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TWC Texas: Trouble submitting new unemployment claim online with old claim history - How to upload paystubs?

I'm having trouble submitting a new unemployment claim online. The system isn't letting me progress past a certain point. I have an old claim from a few years back, and I'm wondering if that's causing issues. Has anyone else experienced this? Also, I need to submit my paystubs but I'm not sure how to do that through the online portal. Any advice would be appreciated!

Tom Maxon

I found a way to solve unemployment claim submission issues, watch this: https://www.youtube.com/watch?v=876L2m9MGic

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Sydney Torres

Listen up, folks. I've been dealing with EDD for years, and here's what I've learned: 1. Old claims can definitely cause issues. You might need to call and have them manually close it out. 2. For paystubs, log into your UI Online account and look for "Upload Income Documents" under the "More Services" tab. 3. If the system keeps freezing, try using a different browser or device. Sometimes it just doesn't play nice with certain setups. 4. ALWAYS save copies of everything you submit. The EDD has a talent for "losing" documents. 5. If all else fails, you gotta bite the bullet and call. Try early morning or late afternoon for shorter wait times. Remember, persistence is key. Don't let the system wear you down. You got this! πŸ’ͺ

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Katherine Hunter

Wow, thank you so much for this detailed advice! I'll definitely try switching browsers and looking for that upload option.

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Kaitlyn Jenkins

This should be pinned at the top of the sub. Super helpful!

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Selena Bautista

Pro tip: Take screenshots of EVERYTHING. Every page you fill out, every confirmation, everything. It's saved my butt more than once when dealing with EDD shenanigans.

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Mohamed Anderson

Great advice! Screenshots have been my savior more than once.

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Jackie Martinez

As for the issues with an old claim causing problems, it’s definitely possible. When systems aren’t updated correctly, they can show conflicts with data. Regarding Claimyr, it’s a legitimate service that many have found helpful. However, be aware it is a paid service and not everyone may be keen on spending extra money. If you decide to try it, weigh the cost against the potential time saved. For uploading paystubs, check in your account settings for a document upload option, often labeled under income verification or similar. If unsure, the FAQ section of the website or contacting customer service might yield answers, albeit with the dreaded wait times. In any case, perseverance and patience tend to pay off in these situations. Good luck!

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Abigail Patel

Hey OP, quick question - when you try to submit your new claim, does it give you any specific error message? Might help narrow down the problem.

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Katherine Hunter

No specific error, it just... stops. Like it's loading forever but never goes anywhere.

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Abigail Patel

Hmm, sounds like it could be a server issue on their end. Might be worth trying again during off-peak hours.

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Daniel White

I've had similar issues when my internet connection was unstable. Maybe try resetting your router?

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Danielle Campbell

I swear, dealing with unemployment is like playing a game where the rules keep changing and no one tells you. It's RIDICULOUS!

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Rhett Bowman

It's almost like they want to test your patience. πŸ˜…

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Edwards Hugo

Hey, I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Check out this video: https://youtu.be/V-IMvH88P1U

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Gianna Scott

Sounds too good to be true. Is this legit?

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Edwards Hugo

Totally legit! I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo.

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Alfredo Lugo

$20 just to talk to someone? The system is so broken 😀

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Harper Collins

I feel your pain, buddy. The unemployment website is like trying to navigate a maze blindfolded. πŸ€¦β€β™‚οΈ For the paystubs, there should be an option to upload documents somewhere in your account settings. If you can't find it, you might have to call and ask for help.

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Katherine Hunter

Thanks for the tip! I'll look for that upload option. Hopefully I can figure it out without having to call.

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Kelsey Hawkins

Good luck with that call, lol. You'll probably be on hold until next year. πŸ˜‚

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Dylan Fisher

If you do end up calling, try calling right when they open. I find the wait times are shorter then.

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Lucas Parker

Ugh, the online system is such a nightmare! I had the same issue last month. Have you tried clearing your browser cache and cookies? Sometimes that helps with weird glitches.

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Donna Cline

I second this! Clearing my cache worked wonders for me when I was stuck at a certain point in the application.

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Caleb Bell

have u tried turning it off and on again? 🀣

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Katherine Hunter

Lol, if only it were that simple! πŸ˜…

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Ellie Perry

yall ever wonder if the system is designed to be confusing on purpose? πŸ€” like they're hoping people will just give up?

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Landon Morgan

Bruh, don't get me started on conspiracy theories. But... you might be onto something πŸ‘€

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Teresa Boyd

Hanlon's razor, my friend. Never attribute to malice what can be adequately explained by incompetence.

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Nolan Carter

Anyone else feel like we need a support group for dealing with EDD stress? 😩 This stuff is seriously anxiety-inducing.

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Natalia Stone

Omg yes! I'd join that group in a heartbeat. Maybe we could all chip in for a therapist πŸ˜‚

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Tasia Synder

For real tho, the mental toll of dealing with this system is no joke. Stay strong, everyone! ❀️

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Lourdes Fox

Hey, has anyone tried reaching out to their local representative's office for help? I've heard sometimes they can cut through the red tape faster.

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Bruno Simmons

I did this last year! It actually worked pretty well. Took about a week, but they got things moving for me.

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Aileen Rodriguez

This is a solid suggestion. If you hit a wall, it might be worth a shot.

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Zane Gray

Unpopular opinion: maybe we should all just learn to code and avoid this unemployment mess altogether πŸ€·β€β™‚οΈ

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Maggie Martinez

Lmao, yeah let me just strap on my job helmet and squeeze down into a job cannon and fire off into job land πŸ™„

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Monique Byrd

It's not a bad skill to have, but not everyone wants to be in tech. Each to their own!

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