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Social Security COLA increase doesn't match actual deposit - payment lower than stated in SSA letter

Just opened my mail yesterday and got my COLA notice from Social Security showing my new payment amount for 2025. It said my monthly payment would increase to $1,875 starting in January. But when I checked my bank this morning, they only deposited $1,782! That's even LESS than what I was getting last year ($1,805). I checked my MySocialSecurity account online hoping to find some explanation, but there's absolutely nothing there about why my payment is lower. The online account still shows the old payment amount from December. Has anyone else had their actual deposit amount come in lower than what the COLA letter promised? Could this be a mistake or is there something they're not telling us about deductions?

CosmicCadet

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Yes, this is most likely due to Medicare premium increases. Your COLA letter shows your gross benefit amount, but what gets deposited is your net amount after Medicare Part B (and possibly Part D) premiums are deducted. The standard Part B premium went up by about $10 this year, but depending on your income from two years ago (IRMAA), it could be substantially more. Check your Medicare premium notice which should have come separately from your COLA letter.

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Omar Farouk

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Hmm, that might explain it. I think I did get a Medicare letter but I didn't open it yet - thought it was just the same old annual notice. Let me go find it. But wouldn't the SSA at least show the correct amount in my online account? It's really confusing when the numbers don't match up anywhere.

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Chloe Harris

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happened to me to!!!!! check if they taking out taxes now. my daughter helped me look at my paperwork and we figured out they started taking taxes out cuz my income went up from my pension. they never TELL you when they do this stuff!!

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Omar Farouk

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I didn't even think about taxes! My situation did change last year - I started withdrawing from my 401k. Do they automatically adjust tax withholding without telling you??

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CosmicCadet

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They don't automatically withhold taxes unless you specifically requested it. Check if you filled out a W-4V form at some point. The more likely explanation is still Medicare premium increases, but tax withholding is another possibility. You should call SSA to get a breakdown of your payment.

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Diego Mendoza

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This exact thing happened to me. Called SSA and was on hold for 2.5 HOURS only to be told they started taking out my Medicare Advantage plan premium directly from my SS check when it used to be billed separately. Plus my Part B premium went up because of IRMAA (income-related monthly adjustment amount) based on my 2023 taxes when I sold some property. The COLA letter doesn't account for these deductions - it only shows your gross benefit amount. The MySSA website is notoriously slow to update with new payment details in January.

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Omar Farouk

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Thank you for explaining! That's probably what happened then. I did change my Medicare Advantage plan during open enrollment and I think I checked a box to have it deducted from SS. Plus I did have higher income in 2023. Ugh, I wish they would make this clearer in their letters or at least update the online account right away.

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I'd CALL them asap. When u get the COLA letter its supposed to be what u actually get. The online account doesnt update til like the 3rd week of January ususally. If the amount is different than the COLA letter somethings wrong. could be computer error or identity theft.

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Sean Flanagan

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This isn't correct. The COLA letter shows your gross benefit before deductions. Your actual deposit will be lower if you have Medicare premiums, tax withholding, or other deductions like Medicare Advantage premiums. It's not necessarily an error or identity theft - this happens to most beneficiaries.

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Zara Shah

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I had to call the SSA about a similar issue last month and was getting nowhere with the regular 800 number. After 3 days of trying, I used Claimyr.com to get through and actually spoke with a representative within 20 minutes. You can see how it works at https://youtu.be/Z-BRbJw3puU. Saved me hours of frustration and the agent was able to pull up my payment details and explain every deduction. Apparently I had a change in my Medicare deduction AND they started taking out tax withholding I requested months ago but that hadn't been processed until January.

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Omar Farouk

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Thanks for the tip! I'll try calling the regular number once more, but if I can't get through I might try that service. I just need to know exactly what's being taken out so I can budget properly. The uncertainty is what's frustrating.

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NebulaNomad

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Just to confirm what others have said - your COLA letter shows your gross benefit before ANY deductions. Things that could be reducing your actual deposit: 1. Medicare Part B premium (increased to $185.30/month for 2025) 2. IRMAA surcharges if your 2023 income was above $103,000 (single) or $206,000 (married) 3. Medicare Part D or Medicare Advantage premiums 4. Federal tax withholding (if you requested it with form W-4V) 5. Repayment of previous overpayments When you call SSA, specifically ask for a breakdown of all deductions from your benefit. They can tell you exactly what's being taken out.

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Omar Farouk

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Thank you so much for this detailed explanation! I found my Medicare notice and you're right - my Part B premium went up AND they're now deducting my Advantage plan premium directly from SS instead of billing me separately. That explains the difference. I really appreciate everyone's help!

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Chloe Harris

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my sister had this happen but it was because she had a garnishment for old student loans. they can take social securty for that now i think??

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NebulaNomad

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That's not quite accurate. The federal government can garnish up to 15% of your Social Security benefits for defaulted federal student loans, but not for private student loans. However, they must leave you with at least $750 per month. They also must send you a notice before beginning the offset. This is called an Administrative Offset, not a garnishment.

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CosmicCadet

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One other thing to check - if you recently became entitled to benefits on someone else's record (like spousal or survivor benefits) or if someone became entitled on your record, you might be hitting the family maximum benefit (FMB). When multiple people receive benefits on one earner's record, there's a cap on the total amount payable to the family, which could reduce individual benefit amounts. This is less common than the Medicare/tax withholding explanations, but worth mentioning.

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Omar Farouk

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That's not my situation, but good to know for others who might be reading this thread. I'm now pretty sure it's the Medicare premium changes. I found both my notices and between the higher Part B premium and my Advantage plan now being deducted directly, it matches the difference exactly. I wish SSA would make this clearer in their communications!

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Diego Mendoza

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For future reference, here's what I learned from my experience: The SSA and Medicare systems don't communicate well. Your COLA letter comes from SSA showing your gross benefit increase. Your Medicare Premium letter comes separately showing what you'll pay for Part B and any IRMAA surcharges. Then if you have a Medicare Advantage or Part D plan, those premiums may be deducted directly from your Social Security. Add in possible tax withholding, and you need to do the math yourself to figure out your actual deposit amount. The online MySocialSecurity account usually doesn't update with the new detailed breakdown until mid to late January.

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Omar Farouk

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This is so helpful, thank you! I'll keep all my letters together next time so I can do the math myself instead of panicking. I appreciate everyone taking the time to explain this!

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