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I'm pretty new to this community and just started receiving Social Security benefits a few months ago, so this thread has been incredibly helpful! It's both comforting and infuriating to see how universal this experience is with SSA's confusing letters. The fact that you got through in 45 minutes is honestly amazing - I've been putting off calling them because I keep hearing about these multi-hour wait times. It's ridiculous that they consistently send out notices that panic people who are already stressed about their financial security. I'm definitely taking notes on that early morning calling strategy and bookmarking this whole discussion for when I inevitably get one of those scary-sounding letters. Thanks for sharing your victory and proving that sometimes these terrifying notices really are just poor communication rather than actual problems! This community seems like such a lifesaver for navigating the SSA bureaucracy.

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Welcome to the community! I'm also really new here (just joined after finding this thread) and completely new to dealing with Social Security - I'm still waiting for my application to be processed. Reading everyone's experiences has been such a mix of helpful and horrifying! It's wild that getting through to SSA in 45 minutes is considered a win. The fact that so many people have nearly identical stories about these panic-inducing letters really shows how broken their communication system is. I'm definitely saving all the advice here, especially that 7am calling tip. It's reassuring to know that most of these scary letters turn out to be nothing, even if the stress they cause is very real. Thanks for adding your experience - it's nice to see other newcomers sharing what they're learning too!

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I'm completely new to both this community and Social Security - literally just found this forum while frantically googling about a confusing letter I received yesterday! Reading through this entire thread has been such a relief and education at the same time. It's incredible how many people have had virtually identical experiences with these panic-inducing SSA notices. I was honestly preparing for the worst after getting what seemed like a scary payment delay notice, but seeing everyone's stories here gives me hope that it's probably just their typical terrible communication rather than an actual problem. The fact that even SSA reps admit they get flooded with calls about this shows they know exactly how confusing their letters are but haven't bothered to fix them! I'm definitely going to try that 7am calling strategy tomorrow morning. Thanks to everyone for sharing their experiences - this community already feels like a lifeline for navigating this bureaucratic nightmare!

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As someone new to this community, I want to thank everyone for such detailed and helpful responses! I'm approaching my own retirement planning phase and this conversation has been incredibly educational. The clarification about benefit amounts being based on the chosen start date rather than filing date is exactly the kind of insider knowledge that's hard to find in the official SSA materials. I particularly appreciate the real-world experiences from those who've recently gone through this process - it really helps to hear that the system works as intended when you plan ahead properly. One follow-up question for the group: for those who filed online, did you find the "my Social Security" account interface intuitive, or were there any parts of the application process that were confusing or unclear? I'm trying to decide whether to file online or visit a local SSA office when my time comes.

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Welcome to the community! I'm also relatively new here but have found this thread incredibly informative. Regarding your question about the online vs. in-person filing - I haven't gone through the process yet myself, but from what I've read in this discussion, it sounds like the online system through "my Social Security" is pretty user-friendly. Multiple people mentioned being able to see their exact benefit calculations before submitting, which seems like a huge advantage. That said, I'd be curious to hear from others about any potential gotchas or confusing parts of the online application. Sometimes having a human to ask questions can be valuable, especially for complex situations involving spousal benefits or other complications. Though based on what @Javier Cruz and @Emma Thompson shared about phone wait times, it might be worth trying online first and only going in-person if you run into issues. Thanks for asking this question - I m sure'other newcomers like us will benefit from the responses!

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Welcome to the community! I found the online filing process through "my Social Security" to be surprisingly straightforward when I went through it last year. The interface walks you through each section step by step, and the benefit start date selection is very clear - there's no ambiguity about what you're choosing. The best part is that it shows you the exact monthly benefit amount in real-time as you select different start dates, so you can see immediately how waiting those extra months to reach 67+8 affects your payment. This eliminates any guesswork about whether you're getting the calculation right. The only slightly confusing part for me was the section about other income and pensions, but that's more about having your paperwork organized beforehand. Overall, I'd definitely recommend trying the online route first - you can always save your progress and visit an office later if you get stuck on anything. Plus you avoid those brutal phone wait times that others have mentioned! @Liam McConnell @Amina Diallo - hope this helps with your planning!

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As a newcomer to this community, I want to echo what others have said about how valuable this discussion has been! I'm still a few years away from retirement but starting to educate myself on the process. One thing that really stands out to me from reading through all these responses is how important it is to understand the distinction between filing date and benefit start date. This seems like such a critical detail that could easily trip people up if they don't know to look for it. @Amina Bah - your original question was excellent and really got to the heart of a timing issue that I'm sure many people face. The $4,000 monthly benefit you mentioned is impressive - it's motivating to see what's possible with careful career planning and maximizing contributions over time. For those who shared their recent experiences going through this process (@Tami Morgan, @Connor Richards, @Diego Chavez), thank you for the real-world insights! It's reassuring to hear that the online system works as designed and that filing 3 months early with the correct benefit start date produces the expected results. I'm definitely bookmarking this thread for when my time comes to file. This community seems like such a valuable resource for navigating these important financial decisions!

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Yuki Ito

Welcome to the community, Paolo! I'm also new here and have been amazed by how knowledgeable and helpful everyone is. This thread has been like a masterclass in Social Security timing strategies. You're absolutely right about the filing date vs. benefit start date distinction being crucial - it's one of those details that could cost someone thousands of dollars annually if they get it wrong. I'm grateful that @Amina Bah asked such a thoughtful question that brought out all these expert responses. As someone also years away from retirement, I m'taking notes on the practical tips shared here: creating the my "Social Security account" early to check estimates, filing 3 months ahead of your target date, and being very careful about selecting the correct benefit start month on the application. The fact that multiple people confirmed this approach worked for them in practice gives me confidence it s'solid advice. @Paolo Esposito - have you started looking into the my Social "Security online portal" yet? From what others have shared, it seems like a good idea to familiarize yourself with it well before you need to file, just to see your projected benefits and get comfortable with the interface.

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I'm so sorry for the loss of your mom, Dominique. This is such a difficult time to have to deal with all this paperwork and bureaucracy on top of grieving. I helped my elderly aunt navigate survivor benefits when my uncle passed away about 6 months ago. One thing that really made a difference was having someone else (me) on the phone call as a support person - SSA allows this if your dad gives verbal permission at the start of the call. It helped because my aunt was emotional and sometimes missed details the agent was explaining. Also, since bills are piling up and your dad is worried about finances, make sure to ask specifically about the "protective filing date" during your interview. This can help maximize any back payments and ensure you don't lose any potential benefits due to timing. The phone interview itself lasted about 45 minutes for us. The agent was very patient and understanding. One tip - if your dad gets overwhelmed or needs a break during the call, don't hesitate to ask the agent to pause or explain something again. They're used to dealing with people during one of the most difficult times in their lives. Based on what others have shared and our experience, it sounds like you're gathering all the right documents. You're being such a good advocate for your dad during this incredibly challenging time. The fact that you're being so thorough in preparing shows how much you care. He's lucky to have you helping him through this process.

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Thank you so much for this thoughtful advice! The suggestion about having someone else on the phone call as a support person is brilliant - I hadn't realized SSA allows that with verbal permission. Given how emotional and overwhelming this whole process has been, having that extra support during the actual interview could make a huge difference. I'll definitely plan to be on the call with dad if he's comfortable with that. The point about asking specifically about the "protective filing date" is really important too - I want to make sure we don't miss out on any potential back payments. It's reassuring to know the agent was patient and that it's okay to ask for breaks or clarification during the call. A 45-minute timeframe helps us know what to expect too. Your encouragement means so much - this community has been incredible in helping us feel prepared and supported during such a difficult time. Thank you for taking the time to share your experience and practical tips.

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I'm so sorry for your loss, Dominique. Having just helped my grandmother through this same process a few months ago, I wanted to share one thing that really streamlined everything for us - if you can get to your local Social Security office and pick up form SSA-10 (Application for Widow's or Widower's Benefits) beforehand, you can fill it out together with your dad before the phone interview. This way he won't be trying to remember dates and details while on the call when emotions might be running high. You can find it online too, but having it printed and filled out made our phone interview much shorter and less stressful. The agent was able to verify the information quickly rather than going through each question step by step. Also, even though others mentioned copies are fine, I'd still keep those originals accessible - in our case, they did request to see the original marriage certificate later in the process. You're doing such an incredible job supporting your dad through this. The preparedness you're showing will make all the difference.

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As someone who recently navigated this same frustrating situation, I can confirm that persistence absolutely pays off! I had 2023 earnings that should have increased my benefit but weren't included in my initial calculation. After reading through all these comments, I'm now armed with the exact terminology I need. A few additional tips from my experience: When you call, also ask them to explain WHY your 2023 earnings weren't included initially - was it a timing issue with when you applied versus when the earnings were posted, or did the AERO process genuinely miss you? This helps you understand if it was a system error versus normal processing delays. Also, if the first representative can't help, politely ask to be transferred to the "Technical Expert" unit that specializes in benefit computations. Don't just ask for a supervisor - ask specifically for someone who handles computation issues. I found they were much more knowledgeable about the AERO process and manual recalculations. Good luck - with $87,500 being your highest year, this recalculation could make a significant difference in your monthly payments!

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Thank you so much for sharing your experience! This is exactly what I needed to hear from someone who actually went through this process successfully. Asking WHY the 2023 earnings weren't included initially is such a smart approach - it'll help me understand if this was a genuine error or just bad timing. And requesting the "Technical Expert" unit specifically rather than just asking for a supervisor is a great tip. I had no idea there was a specialized unit for computation issues! With everyone's advice here, I feel much more prepared to tackle this tomorrow morning. Fingers crossed that $87,500 year will make a real difference in my monthly benefit. I'll update this thread once I get it resolved!

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I'm dealing with a very similar situation right now! Started collecting in August 2024 and my 2023 earnings ($92,000 - also my highest year) weren't included in my initial calculation. I called twice and got completely different explanations each time. The first rep told me it would automatically update "eventually" and the second one said I needed to wait for the next AERO cycle. After reading all these responses, I'm realizing I've been way too passive about this. I'm going to call tomorrow morning and use the specific language everyone mentioned - asking for a manual recalculation since my 2023 earnings are posted but weren't included in my computation years. One question though - has anyone had success getting this fixed through their local SSA office instead of the 1-800 number? I'm wondering if going in person might be more effective, especially if I bring my W-2 and benefit letter with me. Thanks to everyone who shared their experiences and advice here. This thread has been incredibly helpful in understanding that this isn't normal and I don't have to just accept waiting until next year!

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I've had mixed experiences with local SSA offices versus the phone line. The advantage of going in person is that you can bring all your documentation and sit down with someone who can pull up your entire record on the spot. However, not all local office staff are trained on the more complex computation issues - some are primarily there for basic services like replacement cards and initial applications. If you do go in person, I'd recommend calling ahead to schedule an appointment and specifically mention that you need help with a "benefit recalculation due to missing computation year earnings." That way they can hopefully schedule you with someone who has experience with these issues. The phone Technical Expert unit is really specialized for this stuff, but I know the wait times can be brutal. With your $92,000 year, you're definitely looking at a significant benefit increase, so it's absolutely worth pursuing aggressively. Don't let them brush you off with vague promises about "eventual" updates!

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I've been following this conversation as someone who's been on SSDI for 7 years and recently started selling my ceramics. The advice here is excellent, and I wanted to add one more resource that's been invaluable for me - the Red Book from SSA. It's their official guide to work incentives and you can download it for free from their website. It's pretty dense reading, but Chapter 2 covers all the SSDI work incentives in detail. One specific thing about your $8K sale - if you do decide to proceed, make sure you understand the difference between "countable income" and gross sales. As others mentioned, you can deduct legitimate business expenses, but you can also potentially deduct Impairment-Related Work Expenses (IRWE) if your disability requires special equipment or accommodations for your art practice. Things like ergonomic brushes, special lighting, modified seating, or even transportation to medical appointments related to your condition can potentially be deducted. Also, since you mentioned this sale could help your financial situation but you're worried about losing healthcare - remember that even if your SSDI cash benefits are suspended due to earnings, your Medicare coverage continues during the Extended Period of Eligibility (36 months after your Trial Work Period ends). This safety net might give you more flexibility than you realize. The community here is giving you great advice - definitely get that WIPA counseling before making any decisions. They can run actual numbers for your situation instead of general scenarios. Good luck with your gallery show!

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Thank you for mentioning the Red Book - I had no idea SSA published such a comprehensive guide to work incentives! I'm definitely going to download that and study Chapter 2. Having the official information straight from SSA will be really helpful when I talk to a WIPA counselor. Your point about Impairment-Related Work Expenses is fascinating - I hadn't considered that some of my art supplies and equipment might qualify as IRWE deductions. I do use special ergonomic brushes and have modified lighting in my studio due to my condition, plus I have regular medical appointments that sometimes require transportation costs. It sounds like these could potentially reduce my countable income significantly. The information about Medicare continuation during the Extended Period of Eligibility is incredibly reassuring! I was so worried about losing healthcare coverage that I was almost ready to avoid selling altogether. Knowing that Medicare would continue even if cash benefits were suspended gives me much more confidence to explore this opportunity. You're absolutely right about getting actual numbers from a WIPA counselor rather than relying on general scenarios. Everyone's situation is so unique, and the stakes are too high to make assumptions. I'm feeling much more prepared now to have that conversation thanks to all the specific questions and considerations that have come up in this thread. This community is amazing!

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I've been reading through this entire thread as someone who's also navigating SSDI and creative work, and I wanted to add something that might be helpful - the importance of timing your communication with SSA. If you do decide to proceed with the $8K sale, consider reporting it to SSA BEFORE you receive the payment rather than after. I learned this from my benefits counselor when I had a similar situation with freelance writing. By reporting expected income proactively, you give SSA a chance to review how it will be counted and potentially avoid any surprises or overpayment issues later. Also, one practical tip that saved me a lot of stress: when you call SSA or meet with representatives, always get their name and the date/time of your conversation. Write down exactly what they tell you about how your income will be handled. If there are ever discrepancies later, having specific details about who told you what can be incredibly valuable. The fact that your art is therapeutic adds another layer that's worth documenting with your healthcare providers. If your doctor can note in your medical records how art practice helps manage your condition, it strengthens the case that this isn't just "work" in the traditional sense - it's part of your treatment plan that happens to generate some income. This thread has been so educational - thank you to everyone who's shared their experiences. It really shows how complex these situations can be but also that there are legitimate paths forward with proper guidance!

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This is such valuable advice about timing and documentation! The idea of reporting expected income BEFORE receiving payment is brilliant - I never would have thought of that approach, but it makes so much sense to be proactive rather than reactive. Having SSA review how the income will be counted ahead of time could prevent so many potential complications down the road. Your tip about getting names and documenting conversations is really practical too. I've heard too many stories about people getting different answers from different SSA representatives, so having specific details about who said what could be crucial if there are ever disputes about how my income should be handled. The point about having my healthcare providers document the therapeutic value of my art practice is something I'm definitely going to pursue. My neurologist has mentioned several times how important my creative work is for managing my symptoms and mental health, but I've never asked them to formally document that connection. Having it in my medical records could really strengthen the case that this is treatment-related activity that happens to generate income rather than traditional employment. Thank you for emphasizing the educational value of this whole thread - I've learned more about SSDI work incentives and artist-specific considerations here than I ever could have figured out on my own. It's amazing how generous everyone has been with sharing their real experiences and practical tips. I feel so much more prepared to move forward thoughtfully now!

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