Have you tried calling right when they open? I heard that's the best time to get through. Also, keep hitting 0 or # repeatedly - sometimes that'll bump you to a real person.

I totally get your frustration! I went through the same thing a few months back. What finally worked for me was calling around 2 PM on Wednesdays - seems like a weird time but I think it's when they have more staff available after lunch breaks. Also, make sure you have your Social Security number, last employer info, and exact dates of employment ready before you call. The reps move fast once you get through and they'll hang up if you take too long to find your paperwork. Don't lose hope - it took me 3 weeks but I eventually got everything sorted out!

dude everyones saying different things here lol. my roommate got his in 2 days, i got mine in 4. i think it just depends on the TWC computer gods and how theyre feeling that day 🤷‍♂️

UPDATE: My payment just hit my Chime account!! It took exactly 3 days from request to deposit. I'm so relieved! Thanks everyone for the info and support. For anyone else wondering about timing with Chime: Monday morning request → Thursday morning deposit. And yes, it looks like the 2-day early deposit feature with Chime actually did make a difference!

UPDATE: Just wanted to let everyone know my payment did get delayed exactly one day - hit my account Thursday night instead of Wednesday. I was able to move my autopayments thankfully. Thanks for all the help!

Thanks for posting this update! This is really helpful for others who might face the same situation during holiday weeks. It's good to know the delay was predictable - exactly one business day as several people mentioned. I'm saving this thread for reference since I'm sure this will come up again with upcoming holidays like Labor Day and Thanksgiving.

@Zara Mirza - definitely try Claimyr if you can't get through the regular phone lines! It really was a lifesaver. And yes, having documentation of the late response seems to be key. In your case, make sure you have any proof of the timeline when your employer responded vs. the deadline. TWC takes those deadlines seriously from what I've learned. Good luck with your situation! It's so frustrating when employers try to change their story after the fact, but it sounds like TWC sees through these tactics pretty well.

Welcome to the community @Ian Armstrong! This is exactly the kind of situation where having people share their experiences really makes a difference. TWC issues can be so overwhelming when you're dealing with them alone, but threads like this show that there are patterns to how these cases get resolved. The late employer response + documentation combo seems to be a winning strategy based on what everyone's shared here. @Liam Mendez - really hoping you get good news in those 5-7 days! And for anyone else following along, it's worth noting that Claimyr seems to be getting mentioned more and more as a reliable way to actually reach TWC agents when the regular lines are jammed. Knowledge is power with these situations!

I'm really glad to see you got the documentation from HR confirming your termination! That's going to be crucial evidence for your appeal. One thing I'd suggest - when you have your hearing, emphasize that your employer made the business decision to end your employment early rather than allowing you to work out your notice period. This shows they prioritized their immediate needs over your original resignation timeline. Also, if the hearing officer asks about why you originally gave notice, keep it brief and factual - you were seeking better compensation opportunities. The key point is that regardless of why you gave notice, your employer chose to terminate you before that notice period ended. That termination decision is what actually ended your employment, not your resignation. Document everything about the hearing process too - dates, times, what was discussed. Sometimes these cases need to go through multiple levels of appeal, so having good records helps. You're doing everything right by getting organized and meeting the deadlines!

I've been following unemployment law cases in Texas for years, and this type of employer manipulation is unfortunately very common. What your employer did is called "constructive dismissal" - they're trying to have it both ways by getting rid of you immediately while claiming you quit to avoid their unemployment insurance costs going up. Here's what I'd emphasize in your appeal beyond what others have mentioned: 1. The fact that they won't specify the "safety violations" is actually evidence in your favor - if there were legitimate safety issues, they would have documentation 2. The timing is suspicious - safety violations don't suddenly appear 3 days after someone gives notice 3. Most importantly, Texas law is clear that when an employer terminates someone before their notice period ends, it's considered involuntary separation regardless of the original notice Make sure to phrase it exactly like this in your appeal: "My employment was involuntarily terminated by my employer on [date], which was [X] days before my intended resignation date of [date]." This language is important because it clearly establishes that the employer made the final decision about when your job ended. Also, keep calling that Claimyr service someone mentioned - getting a live person at TWC before your hearing can really help clarify any confusion in your file. You're going to win this appeal - the facts are clearly on your side!