Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One thing I haven't seen mentioned yet - if you're planning to receive your benefits via direct deposit to your US bank account, make sure to notify your bank that you'll be receiving regular government payments from overseas. Some banks have been flagging these as suspicious activity and temporarily freezing accounts. I learned this the hard way when my first SS payment triggered a fraud alert! A quick call to your bank's international services department before your first payment arrives can save you a lot of headaches. Also, consider setting up online banking alerts so you can monitor the deposits even from Portugal.

0 coins

That's such an important point about notifying the bank! I've had fraud alerts triggered for much smaller international activities, so I can definitely see how regular SS payments could cause issues. I'll call my bank before I apply to let them know what to expect. The online banking alerts are a great suggestion too - it would be nice to get immediate confirmation when payments arrive rather than wondering if everything went through correctly. Thanks for sharing that hard-learned lesson!

0 coins

One more consideration - since you've been in Portugal for 11 years, you might want to check if you need to report your Social Security benefits on your Portuguese tax return once you start receiving them. Portugal has different tax treaties and rules for US Social Security income depending on your residency status there. Some expats get caught off guard by the tax implications in their country of residence, not just the US side. It might be worth consulting with a tax advisor who understands both US and Portuguese tax law before you start receiving benefits, especially if you have other income sources in Portugal. Better to know upfront than be surprised later!

0 coins

Great point about Portuguese tax implications! I honestly hadn't thought much about the Portugal side of things - I've been so focused on the US requirements. Since I've been here 11 years, I'm definitely considered a tax resident of Portugal. I should probably find a tax advisor who specializes in US-Portugal tax issues before I start receiving benefits. Do you happen to know if there are any online resources or expat communities in Portugal that might have recommendations for advisors who understand both systems? I'd hate to make a costly mistake on either side!

0 coins

As a retired federal employee who dealt with similar bureaucratic phone systems, I can add one more strategy that might help - try calling on federal holidays when the offices are technically closed. I know this sounds counterintuitive, but many government phone systems have skeleton crews or automated systems that route differently on these days, sometimes connecting you to regional offices instead of the main call center. Also, if you're dealing with a time-sensitive issue like an appeal deadline, make sure to document every call attempt (date, time, how long you waited, who you spoke with) - this creates a paper trail that can be crucial if you need to prove you made good faith efforts to contact them within required timeframes. The system is definitely broken, but persistence combined with strategic timing often pays off. Good luck with your appointment scheduling approach - that really does seem to be the most reliable method based on everyone's experiences here!

0 coins

That's such a clever strategy about calling on federal holidays! I never would have thought of that approach, but it makes perfect sense that the routing might work differently with skeleton crews. The documentation tip is especially important - I learned this the hard way when dealing with other government agencies where having detailed records of every attempt saved me during an appeal process. It's really valuable to get insights from someone who worked in the federal system and understands how these phone networks actually operate behind the scenes. I'm going to start keeping a call log immediately, even for the appointment scheduling attempts. Thanks for adding another strategic option to this amazing collection of community knowledge!

0 coins

This thread has become an incredible resource! I'm a newcomer dealing with my first SSA issue (trying to correct an error in my earnings record) and was feeling completely overwhelmed by the phone system. Reading through everyone's experiences and solutions has been both eye-opening and reassuring - it's clear I'm not alone in this frustration! I'm planning to start with the online appointment scheduler approach, being very specific about needing help with "earnings record correction" in the reason field. The tip about calling at 7 AM with all documentation ready is also going on my action plan. It's honestly both inspiring and depressing how much collective problem-solving this community has had to do just to access basic government services we've all paid into. But I'm grateful for everyone who took the time to share their hard-won strategies instead of just suffering in silence. I'll definitely report back with my results to add to this knowledge base - hopefully it helps the next person who finds themselves lost in the SSA maze!

0 coins

I'm new to this community and just went through this exact same experience! I received an unexpected $78 payment from SSA about two weeks before my first regular retirement check was scheduled to arrive. Like so many others here, I was completely confused and spent way too much time worrying it was some kind of mistake that would need to be repaid later. Reading through all these responses has been incredibly reassuring - it's clear that these mysterious partial payments are just SSA's standard (but very poorly communicated) way of handling the transition to retirement benefits. What really bothers me is how routine this seems to be, yet there's absolutely no explanation provided with the payment or in any of their materials. I actually created my MySocialSecurity account specifically to try to figure out what this payment was, but like others mentioned, it just showed up as a generic "Social Security benefit" with no additional details. This thread has been more informative than hours of searching SSA's website or waiting on hold! Thank you to everyone who shared their experiences - it's such a relief to know this is completely normal and we don't need to worry about unexpected repayment demands later.

0 coins

Welcome to the community, Luca! Your experience with the $78 payment is so similar to what many of us newcomers have gone through - it's really validating to see how consistent this pattern is across different people's experiences. I'm also relatively new here and was amazed at how much more useful this single thread has been compared to all the official SSA resources combined! Like you, I also tried using MySocialSecurity to get answers but found the generic descriptions completely unhelpful. It's honestly shocking that SSA has this systematic process for partial payments but provides zero explanation about what they are or why they're sent. Reading everyone's stories here has been such a relief - knowing that these mystery deposits are completely normal and legitimate really takes the stress out of the whole experience. Thanks for sharing your story and adding to this incredibly helpful discussion!

0 coins

I'm new to this community but wanted to share my recent experience that sounds exactly like yours! I just started my Social Security retirement benefits two months ago and received an unexpected $72 payment about a week before my first regular check arrived. Like you, I was completely baffled and worried it might be some kind of error that SSA would eventually want back. After reading through all these incredibly helpful responses, it's so clear that these mystery payments are just SSA's standard way of handling partial month benefits - they just do an absolutely terrible job of explaining it to people! What really gets me is how many of us newcomers have gone through this exact same confusion and stress, yet SSA apparently makes no effort to provide any explanation with these deposits. I ended up spending hours on their website trying to figure out what it was, with no luck. This community discussion has been infinitely more helpful than any official resource I could find. Thank you for posting this question and to everyone who shared their experiences - it's such a relief to know this is completely normal and that we can keep the money without worry about future repayment demands!

0 coins

As a newcomer to this community, I'm amazed by how comprehensive and helpful this entire discussion has been! I'm about 6 months away from applying for Social Security benefits, and reading through everyone's real-world experiences has been incredibly valuable preparation. What really strikes me is how many "hidden" aspects there are to the deduction system that aren't well explained upfront. The tips about requesting specific documents like the Master Beneficiary Record, knowing to look for the "Payment Details" section in MySocialSecurity, and understanding things like IRMAA and cross-program recovery are all things I never would have known to ask about. I'm particularly grateful for the practical strategies shared here - the Claimyr service for getting through to SSA, calling right at 8 AM Eastern, and creating your MySocialSecurity account before benefits begin rather than after. These are the kinds of insider tips that can save so much frustration later. One thing I'm planning to do based on this thread is start keeping a file now with all my tax returns, pension information, and any Medicare documentation so I'll be prepared when questions come up. The proactive approach seems to be key to navigating this system successfully. Thank you to everyone who shared their experiences so openly - this is exactly the kind of peer support that makes these government benefit systems more manageable!

0 coins

Welcome to the community @Giovanni Colombo! Your proactive approach of starting a file with all your documentation now is really smart - I wish I had thought to do that before I started receiving benefits. You're absolutely right about the "hidden" aspects of the system. It's almost like you need a roadmap just to know what questions to ask! One additional tip I'd add based on my recent experience: when you do apply, consider asking the SSA representative to walk you through all the optional elections during that initial call (like tax withholding percentages, Medicare enrollment timing, etc.) and take detailed notes. I made some choices during my application that I completely forgot about, and then was surprised months later when I saw the deductions. Also, since you mentioned keeping Medicare documentation, make sure to save any communications about Medicare Part D enrollment deadlines. The penalties for late enrollment can be permanent and would show up as higher deductions from your SS payments for life. This thread really has been like a masterclass in Social Security navigation - I'm bookmarking it for future reference too!

0 coins

As a newcomer to this community, I want to thank everyone for this incredibly thorough and educational discussion! I'm currently about two years away from being eligible for Social Security, but reading through all these experiences has given me such valuable insight into what to expect. The level of detail and practical advice shared here is remarkable - from the technical tips like requesting the Master Beneficiary Record and knowing about the "Payment Details" section in MySocialSecurity, to the strategic advice about calling at 8 AM and using services like Claimyr to actually reach someone at SSA. What really resonates with me is how many of you have emphasized the importance of being proactive and knowing the right questions to ask. It's clear that the system doesn't make it easy to get comprehensive information upfront, and you really need to dig deeper and advocate for yourself to understand all the deductions and calculations. I'm definitely going to start preparing now by organizing my tax records and pension information, and I'll be sure to create my MySocialSecurity account well before I apply. The tip about taking detailed notes during the application process about any elections you make (like tax withholding) is also something I'll remember. This thread should honestly be required reading for anyone approaching Social Security eligibility - thank you all for sharing your hard-won knowledge so generously!

0 coins

I just went through this exact process a few months ago! You're right to be concerned about tracking - the SSA really needs to modernize their systems. I submitted my SSA-131 for some consulting fees that were paid after I retired, and like everyone else has mentioned, there's absolutely no way to track it online. What I did was create a simple spreadsheet tracking when I mailed it, when the return receipt came back, and then set myself a calendar reminder to call 4 weeks later. When I finally got through to someone at SSA, they confirmed they had received and processed it, but said it would only show up as "applied to my record" - no separate notification or online status update. One tip that helped me: when you do call to follow up, have your SSA number ready and ask them to check if any "special payment exclusions" have been noted on your earnings record. That's apparently the internal term they use. The whole process took about 6 weeks from mailing to being fully processed in their system. Hang in there - the bureaucracy is frustrating but the form does work when filed correctly!

0 coins

This is incredibly helpful - thank you for the detailed timeline and especially that tip about asking for "special payment exclusions" when calling! I never would have known to use that specific terminology. Creating a spreadsheet to track everything is brilliant too. It's reassuring to hear that even though the process is opaque, it does actually work in the end. I'm definitely going to set up a similar tracking system and calendar reminder. Six weeks seems like a reasonable timeframe to expect, even if it feels long when you're worried about potential benefit issues. Really appreciate you sharing the practical steps that worked for you!

0 coins

As someone who recently went through the SSA-131 process myself, I completely understand your frustration with the lack of online tracking! I submitted mine about 2 months ago for some final contract payments after early retirement at 62. Here's what I learned: the MySocialSecurity portal is pretty limited when it comes to form processing status - it really only shows benefit payments, statements, and basic account info. Your SSA-131 won't appear anywhere in your messages or account status, which is honestly terrible design for 2025. However, I did find a workaround that gave me some peace of mind. About 3 weeks after mailing (with certified mail like you did), I called the SSA customer service line early in the morning around 8 AM when wait times are shorter. I had to be persistent, but when I finally got through, the representative was able to confirm they had received my form and it was "pending processing." She couldn't give me a timeline, but at least I knew it wasn't lost in the mail. The good news is that even though you won't get confirmation, the form does work - my benefits continued without any reduction despite those final payments showing up on my W-2. Keep that return receipt safe and maybe set a reminder to call in 2-3 weeks if you're still worried. The system is frustrating but it does function eventually!

0 coins

Thank you so much for sharing your experience and that great tip about calling early in the morning! I hadn't thought about timing the call strategically to avoid long wait times. It's really reassuring to hear that your benefits continued without reduction - that's exactly what I'm hoping for with my commission situation. I think I'll follow your approach and call in a couple weeks if I'm still feeling anxious about it. The "pending processing" status you got isn't much, but it's still better than wondering if they ever received it at all. Really appreciate you taking the time to share such detailed and practical advice!

0 coins

Prev1...141142143144145...837Next