Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm new to this community and just discovered this incredibly helpful thread! I filed my Social Security retirement application about 3 weeks ago and have been getting increasingly anxious seeing nothing but "processing" status in my MySocialSecurity account. Reading through everyone's experiences here has been such a relief - I had no idea that 6-8 weeks was completely normal processing time, especially during this busy season. The detailed explanation from the retired SSA specialist about all the verification steps happening behind the scenes was particularly eye-opening. I thought "processing" just meant my application was sitting in some digital queue! I'm definitely going to stop checking my account multiple times per day and switch to the once-daily coffee routine that several people mentioned. And knowing that my benefits will be calculated from my filing date rather than approval date takes away so much of the financial stress I've been feeling. Thank you to everyone who shared their timelines and experiences - this community is such a valuable resource for navigating these government processes. It's comforting to know I'm not alone in this waiting game and that everything sounds perfectly normal so far!

0 coins

Welcome to the community! I'm also brand new here and currently in my first Social Security application process. I filed about 2.5 weeks ago and was definitely starting to panic seeing just "processing" with no changes. This thread has been such a lifesaver - I had absolutely no idea that 6-8 weeks was standard! Like you, I thought "processing" meant it was just sitting there doing nothing. The retired SSA specialist's breakdown of all those verification steps really opened my eyes to how much is actually happening behind the scenes. I'm also adopting that once-daily check routine - I've been refreshing obsessively and it's just making the anxiety worse! It's so reassuring to find other newcomers going through the exact same worries and learning that this waiting period is completely normal.

0 coins

I'm also new to this community and currently going through my first Social Security application experience! I filed my retirement application about 5 weeks ago and have been nervously checking my MySocialSecurity account every day watching it just say "processing" with no updates. This entire thread has been incredibly helpful and reassuring! I had no clue that 6-8 weeks was normal processing time - I was starting to worry something was wrong after just a few weeks. The explanation from the retired SSA specialist about all the verification steps happening during "processing" was especially enlightening. I thought my application was just sitting idle! Reading everyone's similar experiences and timelines has really calmed my nerves. It's clear that this waiting period anxiety is totally normal and that most people do get approved within that 6-8 week window. I'm definitely going to adopt the advice about checking my account just once daily instead of obsessively throughout the day. Thanks to everyone for sharing your real experiences and practical tips - this community is such a valuable resource for navigating these government processes! It's comforting to know so many of us are in the same boat and that everything usually works out fine in the end.

0 coins

Welcome to the community! I'm also completely new here and just filed my Social Security retirement application about 10 days ago. Reading through this entire thread has been such a relief - I was already starting to worry after just over a week of seeing "processing" status! It's incredible how much anxiety this waiting period can cause when you don't know what's normal. Like so many others have mentioned, I had no idea about all those verification steps happening behind the scenes, and I definitely thought "processing" meant nothing was happening. The retired SSA specialist's detailed explanation was a game-changer for understanding what's actually going on. I'm so grateful to have found this supportive community early in my process - it's saving me weeks of unnecessary stress! I'm definitely adopting that once-daily account check routine too. Thanks for sharing your experience and adding to this incredibly helpful thread!

0 coins

my payment just came thru today! check your accounts everyone

0 coins

Just checked - mine arrived too! What a relief. Thanks everyone for your help and sharing your experiences.

0 coins

This whole thread has me worried about my upcoming move abroad. Does anyone know if receiving payments on a US bank account and then transferring internationally is more reliable than direct international deposit? I'm on SSDI and absolutely cannot handle payment delays when I move.

0 coins

I can add some perspective as someone who's been receiving SSDI internationally for 4 years. I initially tried direct international deposit to my German bank, but after experiencing 2-3 delays per year, I switched to keeping a US account with Navy Federal and using their international ATMs. Haven't had a single issue since making that change. The peace of mind is worth the small ATM fees, especially when you're on a fixed disability income and can't afford delays.

0 coins

@Zainab Ismail I d'definitely recommend the US bank account approach based on what I m'reading here. As someone new to this community but planning my own international move soon, this thread has been incredibly eye-opening. The reliability issues with international direct deposits seem pretty consistent across multiple countries. Having that US account as a backup seems like essential peace of mind, especially for SSDI where you really can t'afford any payment interruptions.

0 coins

You should really consider the whole financial picture. In my case, when my wife went back to work, we lost her SS benefit BUT: 1. She got health insurance through her employer which saved us $580/month 2. She started contributing to a 401k again 3. Her take-home pay was way more than the SS benefit Just some things to think about beyond just the SS payment itself.

0 coins

That's excellent advice and a good reminder to look at the complete financial picture. The potential employer does offer health insurance and a retirement plan, which would be significant additional benefits beyond just the salary. Thank you!

0 coins

I went through something very similar when my husband started collecting early retirement. The key thing to understand is that Social Security has something called the "family maximum benefit" which caps the total amount your family can receive based on the primary worker's earnings record. In your case, it sounds like you're already at or very close to that maximum ($2,170 for you + $756 each for wife and two kids = $4,438 total). When your wife stops her benefit to return to work, that $756 doesn't get redistributed to your children - it essentially just disappears from your family's total SS income. However, don't let that discourage you! When my husband and I ran the numbers, her returning to work was still financially beneficial because: - Her salary exceeded what she was getting from SS - We got employer health benefits - She could start building her own SS credits again for higher future benefits I'd recommend calling SSA directly to confirm your exact family maximum and get official guidance. Every situation is a bit different based on your specific earnings history.

0 coins

This is really helpful, thank you! It sounds like you had a very similar situation to ours. I'm glad to hear that even though the SS benefit doesn't get redistributed, returning to work can still be the right financial move. We hadn't fully considered the long-term impact of her building up her own SS credits again - that's a great point. I think we'll definitely need to call SSA to get the official numbers for our specific case.

0 coins

Maya, I'm so incredibly sorry you're dealing with this bureaucratic nightmare on top of losing your husband. Seven months with no resolution after you've already paid back everything is absolutely unacceptable and frankly disgraceful on SSA's part. As someone new to this community, I've been reading through all the excellent advice you've received here, and it's clear you need to take immediate aggressive action. The fact that so many people have experienced similar delays shows this is a systemic problem with SSA's withdrawal processing system. Based on everything I've read, here's what I think you should do this week: 1) Go to your local SSA office in person with ALL your documentation and refuse to leave without speaking to a supervisor about an "urgent case review" - use the specific terminology people have shared about requesting a "Post-Entitlement Technical Expert" and asking for a "case status inquiry" done right there while you wait, 2) Request a "critical hardship flag" on your case due to the financial impact of this delay, and 3) If the local office doesn't produce immediate results, contact your Congressional representative's constituent services office for a congressional inquiry - the mandatory 30-day response time could be exactly what you need to break this logjam. You've been incredibly patient, but 7 months is beyond reasonable. Your file is likely stuck in some electronic queue or assigned to someone who's on leave with no backup coverage. Don't accept any more "it's still processing" responses - demand specific answers about WHERE your file is and WHAT needs to happen for immediate resolution. When this finally gets resolved, make sure you get every penny of retroactive survivor benefits you're entitled to. You shouldn't have had to wait a single day longer than necessary, let alone 7 months. Keep fighting - you deserve those benefits and the peace of mind that comes with them!

0 coins

Maya, I'm so sorry you're going through this nightmare! As someone who's new to dealing with SSA but has been reading through all these responses, I'm absolutely shocked that 7 months is even possible when you've already repaid everything they asked for. What really strikes me is how many experienced people here are saying this is NOT normal even by SSA's notoriously slow standards. The fact that your file is probably just sitting in some electronic queue or assigned to someone who's on extended leave is infuriating but unfortunately seems pretty common based on these stories. I think the multi-pronged approach everyone's recommending sounds perfect - hit them hard with an in-person visit using all that specific terminology people shared (Post-Entitlement Technical Expert, urgent case review, critical hardship flag), and if that doesn't work immediately, get your Congressional representative involved. The 30-day mandatory response time for congressional inquiries could be exactly the pressure needed to get your case unstuck. You've been way too patient already. After 7 months, you deserve immediate action and full retroactive benefits when this finally gets resolved. The system failed YOU - you did everything right. Don't let them brush you off with any more vague "processing" responses. You've got this!

0 coins

Emma, thank you so much for your support! As someone new to this situation, it really helps to hear that even newcomers can see how outrageous this 7-month delay is. You're absolutely right that I've been way too patient - I kept thinking maybe this was somehow normal, but everyone here has made it clear that it's not acceptable even by SSA's slow standards. I'm feeling much more confident now about taking aggressive action with all the specific terminology and strategies people have shared. The idea that my file is probably just sitting forgotten in some queue while I struggle financially is infuriating, but at least now I know exactly how to fight back. I'm going to my local office first thing tomorrow armed with all this knowledge, and if they don't give me immediate results, I'll be calling my Congressional representative the same day. Thank you for the encouragement - knowing that people like you are supporting me makes all the difference in finding the courage to demand what I deserve!

0 coins

I'm so grateful I found this thread! I've been putting off the 2FA setup for months after getting those confusing SSA emails. Like many others here, I was completely overwhelmed by their unclear instructions and worried about hidden costs. Reading through everyone's experiences has been incredibly reassuring. It's clear that Google Authenticator is the way to go - free, secure, and much simpler than SSA makes it sound. I especially appreciate all the practical tips like having good lighting for QR scanning, ensuring your phone is charged, and setting aside uninterrupted time for the setup. As someone who's not particularly tech-savvy, it's really encouraging to see people from all different backgrounds and age groups successfully complete this process. The fact that it only adds about 10 seconds to the daily login process makes the security benefit totally worth it. I'm planning to tackle my setup this weekend following all the great advice shared here. This community has turned what felt like an impossible government tech nightmare into something completely manageable. Thank you to everyone who took the time to share their real-world experiences!

0 coins

I completely relate to your experience! I was also overwhelmed by those SSA emails and kept putting it off because their instructions made it sound so complicated and expensive. This thread has been a lifesaver - it's amazing how much clearer everything becomes when real people explain it in plain English instead of government jargon. I'm in the same boat as you, planning to tackle this setup over the weekend. Reading everyone's success stories has given me so much confidence that this is actually doable. The practical tips about phone charging, lighting, and having uninterrupted time are exactly the kind of real-world advice that SSA's official instructions completely miss. It's really reassuring to know that once the initial setup is done, the daily impact is so minimal. I was worried this would make checking my benefits significantly more complicated, but 10 extra seconds for better security seems like a fair trade-off. Thanks for adding your voice to this supportive thread - it's encouraging to know others are working through the same challenges!

0 coins

I just went through this setup process myself after reading through all these helpful experiences! As someone who was initially terrified by SSA's confusing communications, I can confirm that Google Authenticator really is the way to go. A couple of additional tips that helped me: - Clear your browser cache before starting the SSA setup process - I had some weird glitches until I did this - If you wear bifocals, have them positioned correctly before attempting QR code scanning - I struggled for a few minutes until I adjusted them properly - The backup codes SSA provides are super important - I stored mine in a password manager, but you could also write them down and keep them with important documents The whole process took me about 12 minutes from downloading the app to completing my first successful login test. Now that it's done, I actually feel much more confident about the security of my SSA account. For anyone still hesitating - this thread contains all the real-world guidance you need to get through this successfully. SSA's official instructions are terrible, but the community knowledge shared here makes it completely manageable!

0 coins

Prev1...179180181182183...837Next