PA UC switching from US Bank to Money Network cards - complete disaster & payment delays

welcome to pa unemployment where nothin makes sense lol. got my paper check yesterday took like 5 days. better than nothing i guess

The whole thing is ridiculous! I've been on UC for three months and they just now decide to switch payment systems? I got a letter saying my payment would come by check until I activate my new card, but no timeline on when that card is coming. Called the Money Network number they provided and they had no record of my account yet! How does a government agency operate like this in 2025?

I actually spoke with a UC representative yesterday after using the Claimyr service (claimyr.com). They get you through to an actual human at the UC service center instead of dealing with busy signals all day. They have a video demo at https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 showing how it works. The rep told me that all the new Money Network cards should be mailed out by the end of next week, and in the meantime, paper checks will be issued for any payments that would have gone to your UC debit card. They're mailing checks within 48 hours of when your payment would have been deposited. The rep also said you can set up direct deposit in your UC portal if you want to avoid the card entirely going forward.

This transition has been poorly managed, but there are some important facts to understand: 1. Paper checks are being processed within 2-3 business days after your regular payment date 2. The new Money Network cards are being mailed in batches based on the last digit of your SSN 3. You can switch to direct deposit immediately through your dashboard 4. Any funds from your US Bank card should have been transferred to your balance already I work with claimants regularly, and while this is frustrating, I can tell you the checks are actually arriving fairly quickly. If you don't receive a check within 7 days of your payment date, call and request a payment tracer.

My neighbor said that when he got his check there was a letter with it explaining that the Money Network cards would be rolled out over the next 3 weeks. Not sure why they didn't time this better but at least the checks are coming through pretty quick.

am i the only 1 who didnt get a check yet? filed sunday like always, money usually on card by tuesday. its thursday now and nothing in my mailbox?? do i need to call somebody or just keep waiting?

Just got my Money Network card in the mail! That was faster than they said. The activation instructions are confusing though - has anyone successfully activated theirs yet? The automated system keeps saying my information doesn't match their records.

just got my money network card 2day. wasnt expecting it so soon. activation was easy just followed instructions and money was already on there

For anyone still struggling with this transition, here's a summary of what I've learned: 1. Paper checks are being sent out 2-3 days after your regular payment date 2. Money Network cards are arriving faster than originally announced (many people getting them 7-10 days after the transition) 3. Direct deposit is the most reliable option and can be set up immediately 4. When activating your new card, use the full ZIP+4 code or it may reject your information 5. The cards arrive in very plain envelopes with no obvious markings Despite the poor planning by PA UC, the actual resolution is happening fairly quickly. If you're still having issues after trying these steps, using Claimyr to reach a representative directly is probably your best bet rather than fighting busy signals.