Texas Unemployment

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How long after TWC appeal reversal until benefits are paid?

Finally got my appeal decision back from the Commission and they reversed the previous determination in my favor! I've been fighting this for almost 2 months now. Has anyone gone through this process before? How long does it typically take for the money to actually hit your account after they reverse a decision? My rent is due next week and I'm getting anxious about timing. I checked my payment status online but it just shows 'pending' with no estimated date.

That's great news that you got your money! For anyone else going through appeals, it's worth keeping track of the timeline. From what I've seen in this thread and my own experience, most people get their payments within 3-7 business days after a favorable Commission decision, especially with direct deposit. The key is making sure you keep doing your payment requests during the appeal process so there's no additional delay once they reverse the decision.

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I'm currently waiting for my appeal decision and this thread is so helpful! It's encouraging to see that most people get their payments within a week once the Commission reverses in their favor. I've been fighting my case for about 6 weeks now after they initially said I was terminated for cause, but I have documentation showing it was actually a layoff due to budget cuts. The waiting is brutal but seeing Emma got her money in 6 days gives me hope. Did anyone else have issues with getting through to TWC during their appeal process? I've been trying to call for status updates but can never get through.

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Good luck with your appeal! The documentation showing it was a layoff rather than termination for cause should definitely work in your favor. As for getting through to TWC, I had the same problem - it's nearly impossible to reach them by phone. Earlier in this thread, someone mentioned using Claimyr to help get connected faster, which might be worth looking into if you really need to speak with someone. But honestly, once you get that favorable appeal decision, the payment usually processes automatically without needing to call them. The hardest part is just waiting for the Commission to make their decision. Hang in there!

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TWC doubled my payment one week ($568) then nothing the next - payment schedule confusion

I'm totally confused about my TWC payment schedule now. For the past 6 weeks, I've been getting $284 deposited into my bank account every Tuesday like clockwork. But last week, they suddenly deposited $568 (exactly double) and then nothing at all this week. My payment request isn't due until next week according to my TWC account. Did they switch me from weekly to bi-weekly payments without telling me? Has this happened to anyone else? I'm worried something's wrong with my claim or that they'll think I made a mistake and hit me with an overpayment later. Should I call TWC about this or just wait and see what happens with my next payment request?

UPDATE: Thanks everyone for the help! I found the notice in my correspondence inbox that explained the transition to biweekly payments. It was sent weeks ago but I never saw it. Mystery solved! Just sharing in case someone else has the same confusion in the future.

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Glad you got it figured out! TWC really should send text alerts for important changes like this. Their email notifications are terrible.

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This exact same thing happened to me about 3 weeks ago! I panicked when I saw the double payment thinking it was a mistake and they'd want it back. Then when nothing came the following week I was sure my claim was messed up. Turns out it's just the new biweekly system rollout. The double payment is intentional to get you caught up before switching you over. Your timing sounds right - they're still transitioning people in batches. Just make sure to update your budget since you'll now get paid every two weeks instead of weekly. The amount is the same overall, just different timing.

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TWC system says I haven't submitted payment request in 3 weeks, but I've never been able to submit one at all. Help!

Hey everyone, I'm having a frustrating issue with my unemployment payment requests. I finally got verified after a long delay, but now the system is saying I haven't submitted a payment request in 3 weeks. The thing is, I've never been able to submit my first payment request at all! When I try to submit one now, it won't let me. Has anyone else dealt with this? Any advice on how to fix it?

I went through something similar last month! The "3 weeks" message is misleading - it seems to count from when your claim was approved, not when you actually started trying to submit requests. What worked for me was: 1. Check if your claim status shows "Active" in your dashboard 2. Look for any outstanding work search requirements or eligibility issues 3. Try submitting your payment request on a different day of the week (I had success on Wednesday mornings) Also, make sure you're answering all the certification questions correctly. Sometimes one wrong answer can block the submission without giving you a clear error message. The TWC system is definitely glitchy, but don't give up! Once you get that first payment request through, the rest should be smoother.

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Someone please help me. I've already received payment for the first two weeks, but when it came time for the next two weeks, someone from Workforce Solutions emailed me asking for work search logs. I misunderstood and thought that I didn't need to call to request payment, but actually I have to. When I called to request payment for the third two-week period, the system displayed a message saying, "3 weeks missing." I decided to reach out to a representative for assistance. After waiting on hold for 20 minutes, someone finally helped me. She said she would reopen the request for me. However, when I called back to request the claim, the same message appeared again. The problem is that I can't access my account online to make my request because I last did so two years ago. TWC isn't allowing me to fill out the unemployment form online this year, so I have to handle everything over the phone. I'm so tired of reaching them. Don’t know what I should do now, so frustrated.

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Need working TWC phone number - regular line always busy

I've been trying to reach TWC for 3 days straight and can't get through. Every time I call the main unemployment number (800-939-6631) it's either busy or disconnects me after the automated message. I need to speak with someone about my claim status because the online system shows 'pending' but doesn't tell me what's missing or what I need to do. Does anyone have a different number that actually works? Or any tricks to get through? This is so frustrating!

I tried the chat but it just gave me automated responses that didn't help with my specific situation. Maybe I'll try again though.

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I went through this same nightmare a few months ago! Here's what finally worked for me: I used a redial app on my phone that kept calling automatically while I did other things. It took about 2 hours but eventually got through. Also, check if your employer submitted their response yet - sometimes claims get stuck waiting for that. You can usually see this under "Determinations" or "Correspondence" in your account. If it's been 3 weeks with no movement, there's definitely something holding it up that needs to be addressed. One more tip: if you have a smartphone, try calling from a different phone number (like a friend's phone). Sometimes they have call volume limits per number and switching can help you get through faster.

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Railroad worker unemployment: File with RRB or TWC for Texas locomotive engineer?

My husband just ended his job as a locomotive engineer last week after 8 years (kind of a mutual termination/quit situation). His coworkers told him he needs to file unemployment with the Railroad Retirement Board because he's been paying his taxes into the railroad system all these years instead of regular social security. We're completely lost on what to do now. Should he file with both the Railroad Retirement Board AND Texas Workforce Commission? Or does he need to file with the railroad first and only go to TWC if he gets denied? The separation wasn't exactly a clear-cut firing but definitely wasn't a voluntary quit either, so we're worried about eligibility too. Has anyone here dealt with railroad unemployment in Texas before? The RRB website is confusing and we don't want to mess anything up by filing incorrectly. Thanks for any help!

To summarize what everyone has said: 1. Railroad workers file ONLY with the Railroad Retirement Board (RRB), not with TWC 2. RRB benefits are typically higher than TWC benefits 3. For the "mutual termination" issue - if he was given the choice to quit or be fired, that's generally considered a discharge, not a voluntary quit 4. Document everything about the separation, especially if safety concerns were involved 5. Be prepared for long wait times when contacting the RRB The RRB website has forms and instructions at rrb.gov - I suggest starting there and then calling them if you have questions.

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Thank you all for the helpful information! We're going to file with the RRB right away and make sure to clearly document the circumstances of his separation. This community has been incredibly helpful!

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Just wanted to add - when filing with RRB, make sure your husband has his Social Security number, railroad service records, and any documentation about his last day of work ready. The RRB application asks for specific details about his railroad employment history and the reason for separation. Also, if he worked for multiple railroad companies during his career, he'll need to provide information about all of them. The RRB considers all creditable railroad service when determining benefit amounts. Good luck with the process!

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