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TWC suddenly shows benefit amount after phone call - am I approved?
I was let go from my job last month ('at will' termination with no specific reason given). After filing my unemployment claim, I got a call yesterday from TWC asking some basic questions about my termination. The website had been showing 'under review' status until this morning, but now that message has completely disappeared. Instead, it's displaying a weekly benefit amount that I'll supposedly receive. Does this mean my claim was approved? I don't see any official approval message or determination letter notification. I'm nervous to get excited about this because I've heard horror stories about TWC systems showing benefit amounts and then people still getting denied. Has anyone experienced this change on their account before? Should I expect an official approval message or letter, or is seeing the benefit amount the actual confirmation?
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TWC benefits almost exhausted - how to reapply correctly in 2025?
I've been unemployed since March 8, 2025 after my factory shut down operations. I'm getting really stressed because I only have two more unemployment payment requests left (about $820 total) and still haven't found a job despite sending out applications everywhere. My benefits are going to run out in less than a month and I'm starting to panic. Do I need to reapply for a new claim or is there an extension process? Will there be a gap in payments if I reapply? I've been doing my work searches every week but the job market in my area is terrible right now. Any advice on reapplying without messing up my remaining benefits would be really appreciated.
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UPDATE: I finally got through to TWC this morning after using the Claimyr service that someone recommended above. The agent confirmed that my temporary job earnings ($900) aren't enough to qualify for a new regular UI claim. However, she suggested I apply anyway because the system will automatically determine if I qualify for any other programs. She also mentioned I should look into Texas Workforce Commission's retraining programs while I continue my job search. Going to check out WorkInTexas.com today and visit my local workforce office tomorrow. Thanks everyone for the advice and information - at least now I know where I stand and can plan accordingly.
That's excellent information! I'm glad you got through to someone who could give you clear guidance. The retraining programs can be particularly valuable - they sometimes have stipends available while you learn new skills. Make sure to ask about the Skills Development Fund and Skills for Small Business programs when you visit the workforce office.
Glad you got through! I was in a similar situation last year and ended up doing a 12-week IT training program through TWC that helped me change careers. Definitely worth looking into!
I'm so glad you were able to get through and get some clarity on your situation! Even though the news about your temp earnings not qualifying for a new claim isn't what you hoped for, at least now you can focus your energy on the right next steps. The retraining programs through TWC can be a real game-changer - I've seen several people in this community transition to better-paying careers through those programs. Also, don't get discouraged about the job market. Factory closures are tough, but sometimes they can be an opportunity to pivot to something with more stability. Keep us posted on how the workforce office visit goes - your experience could really help others in similar situations.
How to access TWC ReliaCard funds before physical card arrives in mail?
Finally got approved for unemployment benefits after waiting almost 3 weeks, and the TWC payment status shows the money was loaded onto the ReliaCard debit card from US Bank. The problem is, the physical card is still in the mail and I have bills due in 2 days! Is there any way to access these funds digitally before the actual card arrives? Can I set up some kind of virtual card or link it to Apple Pay/Google Wallet? Has anyone figured out how to use the money while waiting for the card to show up?
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why is everyhing with TWC so complicted? in other states they just do direct deposit to your regular bank account from the beginning! texas always has to make things harder than they need to be smdh
Actually, Texas does offer direct deposit as an option. During your initial claim filing or by calling TWC, you can choose between the ReliaCard or direct deposit to your personal account. If you received a ReliaCard, it means either that option was selected during the application process or direct deposit information wasn't provided.
well nobody told me that when i applied! would have saved me a lot of trouble
UPDATE: I called US Bank ReliaCard customer service this morning (waited about 30 minutes to speak to someone). They verified my identity and gave me my card number over the phone! I was able to register online, and I've scheduled a transfer to my regular checking account. They said it will take 2-3 business days to process. Thanks everyone for your help!
Great to hear! For future reference, you can also switch to direct deposit for future payments by updating your payment method preference in your TWC account or by calling TWC directly.
That's exactly what I needed to hear! I'm in the same situation right now - just got approved but still waiting for my card. Going to call them first thing Monday morning. Did they ask for any specific documents or just the usual verification questions?
TWC website keeps kicking me out when filing unemployment claim online - anyone else?
So frustrated with the TWC website right now! Every single time I try to file my unemployment claim online, the system boots me out randomly. I'll be halfway through entering my information and suddenly get kicked back to the login screen or just get a blank page. I've tried 5 different times over the past 2 days using Chrome, Firefox, even my phone. Nothing works! Is this happening to anyone else? Are there certain times when the website works better? I'm worried about missing my filing deadline if I can't get this to work. Any advice would be really appreciated.
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Just wanted to add that the TWC system performs maintenance every night from 11:30pm to 2:30am, so definitely avoid filing during those hours. Also, they tend to have the most traffic on Mondays and Tuesdays, so Wednesday through Sunday might give you a better chance of staying connected. If all else fails, you can request payment by phone through Tele-Serv at 800-558-8321. The phone system isn't as user-friendly but at least it's more stable than the website sometimes.
Update: I finally got through! Used incognito mode on Edge browser at 6:30am this morning and completed my claim without getting kicked out. Thanks everyone for your help! For anyone else having this problem, try a combination of early morning + incognito mode + Edge browser. Worked like a charm.
Great to see you got through @Lauren! For anyone else still struggling with this, I've found a few additional tricks that work: 1. Use a wired internet connection instead of WiFi if possible - more stable 2. Close ALL other browser tabs and programs before starting (frees up memory) 3. Don't copy/paste information - type it directly (their system sometimes flags copy/paste as suspicious) 4. If you get an error, don't hit refresh - close the browser completely and start over 5. Save your work search activities in a separate document first so you can enter them quickly Also, PSA: TWC has extended filing deadlines during technical issues in the past, so if you're really stuck, document your attempts (screenshots of errors) and call them. They usually won't penalize you for their system problems if you can show you tried multiple times. The system definitely needs an overhaul but these workarounds have helped me and several friends get through when the website is being stubborn.
What days does TWC deposit unemployment benefits in Texas?
Can someone tell me what day TWC deposits unemployment payments? I just got approved last week and requested my first payment yesterday. The lady on the phone said something about deposits going out on certain days but I was distracted by my kids and didnt catch it. Does everyone get paid on the same day or is it based on when you request payment?
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Make sure you've set up direct deposit correctly in your TWC account. I had a friend who was waiting for payments that never came because she had entered one digit wrong in her account number. Payment status showed "processed" but the money was in limbo. If your payment doesn't show up when expected, double-check your banking info and then call TWC immediately.
This happened to me too! I had my old bank account still in the system and couldn't figure out why I wasn't getting paid. Took THREE WEEKS to resolve because they had to go through some verification process after I updated my account. Check your banking info people!!!
Just wanted to share my experience as someone who's been on TWC benefits for a few months now. The timing really does depend on when you request payment, but I've noticed some patterns. If you request Sunday evening (the system opens at 7pm), you'll typically see the deposit by Tuesday or Wednesday. Monday requests usually post Wednesday or Thursday. One tip that helped me - set up text alerts with your bank so you know immediately when the deposit hits. Also, TWC sends the payment to your bank, but your bank might take an extra day to process it depending on their policies. Don't panic if it takes the full 3 business days, that's still normal. Good luck with your first payment!
Diego Rojas
UPDATE: Just got the determination letter in my correspondence inbox today! I'm officially approved. Thanks everyone for your help and advice. For anyone in a similar situation - yes, when the status changes from "under review" to showing a benefit amount, it most likely means approval, but wait for the official letter to be 100% certain.
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Luca Esposito
Congrats!! So happy for you! How many days did it take between seeing the benefit amount and getting the letter?
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Diego Rojas
AuthorIt took exactly 3 business days from when the benefit amount appeared to when I got the electronic determination letter in my correspondence inbox. Still waiting on the paper copy in the mail.
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Amina Diallo
That's awesome news, Diego! Thanks for coming back with the update - it really helps others who might be in the same situation. Your timeline (3 business days from benefit amount showing to official letter) is super helpful info. Enjoy that peace of mind and congrats on getting approved!
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