband passed, I was 57 and that 3-year gap was financially devastating even though we thought we were prepared. The combination of funeral expenses, reduced household income, and having to wait for any Social Security help was overwhelming. One last tip: have her start tracking all of her work earnings and Social Security statements now. When the time comes to apply, having organized records of both your earnings histories will make the process much smoother.

0 coins

This is incredibly helpful information about the "restrict and switch" strategy - I hadn't heard of that option before! It sounds like it could potentially maximize her benefits if her own Social Security record ends up being substantial by the time she reaches 70. Given that she's currently earning $34k annually and still has 8 years left before she turns 67, her own benefit could indeed grow significantly. Your point about increasing life insurance specifically for that gap period really resonates with me. We have some coverage, but I'm realizing it may not be adequate to replace the missing Social Security income for potentially 3+ years. I'm going to get quotes this week for additional term coverage to bridge that gap. The advice about tracking earnings and Social Security statements is also excellent - I'll help her set up a my Social Security account so we can monitor her projected benefits and make sure all her earnings are being recorded correctly. Having everything organized ahead of time will definitely reduce stress during what will already be a difficult period. Thank you for sharing your experience and these practical strategies. It's giving me a much clearer picture of how to properly prepare for this situation.

0 coins

I'm so glad you're thinking ahead about this - it shows how much you care about your wife's financial security. From reading everyone's experiences here, it's clear that the gap period between your passing and when she turns 60 is really the biggest challenge to prepare for. One thing I'd suggest is also looking into whether your wife might qualify for any pension survivor benefits through your work history, if you have any. Sometimes people focus so much on Social Security that they forget about other potential sources of survivor income. Also, since she's still working and building her own Social Security record, you might want to run some calculations to see what her own benefit would be at different claiming ages versus the survivor benefit. The my Social Security website has calculators that can help with this. Sometimes the math works out better to claim her own reduced benefit at 62 and then switch to survivor benefits later, depending on the amounts involved. The document preparation advice everyone's given is spot on. I'd also add that you should make sure she knows where all your important financial accounts are located and has access to them. When grief hits, even simple tasks become overwhelming, so having everything clearly organized and accessible will be a huge help.

0 coins

This is all such valuable information, thank you everyone for sharing your experiences and advice. As someone new to this community, I'm really impressed by how supportive and knowledgeable everyone is here. I'm actually in a similar situation - my husband is 72 and I'm 58, so I'm trying to learn as much as I can about what to expect. The point about pension survivor benefits is really important and something I hadn't considered. My husband has a small pension from his previous employer that I should probably look into. And the suggestion about running calculations comparing my own benefit versus survivor benefits at different ages is something I definitely need to do. One question for those who have been through this - did you find it helpful to meet with a financial advisor or Social Security specialist before the need arose? I'm wondering if getting professional guidance now while we have time to plan might be worth the investment, especially given all the different strategies and timing considerations involved.

0 coins

Just wanted to add one more thing that might help with your decision - you mentioned being 62 and planning to take benefits early. Have you considered whether you'll still be working? If you're planning to work while collecting Social Security before your full retirement age, you could hit the earnings test limit ($22,320 for 2024). If you earn more than that, they'll reduce your benefits by $1 for every $2 you earn over the limit. This applies to both your own retirement benefits AND any divorced spousal benefits you might receive. The earnings test goes away once you reach full retirement age, but it's something to factor into your timing decision. Also, when you do call SSA, ask them to run scenarios showing your benefit amounts at different claiming ages (62, full retirement age, and 70) so you can see the long-term impact of claiming early versus waiting. Sometimes seeing the actual dollar differences over your lifetime can help with the decision.

0 coins

Thanks for bringing up the earnings test! I hadn't fully considered that aspect. I was planning to work part-time for a few more years, probably earning around $15,000-18,000 annually, so it sounds like I'd be under the limit. But it's good to know this applies to both my retirement benefit AND any spousal top-up I might get. The idea of asking SSA to run scenarios at different claiming ages is really smart. I've been so focused on just getting something at 62 that I haven't actually calculated what waiting until my full retirement age (66 and 4 months) would mean in total dollars over my lifetime. Given that my ex's benefit is so much higher, maybe the survivor benefit calculation changes things enough that waiting could be worth it. Do you know if the earnings test also applies to survivor benefits when that time comes?

0 coins

Great question about survivor benefits and the earnings test! Yes, the earnings test does apply to survivor benefits if you're under full retirement age when you start collecting them. The same limits apply - for 2024 it's $22,320, and they reduce benefits by $1 for every $2 over that limit. However, here's something important to consider: survivor benefits have more flexible timing rules than retirement benefits. You can claim survivor benefits as early as age 60 (or 50 if disabled), but you might want to coordinate the timing strategically. Some people take their own reduced retirement benefit early, then switch to survivor benefits later, or vice versa depending on which strategy maximizes their lifetime benefits. Since your ex's benefit is significantly higher than yours, it might make sense to delay your own retirement benefit (letting it grow with delayed retirement credits) and potentially claim survivor benefits first when the time comes, if that occurs before you reach age 70. But this gets pretty complex and really depends on the specific timing and amounts involved. Definitely ask SSA to model different scenarios including survivor benefit timing when you call!

0 coins

I'm in a somewhat similar situation and found this thread really helpful! One thing I wanted to add is that you might want to double-check whether your ex-husband has already filed for benefits. If he has, you can apply for divorced spousal benefits immediately. But if he hasn't filed yet, you'll need to have been divorced for at least 2 years (which you definitely have been since 2001). Also, I learned the hard way that SSA doesn't always volunteer information about all the benefits you might be eligible for. When you call, specifically ask about "divorced spousal benefits" and "divorced survivor benefits" - don't just ask about "ex-spouse benefits" generally. The terminology matters and can help ensure you get complete information. One more tip: if you do decide to take your benefits at 62, make sure to ask SSA to put a note in your file about your interest in future divorced spousal and survivor benefits. This can help streamline the process when you're ready to apply for those additional benefits later.

0 coins

This is such valuable advice! I never would have thought about the specific terminology mattering when talking to SSA, but that makes total sense. I'll definitely ask specifically about "divorced spousal benefits" and "divorced survivor benefits" when I call. The tip about putting a note in my file is brilliant too - I can imagine how much easier it would be to apply later if there's already documentation of my interest and eligibility. Since you mentioned you're in a similar situation, did you end up finding out whether your ex had already filed? I'm curious how that process works - do they tell you right away when you apply, or is there some way to find out beforehand? Also, did you decide to take your benefits early or wait? I keep going back and forth on this decision, especially after reading about all the complexities with the RIB-LIM rule and how early claiming affects survivor benefits down the road.

0 coins

Prev1...197198199200201...836Next