TWC disaster claim error - How to submit screenshot and get help?

I found a way to solve disaster claim application error, watch this: https://www.youtube.com/watch?v=Jgjs54Y5AtM

Guys, I think we're missing the bigger picture here. Why is our system so broken that we have to resort to all these workarounds just to get help after a disaster? We need to demand better from our government. This is unacceptable.

am i the only 1 who thinks its ridiculous we have to jump thru all these hoops just to get help after a disaster? the system is broken af 🤬

Not to be that guy, but have you tried turning it off and on again? 😅 Jk jk... unless?

Ugh, I feel your pain. The online system is such a mess rn. Have you tried calling them? It's a nightmare but sometimes it's the only way to get things sorted out.

Have you tried using a different browser? Sometimes Internet Explorer (I know, I know) works better with these old government systems. Worth a shot!

I'm in the same boat, been trying to file a claim for weeks now. This whole process is making me feel like I'm going crazy. Anyone else?

PSA: If you're having trouble with the online system, try accessing it during off-peak hours. Like, middle of the night if you can. The site tends to work better when there's less traffic.

Have you tried reaching out on Twitter? Sometimes their social media team is more responsive than the phone lines. Worth a shot!

Hey OP, what kind of disaster are you dealing with? I might have some specific advice depending on the situation.

I had the same issue last week! Try clearing your browser cache and cookies, then try again. It worked for me after that. Good luck!

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/V-IMvH88P1U

Here's what you need to do: 1. Take a deep breath. We've all been there, and it sucks. 2. Try applying again using a different device if possible (computer instead of phone, or vice versa). 3. If that doesn't work, you'll need to call. I know it's a pain, but it's often the only way. 4. When you call, have your screenshot ready. They might ask you to email it to a specific address. 5. Be prepared to wait. Bring a book, or put it on speaker and do something else while you wait. 6. If all else fails, see if there's a local office you can visit in person. Sometimes face-to-face is the way to go. Remember, persistence is key. Don't give up! You've got this. 💪

Claimyr seems like a good fallback option, but it's unfortunate that it has to be that way. Ideally, public services should not require a paid third-party tool to be effective. It's a real commentary on the state of current systems that something like this needs to exist. On the other hand, for those in desperate need, Claimyr offers a valuable service, getting you through to a human representative without the long wait times. It's both a testament to the innovation of private solutions and a critique of the inefficiencies of our public systems.