Social Security backpay confusion - only got one month after widow benefits approval
I filed for widow benefits in early September (I'm 65) and submitted all my marriage, divorce, and death certificates. Finally got a phone appointment with SSA on October 18th where they approved my application and told me what my monthly amount would be. My first payment arrived in December, but it only included benefits for November. Shouldn't I have received backpay for September and October too? The agent said I was approved during the call, so I'm confused why I only got one month's payment. Anyone experienced something similar or know if I should be getting more backpay? The difference is about $2,900 I was counting on for some medical bills.
19 comments

Avery Flores
In most cases, Social Security payments are paid the month AFTER the month they're due for. So your November payment would be received in December. The agent probably approved your benefits EFFECTIVE November, not retroactive to your application date. Did they specifically tell you that you'd get payments going back to September?
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Caden Nguyen
AuthorThey didn't specifically say anything about backpay now that I think of it. I just assumed since I applied in September that's when benefits would start. So are you saying the October 18th approval date means November is actually the first month I'm eligible?
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Zoe Gonzalez
the same thing happened with my husbands benefit!!! he applied in July and only got paid starting in September. when he called they said something about a "month of entitlement" rule where the first check is for the month after you apply. its so confusing!!
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Caden Nguyen
AuthorDid he end up getting any backpay at all? I'm just worried because I have these medical bills coming up and was really counting on that money.
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Ashley Adams
There's something called the "month of entitlement" that determines when benefits actually begin. For survivor benefits (which is what widow benefits are), you're typically entitled starting the month you apply, BUT Social Security doesn't pay benefits for the month of death if the person died after the first day of the month. Also important - Social Security benefits are paid in arrears, meaning you receive January's benefit in February, February's in March, etc. If you applied in early September, your first payment would normally be for September (paid in October). So something does seem off. I would call SSA and specifically ask: 1. What is your month of entitlement (when do your benefits officially start)? 2. Why weren't you paid for September and October if you applied in early September? It's possible there was a misunderstanding or an error in processing.
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Caden Nguyen
AuthorThank you for explaining this. My husband passed away last year, so it's not a recent death. I'll definitely call and ask those exact questions. What concerns me is that I've been trying to get through to someone for days now with no luck. The wait times are ridiculous and I keep getting disconnected.
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Alexis Robinson
My condolences on your loss. When I applied for survivors benefits last year, I had a similar issue! The first payment was delayed and didn't include what I thought it should. Turned out there was confusion about when my husband had passed (they had wrong date in system) which affected when my benefits started. Definitely double check all the dates they have on file!
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Caden Nguyen
AuthorThank you, and that's a good point. I'll make sure they have the correct date of my husband's passing. It's been a year and a half now, but this whole process still feels overwhelming sometimes.
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Aaron Lee
After dealing with the same frustrating wait times trying to resolve my benefit issues, I finally tried a service called Claimyr that got me through to a live SSA agent in under 10 minutes. Their system basically navigates the SSA phone tree for you and calls you back when they have an agent on the line. Saved me hours of frustration! I watched their demo at https://youtu.be/Z-BRbJw3puU before trying it. Definitely worth it for getting your backpay questions answered since it sounds like you might be owed money.
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Caden Nguyen
AuthorThanks for the suggestion! I've been trying for days with no luck. I'll check out that video - at this point I'm willing to try anything to get some answers about my backpay.
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Chloe Mitchell
THE SSA IS STEALING FROM WIDOWS!!! they did the EXACT same thing to me last year and when i FINALLY got someone on the phone they gave me some garbage about "processing delays" and "payment cycles" but i know they were just hoping i would give up!!! DEMAND to speak to a supervisor and tell them you know your rights!!!
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Michael Adams
Let's not jump to conclusions about stealing. The SSA has complicated rules and sometimes makes mistakes, but I doubt there's any conspiracy against widows. It's more likely a misunderstanding about eligibility dates or processing error.
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Ashley Adams
Just to add to my previous comment - there's also something called the "effective date" versus the "protective filing date" that could be affecting your payment. If you called SSA in early September but didn't complete your application until your October 18th appointment, they might have used October as your filing month instead of September (though they shouldn't if you clearly expressed intent to file in September). Also, if you were already collecting any other type of Social Security benefit, that could affect when your widow benefits begin. The rules get complicated with dual entitlement situations. Definitely call and get clarification on exactly what your official filing date is, what your month of entitlement is, and why you only received payment for November.
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Caden Nguyen
AuthorThis makes sense - I did call in early September first, then submitted documents, then had the October appointment. Maybe that's what happened. I'm not receiving any other benefits yet - I was waiting until my Full Retirement Age for my own retirement benefits. I'll definitely ask about the protective filing date when I call. Thank you!
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Zoe Gonzalez
did you sign up for direct deposit? sometimes they send the backpay as a separate deposit or even a paper check even if your regular benefits are direct deposit. check your informed delivery from usps if you have it to see if theres a check coming
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Caden Nguyen
AuthorYes, I did sign up for direct deposit. That's interesting about them sometimes sending backpay separately - I hadn't thought of that. I'll keep an eye on my mail too, just in case. Thanks for the suggestion!
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Avery Flores
After you call SSA and get this sorted out, I recommend creating a my Social Security account online at ssa.gov if you haven't already. You can see your payment history there, which makes it easier to track what you've received and when. The online account also shows your payment dates and amounts, and you can request benefit verification letters if needed for your medical billing.
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Caden Nguyen
AuthorI did create an account but I'm still learning how to use it. I'll definitely look for the payment history section - that would be helpful to see everything laid out clearly. Thanks for the tip!
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Diego Flores
I went through something very similar when I applied for widow benefits two years ago. The key thing to understand is that Social Security has what they call a "protective filing date" - this is when you first contacted them expressing intent to file, even if you didn't complete everything right away. If you called in early September, that should be your protective filing date, and your benefits should start from September (paid in October). The fact that you only received November's payment in December suggests they may have incorrectly used your October 18th appointment date as your filing date instead of your September contact. This is a common error that can cost you months of backpay. When you call (and I know the wait times are terrible), specifically ask them to confirm: - Your protective filing date - Your month of entitlement - Why September and October weren't included in your payment Don't let them brush you off - you have the right to those backpayments if you're entitled to them. Also ask them to send you a written explanation of their decision. If they won't fix it over the phone, you can file an appeal. The $2,900 is worth fighting for, especially with medical bills pending.
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