PA UC IP Investigation on my claim - what does this mean and how long will it take?

IP means Identity and Payment investigation. They're checking to make sure you are who you say you are and that you're eligible for benefits. Mine took almost 4 weeks to clear!!!! So frustrating!!

IP Investigation stands for Identity and Payment investigation. The UC office is verifying your identity and claim information to prevent fraud. This is actually pretty common now - they've been doing a lot more of these since the pandemic when they had so many fraudulent claims. They might check your employment history, wages reported, and identity documents. The timeline varies, but most are resolved within 2-4 weeks if everything is in order. If they need additional information, they'll send you a letter or message in your dashboard. I recommend checking your correspondence section daily.

Always continue filing your weekly claims even when there's an investigation happening. That way when they resolve it, they can release all the payments at once. If you stop filing, you'll only get paid for the weeks you actually claimed, even if you were eligible for more.

i had this happen last month!!! i was FREAKING OUT because i thought maybe someone was using my identity or something!!! turned out they just needed to verify my last employer because the dates didnt match what my employer reported. took 3 weeks to fix but i got all my back payments at once. make sure u keep filing every week!!!

After dealing with several IP investigations for clients, I can tell you the WORST thing you can do is nothing. You should be proactive! Call PA UC every day until you get through to ask what specific documentation they need. Sometimes they don't send notifications properly, and then they close your case for "failure to respond" when you never even knew what they wanted!

I've been using Claimyr to get through to PA UC when dealing with investigations. They get you connected to an agent usually within an hour instead of spending days trying. It saved me so much stress during my IP investigation. You can see how it works at claimyr.com or check their video demo at https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2. Worth it when you need to talk to someone ASAP about these investigations.

is an IP investigation the same as being under review?? my claim says "under review" but my neighbor said thats prolly an IP investigation too. this whole system is so confusing!!!

The UC system is DELIBERATELY CONFUSING to discourage people from getting benefits they're entitled to!!! They make it hard on purpose and hope you'll just give up. I had THREE different "investigations" on my claim last year. Keep fighting them!!

UPDATE: I finally got through to someone at UC! The IP investigation was because I had worked in two different states in my base year and they were verifying my wages. The rep said it should be resolved within 5-7 business days. Thanks everyone for your help and advice!

That's awesome that you got through and have a timeline! Multi-state wage verification is super common and usually resolves pretty quickly once they actually start working on it. The hardest part is always just getting someone on the phone to tell you what's going on. Hope your payment comes through soon!

I'm dealing with something similar right now - my claim has been under IP investigation for about 10 days. Reading through everyone's experiences here is really helpful! It sounds like the key things are to keep filing weekly claims and try to get through to someone to find out exactly what they're investigating. I'm glad to see that @Toot-n-Mighty got answers and a timeline. Gives me hope that mine will get resolved soon too. Has anyone noticed if certain times of day are better for getting through to UC on the phone?

I'm in the same boat right now - my claim has been under IP investigation for about a week and I'm starting to panic about my rent payment. It's really reassuring to read that most people here got their investigations resolved, even if it took several weeks. @Toot-n-Mighty I'm so glad you got through and found out what they were checking! The multi-state wage thing makes total sense. I think I might try that Claimyr service if I can't get through by the end of this week. Does anyone know if there's a way to check the status of an IP investigation online, or do you have to call to get any updates?

I went through an IP investigation about 6 months ago and it was nerve-wracking! Mine lasted about 3 weeks but it was because they needed to verify some self-employment income I had reported. The most important thing is to keep filing your weekly claims like others have said - I almost made the mistake of stopping because I thought there was no point, but thankfully someone on here told me to keep going. When it finally cleared, I got all my back payments in one lump sum. One tip that helped me: I started calling at exactly 8:00 AM when they opened and would redial constantly for the first 30 minutes. I finally got through on a Tuesday morning around 8:15. The wait is awful but try to stay patient - most legitimate investigations do get resolved!

I'm going through an IP investigation right now too and this thread has been so helpful! I've been stressed out of my mind for the past week not knowing what was happening. Reading everyone's experiences gives me hope that it will get resolved. @Toot-n-Mighty I'm so glad you got answers about the multi-state wage verification - that's probably what mine is about too since I moved from Ohio to PA last year. I'm definitely going to try calling right at 8 AM tomorrow like @Mateo Lopez suggested. And I'll look into Claimyr if that doesn't work. Thanks everyone for sharing your stories and advice!

I'm also going through an IP investigation right now - started about 5 days ago and I've been checking this thread obsessively for updates! It's so reassuring to see that @Toot-n-Mighty got their resolution timeline. I think mine might also be related to multi-state wages since I worked in New Jersey before moving to PA this year. I've been trying to call but haven't had any luck yet. Definitely going to try the 8 AM strategy that @Mateo Lopez mentioned, and if that doesn't work I'll look into Claimyr. The hardest part is just not knowing what they're looking for or how long it will take. Thank you all for sharing your experiences - it really helps to know I'm not alone in this!

I just went through an IP investigation last month and wanted to share what I learned to help others going through this stress! Mine took exactly 3 weeks and 2 days from start to finish. The investigation was because I had a gap in employment where I was doing some freelance work, and they needed to verify that I wasn't receiving unemployment benefits during that time. The key things that helped me: 1) I called every single day at 8:00 AM sharp and finally got through on day 12 of trying, 2) I kept filing my weekly claims religiously even though no payments were coming through, and 3) I checked my correspondence section in the dashboard twice daily in case they needed additional documents. When I finally spoke to someone, they explained exactly what they were verifying and gave me a realistic timeline. The rep also told me that most IP investigations for wage/employment verification resolve within 2-4 weeks unless there are major discrepancies. The waiting is absolutely horrible when you're worried about bills, but hang in there - the vast majority of legitimate claims do get resolved! Keep calling early in the morning and don't give up!

I'm currently dealing with an IP investigation that started 6 days ago and this thread has been a lifesaver! Reading everyone's experiences has really helped calm my nerves. Like several others here, I think mine is related to working in multiple states - I had jobs in both Maryland and Pennsylvania in my base year. I've been trying the random calling approach with no luck, but after reading @Keisha Jackson and @Mateo Lopez's advice, I'm definitely switching to the 8 AM strategy starting tomorrow. The detailed breakdown of what to expect and the realistic timelines everyone has shared are so helpful when you're in the dark about what's happening. One thing I noticed from reading through all these comments is that it seems like the people who were proactive about calling and finding out what was being investigated got resolved faster than those who just waited. I'm going to be persistent with the early morning calls, and if I can't get through by next week, I'll definitely try Claimyr like @Jamal Brown and others recommended. Thanks to everyone for sharing their stories and especially to @Toot-n-Mighty for the updates! It gives me hope that there's light at the end of this tunnel.

I'm currently on day 12 of an IP investigation and this entire thread has been such a blessing! I was honestly starting to panic thinking something was seriously wrong with my claim, but reading everyone's experiences has shown me this is actually pretty normal. Like many others here, I believe mine is also related to multi-state wages since I worked in Delaware and Pennsylvania last year. I've been following @Keisha Jackson's advice and calling at exactly 8:00 AM every morning - still haven't gotten through but I'm not giving up! The consistency in everyone's stories about multi-state wage verification taking 2-4 weeks gives me realistic expectations instead of just worrying endlessly. @Toot-n-Mighty your update about getting answers in 5-7 business days after talking to someone gives me so much hope! And @Mateo Lopez, @Keisha Jackson, and others - thank you for emphasizing the importance of continuing to file weekly claims. I almost stopped filing last week thinking it was pointless, but now I understand why that would be a huge mistake. If I can't get through by early next week, I'm definitely going to try Claimyr based on the positive experiences @Jamal Brown and others have shared. Has anyone here had their investigation resolved yet, or are we all still waiting? Would love to hear some success stories to keep spirits up!

I'm currently on day 15 of an IP investigation and this thread has been my saving grace! Like so many others here, I believe mine is related to multi-state wages - I worked in Ohio and Pennsylvania during my base year. I've been religiously following the 8 AM calling strategy that @Keisha Jackson and others recommended, but still haven't gotten through yet. What's really helped me stay sane is reading all the success stories here, especially @Toot-n-Mighty getting their multi-state wage verification resolved in 5-7 days once they talked to someone. I'm definitely going to try Claimyr this week if I can't get through by phone - the positive experiences people have shared make it seem worth the cost for peace of mind. One question for anyone who's been through this - did you get any kind of notification when your investigation was actually resolved, or did you just notice the payments started coming through? I've been checking my dashboard obsessively but it still just shows "under investigation." Thanks to everyone for sharing their experiences - knowing I'm not alone in this makes such a difference!

I'm on day 7 of an IP investigation and this thread has been absolutely incredible for my peace of mind! Like so many others here, I'm pretty sure mine is related to multi-state wages since I worked in both Virginia and Pennsylvania last year. Reading @Toot-n-Mighty's success story and @Keisha Jackson's detailed timeline has given me so much hope and a clear plan to follow. I've been doing the 8 AM calling strategy for 3 days now with no luck, but seeing that @Keisha Jackson had to try for 12 days before getting through helps me stay persistent. I'm also religiously filing my weekly claims and checking the correspondence section twice daily like everyone recommended. If I can't get through by early next week, I'm definitely going to try Claimyr based on all the positive feedback here. It's amazing how this community has turned what felt like a terrifying situation into something manageable with realistic expectations. The fact that pretty much everyone's multi-state wage investigations have been resolved within 2-4 weeks gives me so much comfort. Thank you all for sharing your experiences - it's making this stressful process so much more bearable!

I'm currently on day 3 of an IP investigation and finding this thread has been such a relief! Like many others here, I'm almost certain mine is related to multi-state wages since I worked in both New York and Pennsylvania during my base year. Reading through everyone's experiences, especially @Toot-n-Mighty's success story and @Keisha Jackson's detailed timeline, has really helped me understand what to expect and given me a solid action plan. I'm going to start the 8 AM calling strategy tomorrow morning based on all the recommendations here, and I'm already checking my correspondence section daily and continuing to file my weekly claims religiously. It's incredible how this community has transformed what felt like a complete mystery into something with clear steps to follow. The consistent 2-4 week timeline for multi-state wage verifications that everyone has shared gives me realistic expectations instead of just panicking. If I can't get through by phone after a week or so, I'll definitely try Claimyr based on the positive experiences shared here. Thank you all so much for sharing your stories - it's amazing how much difference it makes to know you're not alone in this process!

I'm on day 2 of an IP investigation and stumbled across this thread while frantically googling what it meant - thank goodness I found you all! Like so many others here, I'm pretty sure mine is related to multi-state wages since I worked in both New Jersey and Pennsylvania last year. Reading @Toot-n-Mighty's success story about getting their multi-state wage verification resolved in 5-7 days after speaking to someone gives me so much hope! And @Keisha Jackson, your detailed breakdown of the process and timeline is exactly what I needed to hear. I was starting to panic thinking something was seriously wrong, but now I understand this is actually pretty common. I'm going to start the 8 AM calling strategy tomorrow and keep filing my weekly claims religiously. If I can't get through after a week, I'll definitely try Claimyr based on all the positive feedback here. Thank you all for sharing your experiences - knowing there's a whole community going through this makes the stress so much more manageable!