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So my regular TWC unemployment benefits just ran out this week (26 weeks gone in a flash ๐ซ). I got the message that my benefit year is ending, but I'm still struggling to find work in the healthcare field. I've been applying everywhere but the competition is brutal right now. Does anyone know if Texas still offers any kind of extended benefits after your regular UI runs out? I heard there used to be something called EB during the pandemic, but wasn't sure if that's still a thing in 2025? My bills are piling up and I'm seriously stressing. Also, do I need to file a completely new claim or is there a specific application for extensions? The TWC website isn't very clear about this and I can't get through on the phone lines.
I'm stuck in a frustrating loop with the TWC unemployment system. I applied for benefits today and tried creating a user ID on the website. When I get to the page where I need to enter my social security number and click 'next', I keep getting a message telling me to call TWC directly. So I called and spoke with someone who took all my claim information. When I mentioned I had already created a login, they said they couldn't see it in their system at all. Now every time I try to log in, it takes me back to the SSN input screen and then immediately tells me to call TWC again. I've called twice already and confirmed my social security number is correct in their system. Has anyone experienced this weird login loop? Any idea what's causing it or how to fix it? I'm worried my application won't process correctly if the online account isn't working.
UPDATE: I wanted to let everyone know what happened in case someone else has this issue. I called right at 7am and got through after about 20 minutes. I specifically asked them to check for identity verification flags as suggested here. Turns out there was a name mismatch - I had used my nickname when creating the account instead of my full legal first name that's on my social security card. They transferred me to the identity verification department who removed the flag and reset my account. I had to wait on hold for about 30 minutes for that transfer, but once they fixed it, I could log in right away! Thank you all for the helpful suggestions! My claim is processing normally now and I can see everything in my account.
Glad to hear you got it resolved! This is exactly why I always tell people to use their full legal name exactly as it appears on official documents when dealing with TWC. Their system is extremely particular about matching names and information exactly. For anyone else reading this in the future - always use your full legal name, current address, and make sure all personal information matches what's on your official documents.
This is such a helpful thread! I'm dealing with a similar issue right now but mine's slightly different - I can actually log in, but when I try to certify for benefits, the system kicks me out and tells me to call. Been on hold for hours trying to get through. Based on what everyone's saying here, sounds like I should specifically ask about identity verification flags when I finally get someone on the phone. It's frustrating how their system gives these vague "call TWC" messages without explaining what's actually wrong. Thanks to everyone who shared their solutions!
I just got the worst news from TWC. My former employer is claiming I 'walked off the job' which is a total lie! I was called into the office last Thursday and told they were letting me go due to 'restructuring' - that's exactly what my manager said. Today I get the notification from TWC that my employer is disputing my claim saying I abandoned my position! I did NOT walk off any job. I've worked at this restaurant for 2 years with perfect attendance. Has anyone dealt with this kind of employer lie before? What happens now if TWC denies my claim? It's literally her word against mine and I don't have any written proof of being fired. I'm so angry and worried about paying bills next month. Do I need a lawyer? Will there be a hearing?
Just an FYI, getting a denial is actually normal in these disputed cases. The initial TWC reviewer often just goes with whatever the employer says, but the appeal hearing is where you really get a fair shot. About 30% of people who appeal end up winning. Just make sure you clearly explain that you were told you were being let go due to restructuring and never walked off the job.
I went through almost the exact same situation last year. My employer claimed I "abandoned my job" when they actually laid me off. Here's what helped me win my appeal: 1. I wrote out a detailed timeline with exact dates and who was present when I was terminated 2. Got a statement from my coworker who witnessed the meeting where I was let go 3. Brought my employee handbook showing their termination procedures (which they didn't follow if I had really "quit") 4. Had my final paycheck stub that showed they processed it as a termination, not a resignation The hearing lasted about 45 minutes. The judge asked very direct questions like "Did you tell your employer you were quitting?" and "What exact words did your manager use when letting you go?" My employer's story fell apart when they couldn't provide any evidence I had quit voluntarily. Don't let them intimidate you - you have rights, and lying employers get caught in these hearings more often than you'd think. Document everything you can remember and stay calm during the hearing. You've got this!
I'm confused about how TWC distributes unemployment payments in Texas. I relocated from Connecticut about 2 years ago and just got laid off in December. Filed my initial claim on January 1st and received my first payment on January 17th. I can see my weekly benefit amount in my account, but I've only gotten one payment so far. My next payment request date is the 29th, and I'm wondering if that check will cover 2 weeks of benefits? In Connecticut the payment system worked differently, so I'm trying to understand the Texas schedule. Will I be getting a larger amount (covering multiple weeks) on the 29th, or just another single week payment? Sorry if this is a basic question, but I'm still learning how the Texas system works. Thanks for any help!
I noticed you mentioned getting laid off in December but filing on January 1st. Just to make sure you're maximizing your benefits - if you were eligible for unemployment in December, you may want to check if your claim was backdated properly to include those weeks. If not, you might have lost some potential benefits. You can see your claim effective date on your TWC account or determination letter. If there's an issue with the date, you might need to contact TWC directly to have it corrected.
Just wanted to add my experience as someone who also moved from out of state - I came from California and the Texas system definitely takes some getting used to! One thing that really helped me was downloading the TWC mobile app. It makes requesting payments way easier than using the website, especially when the site gets overloaded. You can also check your payment history and benefit balance right from the app. Also, keep all your work search documentation organized because TWC can audit you at any time and ask for proof of your activities. I use a simple notebook to write down company names, dates, and contact methods for each application/contact. Good luck with your claim!
Has anyone else noticed TWC payments being delayed this week? I submitted my payment request on Monday (my regular request day) and it's now Thursday afternoon with nothing deposited to my account yet. Normally the money hits my bank by Wednesday morning at the latest. My payment status online says 'processed' but there's no money. I've been receiving benefits for about 8 weeks with no problems until now. I'm starting to get worried since I have rent due next week. Is the TWC system experiencing delays or should I be concerned something's wrong with my claim?
Just a heads up to everyone - my payment finally hit my account this morning. It looks like they're working through the backlog. Hopefully everyone else will receive theirs soon too!
Glad to see everyone's payments are finally coming through! This kind of delay seems to happen pretty regularly with TWC unfortunately. For future reference, I've found that checking their Twitter account (@TXWorkforce) sometimes has more timely updates about system issues than their main website. They don't always post about delays right away, but when they do acknowledge problems, that's usually where you'll see it first. Hope this helps avoid some of the panic next time there's a processing delay!
Andre Dupont
Just wanted to add that if you're in the healthcare field, you might also want to check with your state licensing board to see if they have any job placement resources or partnerships with employers. Some medical assistant programs also have alumni networks or career services that continue after graduation. Also, don't overlook telehealth companies - they've been expanding rapidly and many are hiring remote medical assistants for patient intake, scheduling, and basic triage work. Companies like Teladoc, Amwell, and MDLive often have openings. The pay might be different than traditional clinical work, but it could be a bridge while you're looking for your ideal position. Good luck with your new claim application! Even getting $170/week will help take some pressure off while you're job hunting.
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Donna Cline
I'm going through the exact same situation right now! My 26 weeks just ended last week and I'm also in healthcare (LPN). The stress is real when you're still actively job searching but the money stops coming in. Based on what everyone's saying here, I'm definitely going to file a new claim since I did some PRN work at a nursing home during my benefit year. Even if it's less money, something is better than nothing while I keep looking. Has anyone had luck with the VA medical centers? I know they're always hiring healthcare workers and the benefits are supposed to be good. Might be worth checking USAJobs.gov if you haven't already. Also, don't forget about urgent care centers - they seem to be popping up everywhere and usually need medical assistants. Thanks for starting this thread - it's helpful to know I'm not alone in this situation!
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Butch Sledgehammer
Hey Donna! It's so reassuring to know there are others going through this exact same thing. The timing of benefits ending while still job searching is just brutal - like the state thinks we magically find employment right at the 26-week mark! I actually hadn't thought about VA medical centers but that's a brilliant suggestion. I'll definitely check out USAJobs.gov today. And you're right about urgent care centers - they're everywhere now and probably need consistent staffing. Thanks for mentioning the PRN work angle too. I'm feeling more confident about filing my new claim after hearing from everyone here that even part-time work during the benefit year can qualify you for something. $170/week isn't going to solve all my problems but it'll definitely help keep the lights on while we both keep grinding through job applications. Good luck with your new claim application! Hopefully we'll both land something solid soon and can put this stressful chapter behind us.
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