TWC payment request timing mistake - skipped a week by accident - can I fix this?
So I completely screwed up my TWC payment request schedule. I was supposed to request payment LAST Sunday but forgot because of a family emergency, and then suddenly realized yesterday (Sunday) that I missed my filing window. I'm freaking out because I still have several weeks of benefits remaining and really need this money while I'm job hunting. Has anyone messed up their request timing before? Can I still request payment this Thursday or am I just out of luck for those weeks? The TWC website isn't clear on what happens with missed payment requests. Getting really worried since rent is due soon.
16 comments
Emma Wilson
dont panic yet! I did this last month lol. you can still request payment for those weeks, but you gotta call TWC and explain what happened. they might make u fill out a form about why u missed the request date
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Javier Torres
•Thanks for responding! Did you have to wait a long time to talk to someone? Every time I've called TWC I can never get through...
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QuantumLeap
This happens more often than you think. According to TWC rules, you have 14 days from your designated filing day to request payment before those weeks are potentially lost. So if your regular filing day was last Sunday, you technically have until this coming Saturday to request payment for those weeks. I recommend calling them ASAP to explain the situation. Be prepared to provide a reason for missing your filing date - they'll need to document it in your file. Make sure to mention your family emergency as that's a valid reason.
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Javier Torres
•That's a huge relief! I didn't realize there was a 14-day window. I'll definitely call first thing tomorrow morning. Thank you so much for the clear information!
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Malik Johnson
YOU DEFINITELY NEED TO CALL THEM!!!!! I missed my payment request date last year and waited too long to tell them and LOST TWO WHOLE WEEKS of benefits!!! Don't wait!!! The TWC system is TERRIBLE about this stuff and they don't give you any warnings or reminders. I spent weeks trying to get those payments back and it never happened.
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Emma Wilson
•ya thats why i said call them asap!! happened to my cousin too and he never got that money
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Isabella Santos
I had this exact problem back in February. Getting through to TWC on the phone was impossible - kept getting busy signals for days! I finally used Claimyr (claimyr.com) and got connected to a real TWC agent in about 20 minutes. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh. The agent was able to reset my payment request schedule and I didn't lose my benefits. Just explain your family emergency situation clearly and they'll usually work with you.
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Javier Torres
•Thank you for the tip! I've never heard of this service before. I'll check it out because I've wasted hours in the past trying to get through to TWC.
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Ravi Sharma
this is kinda related but kinda not but when i first got unemployment last year i totally messed up my work search activities and thought i only needed to do 1 per week instead of 3 and almost lost my benefits too lol but i called them and they let me fix it as long as i could prove i actually did the activities
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Freya Larsen
•This is very different from the original post. Work search requirements are separate from payment request timing. The poster needs to focus on contacting TWC about their missed payment request window, not work search activities.
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Omar Hassan
Just wondering did u figure this out? I might have the same problem next month cuz I'm going out of town during my request date :
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Javier Torres
•I just got off the phone with TWC! Used that Claimyr service someone mentioned above and it actually worked. The agent told me since it's still within 14 days of my original filing date, they reactivated those weeks and I was able to request payment right over the phone. So relieved! For your situation, they said you can actually request payment early if you know you'll be out of town - just call before you leave.
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Freya Larsen
Just to clarify for everyone: TWC's official policy is that you have 14 days from your designated filing date to request payment. After that, those weeks become ineligible for payment unless you have good cause (which requires additional paperwork and approval). If you know you'll miss your filing date, you can either: 1. File early by calling TWC directly 2. File within the 14-day window after your regular date 3. Request an exception for good cause if outside the 14-day window It's always best to contact TWC directly rather than missing a payment request entirely. Missing consecutive payment requests can sometimes result in your claim being deactivated.
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Malik Johnson
•WHERE does it say this 14-day thing on the TWC website??? I looked EVERYWHERE when this happened to me and couldn't find ANY clear information!! The system is designed to CONFUSE people!!
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Freya Larsen
The 14-day filing window information is in the TWC Claimant Handbook, section 4.2 "Requesting Benefit Payments" (page 27 in the current version). You can find the handbook on the TWC website under Resources > Publications > Unemployment Insurance. It states: "If you miss your filing day, you may call on any business day during the following two weeks." After that period, you need to contact TWC directly to determine if those weeks can still be paid.
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Malik Johnson
•Thanks. Still ridiculous they make this so hard to find. Should be right on the main dashboard when you log in!!!
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