Submitting backdated TWC work search logs - need urgent help!

Yes, you can still submit your work search logs retroactively! Don't panic. Go to the 'Payment Request' section and look for the option to 'View Payment Request History' - from there you should be able to see your past requests and add the missing work search information. Just make sure you have your 3 required work search activities documented with employer names, contact methods, and dates. If the system won't let you edit it, then you'll need to call TWC, but try the online method first.

Ugh the TWC system is such a MESS with these work search logs! I had this exact problem last month and had to spend THREE DAYS trying to get through to someone. The online system wouldn't let me backdate anything and kept giving me error messages. When I finally got through, the rep just added notes to my account but said I might still get an 'audit' later. It's ridiculous how they make everything so complicated!!!

Based on my experience helping people with this issue, here's what you need to know: 1. TWC's system generally allows for backdated work search logs up to 14 days after the payment request period 2. After that window, you usually need to contact them directly 3. Document everything you did for work search BEFORE calling - have dates, company names, application methods, and contact info ready 4. Be prepared to explain why you missed submitting it (honest mistake is fine) In most cases, they'll make a note in your file and allow the payment to process if your explanation is reasonable. Just be honest about the situation.

I actually just went through this last week! I forgot to log my job search activities for 2 weeks because I was sick. I tried everything on the website but couldn't figure out how to add them after the fact. Finally I called and after explaining my situation, they just took my information over the phone and updated my account. The rep was actually really nice about it, just make sure you have your work search details ready when you call!

No, they didn't verify on the spot, but the lady did mention they do random audits where they might contact employers later. She just took down all my information - where I applied, dates, contact info, etc. She said as long as I was honest about my work search activities I shouldn't worry.

I had to deal with this exact situation a couple months ago. Trying to call TWC was a nightmare - busy signals for DAYS! I finally used this service called Claimyr (claimyr.com) that got me through to a TWC agent in about 20 minutes instead of spending days redialing. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh The TWC agent was able to take my work search information over the phone and update my account. Just make sure you have documentation of your work search activities (dates, companies, how you applied, etc.) ready when you call. They were actually pretty understanding about the mistake.

They just took my word for it over the phone but said they might audit me in the future. The rep said to keep any proof of applications (emails, confirmation screenshots, etc.) for at least 3 months in case they audit. But they updated my account right away after taking down the information.

To clear up some confusion here - the TWC policy on work search logs is that you must maintain your own records of all work search activities for at least one year after applying. The system allows you to submit for the current payment request period, but retroactive submissions have to be handled by staff. During the payment request process, you're actually just certifying that you completed the required activities (3 per week for most counties in Texas). The actual log details aren't entered into the system unless you're selected for an audit. So if you missed certifying that you completed them, you need to call. If you certified but didn't keep your own records, start documenting everything now in case you're audited later.

anyone know if networking events count as work search activities? i went to 2 last month but wasnt sure if i could count them

Update: I checked my payment request history and I DID mark that I completed my work search activities for that period. I was confused because I couldn't find where to enter the actual details. Based on what you all are saying, it sounds like I might be okay since I certified I did them (which I did), even though I didn't record the details at the time. I'm going to start keeping better records now in case I get audited. Thank you all for the help and clarification!