Quick update based on your responses: Since your employer is contesting the claim (saying you quit when you were laid off), that's definitely why it's under investigation. Make sure you have any documentation showing you were laid off - termination letter, emails, texts, etc. Have these ready for when TWC contacts you for the fact-finding interview. The best approach is to wait for TWC to contact you about the interview, but if it's been more than 4 weeks since filing and you haven't heard anything, then trying to reach them directly makes sense. Just keep documenting all your work search activities and filing your payment requests every two weeks. If your claim is approved, you'll receive all eligible payments at once. For anyone dealing with this situation, the determining factor will be whether you can prove you were laid off rather than quitting voluntarily. This makes a huge difference in TWC's decision-making process.

I'm dealing with a very similar situation right now! Filed my claim 4 weeks ago, got the monetary determination saying I qualify, but my status has been stuck on "under investigation" this whole time. Like you, I've been filing my payment requests every two weeks but nothing has been deposited yet. My former employer is also disputing my claim - they're saying I abandoned my job when I actually gave proper notice and left due to unsafe working conditions. It's so frustrating because I have text messages and emails proving my side of the story, but TWC hasn't contacted me for any kind of interview yet. The waiting is the worst part, especially when you have bills piling up. I've been checking my account obsessively hoping the status will change. Based on what others are saying here, it sounds like we just have to be patient and wait for TWC to work through their backlog. At least we're not alone in this mess!

I was in your exact situation back in November. The payments just stopped with no explanation. Turns out they were doing a quarterly review of my claim (they do this routinely) and something flagged their system. I don't even know what it was, but once I finally got someone on the phone they fixed it right away. I wasted about 3 weeks trying to call them myself before I finally got through. So annoying but hang in there!

So glad to hear you got this resolved! For anyone else reading this who might be dealing with similar issues, here are a few additional tips that might help: 1. Always screenshot your payment request confirmations - sometimes the system glitches and doesn't record that you submitted one 2. Keep detailed records of all your work search activities with dates, company names, and contact info in case they audit your searches 3. If you move or change phone numbers, update BOTH your TWC account AND your ID.me account immediately 4. Check your correspondence tab at least twice a week - don't rely on email notifications The system definitely has its problems, but most payment holds can be resolved once you figure out what triggered them. Don't give up - you're entitled to those benefits if you qualify!

My sister works in HR and she says employers often don't bother showing up to these hearings if they already submitted documentation they think is strong enough. It's not about them not caring, they just don't want to waste time if they think they'll win anyway. Doesn't make it right though!

I'm dealing with a similar situation right now - my employer didn't show up to my appeal hearing last week and I'm waiting for the decision. Reading through all these responses has been really helpful, especially learning that their written evidence still counts even if they don't attend. @Aisha Ali - it sounds like you have a strong case given the lack of documented warnings and your recent positive reviews. Performance issues without proper documentation rarely qualify as misconduct. I'd definitely recommend filing that Commission Appeal if the decision doesn't go your way. One thing I learned from my case worker is that you should also document everything - keep records of all your job search activities while your appeal is pending, because if you win, you'll need to show you were actively seeking work during that time to get your back payments. Stay strong and don't give up! The system is frustrating but people do win these appeals, especially when employers can't provide proper documentation of misconduct.

To answer your latest question - yes, if you're approved for Training Benefits, you receive the same weekly benefit amount as regular unemployment. The main difference is you're exempt from work search requirements while you complete your approved training program. The application process for Training Benefits requires: 1. Completing the Training Benefits application form (available on the TWC website) 2. Getting your nursing program details verified by TWC 3. Continuing to request payments while your application is being processed Nursing is definitely considered a high-demand occupation in Texas, which works in your favor for approval. Just make sure to apply for Training Benefits as soon as possible, as it can take 2-3 weeks for processing.

Just wanted to add from my recent experience - when you fill out that student questionnaire, be very specific about your availability hours. Don't just say "I can work around my classes." Actually list out your available hours like "Monday/Wednesday/Friday 1pm-11pm, Tuesday/Thursday all day, weekends all day." I made the mistake of being too vague at first and they flagged my case for review. Once I resubmitted with specific available hours, it went through smoothly. Also, keep records of any job applications you submit during available hours - it shows you're genuinely seeking work that fits your schedule. The Training Benefits program really is the way to go if you can get approved. Takes the stress out of job searching while you focus on your studies. Good luck with nursing school!

dont 4get to keep doing ur work searches even while waiting for the waiting week payment! i messed up and missed reporting my work searches one week and they stopped all my payments for like 10 days until i called and fixed it

Just wanted to update everyone - I received my waiting week payment this morning! It took exactly 3 business days from when I submitted it online (submitted Tuesday, received Friday). The amount was indeed 50% of my regular weekly benefit as others mentioned. For anyone else waiting on theirs, it showed up in my payment history section about 12 hours before it actually hit my bank account, so keep checking the TWC portal for updates. Thanks to everyone who shared their experiences - it really helped me know what to expect!