Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Sydney Torres

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my daughter got DAC 2 years ago but we never got any form? they just asked questions on phone then approved her. weird.

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Gianna Scott

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That's unusual but possible. If your daughter was receiving a very low SSI payment and had well-documented support from parents, sometimes they can make the determination based on the interview alone. The form is typically required when the support situation needs more verification or is close to the 50% threshold.

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Edwards Hugo

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btw one more thing - make sure your keeping your daughters Medicare vs Medicaid situation in mind. When my sis switched to DAC she lost her Medicaid after a few months!!! Had to apply for a Medicare Savings Program thru our state to help with the costs. SSA doest tell u about this part!!!!

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Oliver Becker

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i wish i waited til 67 cuz my check woulda been like $600 more each month... adds up over time ya know

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Amina Bah

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That's a really good point. I need to calculate the difference between taking it at 65 vs 67 in my case.

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Malik Jackson

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For the Mary Kay business, Social Security looks at your profit (revenue minus expenses) as reported on your Schedule C. This is considered self-employment income. For 2025, if you're receiving benefits before FRA, you'll be subject to the earnings limit (approximately $22,320 for the year). One important detail: Self-employment income counts when you receive it, not when you earn it. So if clients pay you in December 2025, that counts for 2025 even if the work was for January 2026. Regarding when to apply, the optimal time is 3 months before you want benefits to begin. You can specify a start date in your application, so you can apply before you retire and have benefits begin afterward.

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wait is that true about when u get paid vs when u do the work?? i didn't know that! i have a small woodworking business and sometimes people pay me months after i do the work

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Malik Jackson

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For self-employment income, the general rule is that income counts when received, not when earned. This is called the "cash basis" of accounting, which most small businesses use. If you're using accrual basis accounting (less common for small businesses), different rules apply. But for most side businesses like Mary Kay or woodworking, the income counts in the year you receive payment.

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Ahooker-Equator

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There's a lot of misinformation floating around here. The adjustment at FRA is NOT the same as getting the same benefit as waiting until FRA to file. It ONLY applies to completely withheld monthly benefits. Let me break it down with an example: 1. You file at 63 and your monthly benefit is $1,800 (reduced from $2,400 at FRA) 2. You work and earn enough that 4 months of benefits per year are completely withheld 3. By the time you reach FRA at 67, you've had 16 months of benefits withheld total 4. At FRA, SSA recalculates as if you filed 16 months later than you did (at 64 years and 4 months instead of 63) 5. Your new monthly benefit would be higher than $1,800 but still less than $2,400 The people who benefit most from this rule are those who have benefits completely withheld due to high earnings.

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Sienna Gomez

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This is really helpful - thanks for the detailed example. So it sounds like I'd still be better off financially either fully waiting until FRA (if I'm going to keep working at my current salary) or reducing my work hours to stay under the earnings limit if I claim at 63. This is such a complicated system!

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Toot-n-Mighty

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One more important point: the earnings test only applies to wages and self-employment income. If you have investment income, rental income, pension payments, or distributions from retirement accounts, those don't count toward the earnings limit. So some people strategically shift their income sources to stay under the limit.

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Lena Kowalski

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WHAT???? So I could take money from my 401k and that doesn't count against the limit? Why doesnt SSA make this clearer???? Would have changed my whole retirement plan!!!

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Zainab Ismail

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You've all been so helpful! Just to summarize what I've learned: 1) In my first year (2025), if I stop working in May, SSA will use a monthly earnings test for June-December 2) Even though my total 2025 earnings will be over the annual limit, I can still get my full $2,400 payment for each month after May as long as I earn under the monthly limit 3) I need to notify SSA when I retire and provide my estimated earnings 4) In 2026 and beyond, they'll switch to the annual earnings test Is that correct? One last question - if I do some consulting work after retiring that puts me over the monthly limit for just one month, do I lose benefits just for that month or for the whole year?

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Connor O'Neill

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Your summary is spot on. And to answer your question - if you exceed the monthly limit for just one month in your first year, you'd only lose benefits for that specific month, not the entire year. After your first year on benefits, they switch to the annual test, where only your total yearly earnings matter, not which specific months you earned the money.

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Amina Toure

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my friend said once they take your money away because you earned too much, you never get it back even when you reach full retirement age. is that true???

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Yara Nassar

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No, that's not true! I thought the same thing but when my husband reached his FRA last year, his benefit actually increased. The SSA rep explained they adjusted his payment to account for the months they withheld benefits due to earnings. It's not a penalty - it's more like they're recalculating your benefits as if you claimed later. Don't expect them to explain this clearly though - you have to specifically ask about it. The whole system feels designed to confuse people!

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JacksonHarris

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can she still have a friend go with her to the office on her behalf ? thats what i did for my brother he had a stroke and couldnt go to ss office so i took his id and they let me handle it

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Royal_GM_Mark

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This is partially correct, but there are specific requirements. To act on someone else's behalf at an SSA office, you need to be either: 1. A designated representative (with a signed SSA-1696 form) 2. An appointed representative payee 3. Someone with power of attorney (plus SSA's additional documentation) Simply taking someone's ID isn't officially sufficient, though some offices may be more lenient than others. The safest approach is to complete form SSA-1696 (Appointment of Representative) before visiting.

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Admin_Masters

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btw dont feel bad my dad fell for a simillar scam last year... these scammers are GOOD at what they do. they know exactly what to say to scare seniors. they stay on the phone so the person cant call family to check. and they create fake urgency so people dont think straight. its not your moms fault!!!

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Charlotte White

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Thank you for saying this. She's been so embarrassed and keeps apologizing. I'm trying to reassure her that these scammers are professionals and this happens to smart people all the time.

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I want to add some clarification about when and how to report earnings to SSA in your situation: 1. Initial report: When you start working, call and inform them of your employment start date and estimated earnings. 2. Monthly reporting is NOT required for most beneficiaries. However, given your variable income, you might want to report quarterly or whenever you have a significant change from your estimate. 3. Annual reporting: You'll receive a form (SSA-632) at the beginning of each year to report your previous year's earnings. 4. Once your mother's benefits terminate in October, your earnings will no longer matter for Social Security purposes until you decide to file for your own retirement benefits in the future. 5. Keep documentation of all your communications with SSA (dates, representative names, what was discussed). The earnings test can be confusing, but in your case, focusing on the monthly limit until October is the correct approach.

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Fatima Al-Farsi

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That form number is WRONG! The annual earnings report form is SSA-7070, not SSA-632. The 632 is for overpayment waiver requests - I know because I had to fill one out when they messed up MY earnings calculations! This is exactly the problem with SSA - even people who sound like they know what they're talking about get details wrong and then WE have to deal with the consequences!

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Miguel Diaz

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When my husband passed a few years ago, I had a similar situation with the earnings test. My main advice is to OVER-report rather than under-report. I called SSA at the beginning of the year, mid-year when my income changed, and then again near year-end. It was annoying but I never had an overpayment issue. Just make sure you're tracking everything. Also, don't forget that your children's benefits continue until they graduate high school (if they're still in school at 18) - you'll need to complete some additional paperwork for that extension.

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AstroExplorer

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Thank you for sharing your experience! That's a good point about school attendance - my older one will be 18 before graduating high school, so I'll need to look into that paperwork. And I'm definitely planning to over-report rather than risk dealing with overpayments later.

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Zainab Ibrahim

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Did anyone have issues with their COLA not showing up correctly in the MySocialSecurity portal? Mine showed the wrong amount last year and it took MONTHS to get it fixed...

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Miguel Castro

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yeah the online portal is often wrong... I just wait for the official letter in the mail that comes in December. That's always been right for me.

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Dmitry Petrov

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I want to thank everyone for the helpful responses! Based on what you've all shared, I'm going to apply for benefits to start in January 2025 so I can get the COLA increase right away. I'll make sure to submit my application a few months in advance as suggested. I'm also going to check out that Claimyr service for getting through to SSA - sounds much better than waiting on hold for hours. Really appreciate all the insights!

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Natasha Petrova

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Thank you all for your insights! Based on your suggestions, I've done some more calculations and we're sticking with our plan to have my husband wait until 2027 to file. I've set a reminder to check the IRMAA thresholds each year since they can change. I'm also going to talk with our financial advisor about structuring our retirement withdrawals to minimize MAGI during those years. Maybe we can use some Roth conversions we did years ago to help stay under the threshold. Quick question: Does anyone know if HSA withdrawals count toward IRMAA calculations? We have about $24,000 in an HSA we could use for medical expenses during the gap years.

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Good news - qualified HSA withdrawals used for medical expenses are tax-free and don't count toward your MAGI for IRMAA purposes! That's a great strategy to help bridge the gap while keeping your income below the thresholds. Just make sure you keep receipts for all qualified medical expenses.

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Emma Davis

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my friend said he got his IRMMA reduced after he retired by filing some special form with social security. forgot what its called but worth looking into

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LunarLegend

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That would be Form SSA-44, "Medicare Income-Related Monthly Adjustment Amount - Life-Changing Event." Retirement itself isn't considered a qualifying life-changing event, but the resulting reduction in income in subsequent years will eventually lower IRMAA without needing to file this form. The qualifying life events include: death of spouse, marriage, divorce, work reduction, work stoppage (losing your job, not voluntary retirement), loss of income from income-producing property, and loss or reduction of certain kinds of pension income.

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Gavin King

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for the death certificate problem, try calling the vital records office in NJ and explain your situation. sometimes they can make exceptions if you explain its for social security benefits. or you could ask one of his children to request it since they are definitely eligible to get copies

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Mohammed Khan

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Good luck with that! NJ vital records is WORSE than SSA if you can believe it! My cousin tried for MONTHS to get a copy of her mom's death certificate from them. They kept losing her application and cashing her checks without sending anything. She finally had to drive 3 hours to Trenton and wait in line for 5 hours to get it in person. Government bureaucracy at its finest! 🙄

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Daniel Rogers

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Update: I called SSA this morning and got disconnected twice after waiting over 45 minutes each time. On my third try I finally got through to someone who told me they CAN verify his death internally, but that I need to make an in-person appointment to discuss survivor benefits. The earliest appointment is in FEBRUARY 2025 - almost 3 months away! Unbelievable. She did confirm that neither my pension nor deferred comp count toward the earnings limit, so that's at least one question answered. Still trying to figure out if I should take my own benefit at 62 or wait and take ex-spouse survivor benefit...

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Aaliyah Reed

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February is ridiculous! Try the Claimyr service I mentioned - it got me connected to a representative who scheduled me for an appointment the following week. Well worth it to avoid the 3-month wait. About your benefits question - if your ex passed away, you can actually take REDUCED survivor benefits as early as age 60 while letting your own retirement benefit grow until 70. Or you could take your reduced retirement benefit at 62 and switch to full survivor benefits at your FRA. It depends on which benefit will ultimately be larger. This is definitely something to discuss with a Claims Specialist.

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AstroAlpha

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One more important point: When your brother starts receiving the higher benefit amount on your father's record, his benefit status will change from SSDI to Disabled Adult Child (DAC) benefits. This is important because DAC benefits have different rules than regular SSDI. For example, if your brother ever gets married, he could lose the DAC benefits unless he marries someone who is also receiving certain types of Social Security benefits. Also, make sure to bring your brother's birth certificate, your father's death certificate, and proof of your brother's disability to the SSA appointment.

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Chloe Davis

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Thank you for this additional information! I had no idea that getting married could affect his benefits. Fortunately, marriage isn't likely for my brother given his severe cognitive disabilities, but it's still important to understand all the rules. We'll make sure to bring all those documents to the appointment.

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UPDATE: I just spoke with my brother and he says you should also request the benefit verification letter from SSA once everything is processed. It took us another 2 months after approval to get all the payment amounts sorted out correctly. The letter will show exactly how much SSDI and SSI he qualifies for. If the math doesn't add up right (which happened to us), you'll have documentation to help get it fixed. Also, have your brother's current benefit verification letter with you when you go in so you can compare the old and new amounts.

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Chloe Davis

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Thank you so much for following up with this advice! I'll definitely request the benefit verification letter and bring his current one to the appointment. I really appreciate everyone's help here - I feel much more prepared to navigate this process now.

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