Quick update based on your situation - since it's Friday already and you've been trying all week, I'd recommend this approach: 1. Try calling one more time today if possible 2. If that doesn't work, use Claimyr as mentioned above or visit a Workforce office Monday morning 3. In the meantime, submit a message through the TWC portal contact form explaining your situation (though responses can take 5-7 days) The good news is that once you get this resolved, you should receive all the payments you're eligible for, even if delayed. The system is frustrating but eventually works out for most people.

I went through this exact same nightmare about 6 months ago! The "additional information needed" message drove me crazy for weeks. Here's what I learned that might help you: 1. The message can sometimes be triggered by something as simple as a slight discrepancy in how you reported your work search contacts vs. what they have on file from employers. 2. Try calling the Tele-Serv line (800-558-8321) instead of the main customer service line. Sometimes it will give you more specific information about what's holding up your claim. 3. If you do make it to a Workforce office, ask them to print out your "claim summary" - this sometimes shows internal notes about what verification they need. 4. Keep a detailed log of every call attempt with dates/times. If this drags on, you can file a complaint with the Texas Workforce Commission ombudsman. The most frustrating part is not knowing WHAT information they need! But hang in there - once you get through to someone, it's usually resolved quickly. Most of these "additional info" holds are for pretty minor verification issues.

when i got a job i just stopped requesting becuz its too much hassle honestly nobody ever botherd me about it

Congratulations on your new job! Based on what others have shared here, I'd definitely recommend doing that final payment request and reporting your work hours - it seems like the safest approach to avoid any overpayment issues down the road. I've heard too many horror stories about people getting surprise bills months later. Better to spend a few minutes doing it right than dealing with appeals and repayments later. Good luck with your new position!

Just to add an important note: Make sure you continue completing your payment requests on schedule regardless of whether you've received the determination letter. Missing a payment request period can create significant complications with your claim. The fact that you've already received a payment is a good sign, but the determination letter is still important because it contains your official benefit information and appeal rights. If you don't receive it within the next 2 weeks, I recommend contacting TWC to ensure they have your correct mailing address on file.

I'm dealing with something similar right now! Filed my claim 2 weeks ago after being laid off from my retail job, and I just got my first payment yesterday but still no determination letter. Reading through these comments is really helpful - sounds like this is pretty normal with TWC being backed up. I was also worried about spending the money in case it was a mistake, but it seems like if they're paying you, that means you're approved. Still planning to keep documenting everything and doing my work searches just to be safe. Thanks for posting this question - you're definitely not alone in this situation!

Since you're near the end of your benefits, make sure you request a statement of benefits paid for your tax records. You can do this through your TWC account. Also, even though extensions aren't available, continue checking your correspondence inbox on the TWC portal weekly. Sometimes there are updates about temporary programs or specialized assistance that might apply to your situation. The system isn't always great about sending email notifications for these opportunities.

I'm so sorry you're going through this stress - the uncertainty is awful when you're already dealing with job loss. Based on what others have shared here, it sounds like you've gotten good advice about exploring SNAP, TANF, and other assistance programs while continuing your job search. One thing I'd add is to check with local churches, community organizations, and food banks in your area - many have emergency assistance funds for rent/utilities that can help bridge the gap while you're waiting for other programs to kick in. Also, don't forget about gig work or temporary employment agencies as a short-term income source. It's not ideal, but even a few hundred dollars from DoorDash or temp work can help with immediate expenses. You're not alone in this situation and you're being smart by asking for help and exploring all your options. Hang in there!

Update: Finally got through to TWC! Apparently my claim was flagged for "additional review" because I had worked for my last employer for less than 6 months. The agent said this is routine but they're behind on processing these reviews. She put a note on my account to expedite it. Thanks everyone for your advice - especially about being persistent with calling. Will update when I get my determination letter!

Glad you finally got some answers! That "additional review" flag is so frustrating - they should really notify people when claims get flagged for routine stuff like this. At least now you know it's moving forward. Fingers crossed you get your determination letter soon and the backpay comes through quickly!