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Lara Woods

Do you get unemployment if youre fired from a Texas TWC claim?

Got let go from my warehouse job last week and honestly still processing it. My supervisor called me in and said they were terminating me for 'performance issues' - basically they claimed I wasn't hitting my pick rate targets consistently. I'd been there almost two years and never had a formal write-up, just some verbal conversations here and there. Applied for unemployment through UBS the next day since I figured I had nothing to lose by trying. Now I'm sitting here staring at my claim status wondering if I even have a shot at benefits or if the whole thing is going to get denied because they technically fired me. I know quitting usually means you can't get benefits but firing feels like it should be different? Has anyone actually been through this where they got terminated for performance stuff and either got approved or denied? I need to know what I'm realistically looking at here.

Being fired doesn't automatically disqualify you - that's the part a lot of people don't realize. The question TWC is really asking is whether what happened counts as misconduct. Things like breaking company policy, breaking the law, or just flat-out refusing to do your job when you're capable of doing it - those are the kinds of things that can get a claim denied. Missing a productivity target because you weren't fast enough is a lot grayer than, say, stealing from the register or showing up drunk. Your situation sounds like it could go either way, so the determination letter is really what's going to tell you where you stand.

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That's actually reassuring to hear. I was assuming fired automatically meant denied, which is apparently not how it works. Did TWC ask you a lot of questions about why you got fired when you applied?

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yeah they asked me stuff when i was let go last year. just be honest about what happened, that's the main thing

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The determination letter is key - TWC mails a separate letter for each issue on your claim. If your job separation is the only open issue, that one letter is what matters. Read every word of it when it arrives.

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My cousin went through something similar about six months ago - got fired from a logistics company for not meeting quotas. TWC approved her claim after reviewing everything. She was nervous the whole time waiting but the determination came back in her favor. The main thing she said was that she just answered every question honestly during the process and didn't try to spin anything.

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How long did it take her to get the determination after she applied? I'm trying to figure out my timeline for bills and stuff.

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timing varies so much, it's hard to give a straight answer. generally figure four weeks from when you apply before you see a decision but sometimes longer if there's back and forth between TWC and the employer

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the employer gets like two weeks to respond to TWC's notice before they even start deciding anything, so the clock starts ticking from there

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Used Claimyr to get through to a live TWC agent last month when I had a question about my own separation - I was laid off but my former company tried to categorize it funny and I needed someone to explain how it was being coded on my claim. The agent walked me through exactly what was in the file. It's at claimyr.com and there's a demo video at https://youtu.be/V-IMvH88P1U if you want to see how it works - basically it handles the hold time and connects you when an agent picks up. Way better than the endless busy signals.

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How specific can they get on those calls? Like would they be able to tell me if my employer already responded to their notice?

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The agent I talked to pulled up my whole file and answered everything I asked - so yes, they can definitely tell you if the employer has responded and what's in the system about your claim.

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gonna try this for my own situation, been trying to reach them about an overpayment notice for three weeks

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Keep filing your payment requests while this is all sorting out. A lot of people stop requesting because they think there's no point while adjudication is happening but that's the wrong move - TWC only pays for weeks you actually requested, no exceptions. You can request starting about one to two weeks after you applied, and your paperwork should have your first request date on it.

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Wait, so I should be doing payment requests even before they decide if I'm eligible? I didn't know that.

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Exactly - you request on schedule no matter what. If they approve your claim later, you'll only get paid for weeks you requested. Miss the window and those weeks are just gone.

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this is the most important thing in this whole thread honestly. i learned this the hard way and lost like three weeks of benefits

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Are you registered on WorkInTexas.com yet? That's not optional - you have to be registered there and doing your required work search activities every week even while you're waiting for a decision. The number of activities per week depends on your county. TWC mails you a letter with your specific number, and that letter is what you go by.

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I did register there when I applied. I didn't realize I had to do work search activities while still waiting though. What counts as an activity?

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Applying for a job counts, so does things like attending a job fair or submitting a resume to an employer. Keep a log of everything with dates and employer names because TWC can ask to see it at any time.

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don't skip the log even if it feels like extra work. got audited on mine once and had to scramble to piece it all together

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The employer responding to TWC's notice is actually a big deal in these situations. They have 14 days to respond, and whatever they tell TWC becomes part of the file. If they just say 'performance issues' without documenting specific misconduct, that's very different from them submitting a whole paper trail of warnings and policy violations. You said you never had formal write-ups - that matters.

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I genuinely never got anything in writing. Just a few conversations with my supervisor saying I needed to improve. Would TWC see that as important?

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TWC is going to look at what both you and the employer say. No documentation on their end is not nothing - it's part of the picture. I'm not saying it guarantees anything but it's worth mentioning accurately when TWC contacts you.

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this is why i always kept copies of everything from my job, emails and stuff. never thought id need it until i did

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my brother got fired for 'not being a good fit' and TWC approved him no problem. they tried to say it was performance but had nothing to back it up. he got his first payment about four weeks after applying like clockwork

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That's genuinely good to hear. Were there any delays or did it go pretty smooth for him?

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Pretty smooth once the determination came. The waiting is the worst part but once it was approved the payments came through fast.

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Something to know about the weekly benefit amount - it's calculated from your highest earning quarter during your base period divided by 25. The base period is basically the first four of the last five completed calendar quarters before your claim started. So if your warehouse job paid decent, your weekly amount could be meaningful. The cap is $619 a week right now for new claims.

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How do I even figure out what my base period quarters were? I've been at this job two years so I'm guessing most of my wages count.

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For a claim filed this quarter, your base period would run from roughly July 2025 through June 2026. Two years at the same job means your wages there are almost certainly the main input into your calculation.

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the payment calculator on twc.texas.gov gave me a rough estimate when i was trying to figure out what i'd get. not exact but close enough to plan around

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What actually worries me reading this is that the employer might try to call it misconduct to protect their unemployment tax rate. When a former employer gets charged for a claim it can raise their taxes so some of them push back harder than you'd expect. Not saying that's definitely what will happen but just go in with eyes open.

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I hadn't even thought about that angle. So they have a financial reason to try to get my claim denied?

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Benefits paid out get charged to your former employer's account generally, which affects what they pay. So yeah, some employers contest claims more aggressively than others. Just another reason to keep your account of events clear and accurate.

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had an employer flat out lie to TWC about why i was let go. it's infuriating but that's what the appeal process is for if the determination goes wrong

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If your claim gets denied you have 14 calendar days from the date printed at the top of the determination letter to file an appeal in writing. You can do it right through UBS. The appeal goes to what's called the Appeal Tribunal - it's a phone hearing with one hearing officer who goes through the evidence. Keep requesting payment the whole time because the appeal can take a while and they only pay for weeks you requested.

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14 days feels really short. What if I don't get the letter for a few days?

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The clock runs from the date printed on the letter, not the day you receive it. So if mail takes a few days you lose some of that window. Check your UBS account regularly so you're not caught off guard by a determination.

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check UBS every day honestly, they update overnight and the letter might show there before the physical mail arrives

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wait does misconduct mean like any mistake or just intentional stuff? because my manager called my termination 'gross misconduct' and i never understood what made it 'gross

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TWC's definition is about things like violating company policy, breaking the law, or just not doing the job when you're fully capable of it. It's not really about whether you meant to mess up - it's more about whether you knew what was expected and blew it off anyway. 'Gross' is just a word your manager used; TWC makes its own call based on what actually happened.

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okay that makes more sense. my manager threw that word around like it was magic but twc doesn't care what your manager called it

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The first payment thing tripped me up too when I first filed. You get paid for most weeks starting from when you apply, but TWC holds one week - they call it the waiting week. You don't lose it, it just comes later after you've received benefits a couple of times and either go back to full-time work or use everything up. If you go back to work you have to request it yourself through UBS.

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So the first week I'm paid for isn't actually the first check I get? Or am I misunderstanding?

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Right - there's one week that's held back as a waiting week. You'll see your payment history in UBS and there will be a week that shows as payable but held. It comes eventually, just not with your first payment.

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To be exact about it - TWC holds that week until you've been paid two times your weekly amount AND you either go back to full-time work or run out of benefits. Both conditions have to be met. The person above is right that it's not lost, though.

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genuinely didn't know fired people could get unemployment. thought it was only for laid off. learned something today

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Super common misconception. Laid off is usually more straightforward because there's no question of fault. Fired for misconduct is where it gets complicated. But fired for other reasons - including a lot of performance situations - can still be approved.

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that changes how i think about my old job situation from two years ago. too late now but still

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Used claimyr.com last week when my claim got stuck with no movement for three weeks after I was let go. The agent I reached told me there was an employer dispute on file and explained what documents I'd need to submit. Would have been flying blind without that call.

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An employer dispute is exactly what I'm worried about. Glad to know you could get real info that way.

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The agent was straightforward about what was in the file. At least you know what you're dealing with instead of just watching the status screen and guessing.

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Does anyone know if TWC contacts you directly or do you just watch for the determination letter? I'm going through something similar and have no idea if I'm supposed to be doing anything besides waiting.

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Watch for mail and check UBS once a day. TWC might send a questionnaire about your job separation - fill that out fast and return it. Beyond that, keep doing your work search activities and filing payment requests on schedule. That's really all you can do on your end.

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okay so i shouldn't just be sitting here panicking, i should be filing payment requests and doing work search. that's actually helpful to know

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If TWC sends a questionnaire and you don't respond, they'll decide based on whatever the employer submitted. So respond to any mail from them promptly.

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two years with no formal write-ups is actually a decent position to be in if this goes to a hearing. i had one verbal warning and one written warning and my claim still got approved. they look at the whole picture

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Did you have to gather documentation for your hearing or did TWC have everything already?

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I brought anything I still had - old emails, pay stubs, copies of my schedule. Some of it mattered, some didn't. Better to have more than less going in.

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At the Appeal Tribunal hearing the officer only rules on what gets presented there. So if you have anything that helps your case, bring it. Don't assume TWC already has it.

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Used claimyr.com when I was dealing with an adjudication hold and needed to know if my payment request had even been received. Agent confirmed it was in the system and told me what the hold was about. Way less stressful than the busy signal every morning.

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wait adjudication and appeal are different things right? i keep seeing both terms and mixing them up

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Different stages. Adjudication is when TWC is still investigating and deciding - your claim is under review. An appeal is what happens after they issue a determination and you disagree with it - you have 14 days to file one in writing. So adjudication comes first, appeal comes later if needed.

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i mixed those up for weeks and was asking the wrong questions every time i called. good to have it spelled out

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the work search log thing is real. a friend of mine got a letter asking for three months of records out of nowhere. she had most of it but had to piece together a couple weeks and it was stressful. just keep it updated every week from day one

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What format does the log need to be in? Is there a specific form?

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no specific form required from what i know. she just used a spreadsheet with the date, company name, what she did, and contact info. twc seemed fine with that

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TWC's site has a sample log format if you want something to follow. Just needs the basic info - date, employer or activity, what you did. The key is having it and being able to show it.

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Genuinely hope this works out. The system is designed to cover situations exactly like yours - terminated without documented misconduct after two years. That's not a slam dunk but it's not a hopeless case either. Keep your requests filed, keep your work search log current, and read everything TWC mails you the day it arrives.

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Thanks for saying that. I've been catastrophizing about this all week. At least I feel like I have a clearer picture of what to actually do now.

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Stay on top of your UBS account too. Status changes often show up there before anything arrives in the mail and you want as much of that 14-day appeal window as possible if you ever need it.

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