Pennsylvania Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Update us when you get this resolved. I'm documenting these kinds of cases to show how the system fails parents and caregivers. Missing one appointment due to THEIR technical issues shouldn't leave a mother without funds for her baby. This is the kind of thing that pushes people into desperate situations.

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I definitely will update. I managed to get an appointment at CareerLink for tomorrow morning and I'm bringing documentation of all my attempts to schedule the RESEA. Fingers crossed they can help expedite this!

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Just checking back - were you able to get this fixed? Did going to CareerLink in person help?

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YES!! Going in person was the key! I met with a supervisor who confirmed they've been having system issues. She rescheduled my RESEA for next week AND submitted an override for my missed appointment due to technical difficulties. My payment should process within 2-3 days. Such a relief! Thanks to everyone who helped with advice.

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UPDATE: My money showed up again this morning! Exactly as everyone said. Thanks for keeping me from freaking out completely everyone!

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glad it worked out 👍

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I had a similar problem back in January and ended up sending an email to UCHelp@pa.gov with my claim details. Took about 10 days but someone actually responded and fixed my issue! Might be worth trying while you're also attempting to call.

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This is good advice. The email option sometimes works for simpler issues, though response times vary widely. Make sure to include your full name, last 4 of SSN, and claim ID number in the email so they can quickly identify your claim.

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I experienced something similar last year and discovered it was because I'd accidentally entered my previous employer's information incorrectly. The mistake caused an automatic flag in the system that required manual review. It might be worth checking if there could be any mistakes in your application that triggered the unresolved issue. Sometimes even small discrepancies between what you reported and what your employer reported can cause these issues.

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That's a good point - I'll double check all my employer info. I did work for two different companies last year, so maybe there's confusion about which one laid me off.

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my cousin was in this situation and he just stopped certifying when he had full weeks and then opened a new claim wheneve he had a slow week seems like to much hassle to certify every single week when ur not getting nothing anyways

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This is absolutely NOT the correct procedure and could result in claims being denied. Each time you stop certifying and then try to reopen, there's a potential delay in benefits and additional scrutiny. The proper procedure is to continue certifying every week regardless of earnings. Please don't follow this advice as it could jeopardize your benefits.

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To sum things up for you since there's some conflicting information here: 1. Yes, reopen your claim now since it was closed after your full-time week 2. After reopening, certify EVERY week going forward regardless of hours worked 3. Report all gross earnings accurately each week 4. Continue completing your work search requirements every week (2 job applications + 1 work search activity) 5. For weeks you earn over your benefit amount + PBC, you'll receive $0 but your claim stays active 6. You won't need to reopen your claim again as long as you keep certifying weekly This approach ensures your claim stays active during fluctuating work schedules and you'll receive partial benefits for eligible weeks automatically.

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Thank you for this clear summary! This makes much more sense now. I'll reopen my claim today and make sure to certify every single week going forward regardless of my hours. And I'll definitely keep up with the work search requirements too.

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anyone else notice how this ALWAYS happens right when your bills are due?? like they KNOW when you need the money the most and thats when they make it impossible to get through. the system is DESIGNED to make people give up on benefits they deserve!!!!

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Honestly feels that way sometimes. I ended up having to take out a payday loan while waiting for my claim to process and then got stuck in a debt cycle. The whole system is broken.

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@OP just wondering if you ever got through to someone? My claim just got stuck too and wondering if state rep or claimyr worked better for you?

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UPDATE: My claim was finally approved yesterday! It was the state rep that did it. Their office contacted UC last Thursday, and by Monday I got a call from a UC examiner who needed one additional piece of information about my separation. I provided it on the spot, and my claim was approved the next day. 9 weeks total but at least it's resolved now. Hang in there!

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After you file your appeal, you should request a copy of your claim record through the Right to Know process. This will show you exactly what evidence they're using against you. It takes about 2-3 weeks to get the records, but it's worth it. You can also try to talk to a UC examiner to understand why they made this determination - that's often faster than waiting for the records. Also, important note: even while appealing, set up a repayment plan even if it's just $5 a month. This keeps your account in good standing and prevents them from taking more aggressive collection actions while you fight this.

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Wait is that true about setting up a repayment plan? I thought that meant you're admitting you owe the money?

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It doesn't constitute an admission of fault. The UC documentation specifically states this. You can set up a minimal payment plan while appealing, and if you win, they refund any payments made. It just prevents them from taking collection actions or adding additional penalties while your appeal is pending.

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UPDATE: I just got through to UC after using the Claimyr service that someone suggested. The agent explained that my employer submitted new information claiming I was fired for misconduct instead of laid off. This is 100% false and I have texts from my manager confirming I was laid off due to slow winter business! The agent advised me to submit these texts with my appeal and request a new hearing. I'm filing my appeal today and contacting legal aid tomorrow. Thank you all for the help and advice!

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That's great news that you found out the specific reason! Make sure to include those text messages and any other documentation showing you were laid off. Also request all of your employer's submitted documentation as part of your appeal so you can see exactly what they claimed.

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Good luck with your appeal! Make sure to keep us updated on how it goes. The fact that you have documentation contradicting your employer's new claim is really important.

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i had thi happen to me and i had to cal my state rep office. they hve direct contact with UC people and fixed my account in 2 days. just google your local state representative and call there office

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this is good tip. my cousin did same thing when he had issues with his benefits last month and they help him

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Thank you everyone for all the help! Wanted to update that I got my claim filed successfully using Edge browser and the username reset method. What worked for me: 1. Used Microsoft Edge instead of Chrome 2. Did the "Forgot Username" process instead of password reset 3. Made sure to type my password manually (no autofill) 4. Cleared cookies before starting The system is definitely buggy but I was finally able to complete everything. Now just waiting for my claim to process!

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Great to hear you got it sorted! For future reference, if you do run into any issues where you need to speak with an actual UC rep, that Claimyr service I mentioned is a lifesaver. Took me from weeks of trying to reach someone to less than a day.

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My rep actually gave me a reference number for the inquiry they submitted. Did yours give you anything like that? Might be worth calling back to ask for it so you can reference it in future calls.

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No, they didn't give me any reference number. That's a good point - I'll call tomorrow and ask if they have one or can give me some kind of tracking number for the inquiry.

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One more thing I should mention - if your open issue is related to your separation from employment (quit/fired/laid off), having documentation ready will help. Things like separation letters, emails about your departure, or any relevant communication with your former employer. The examiner might ask for these to be uploaded or emailed when they call. Also, don't be surprised if the 'open issue' turns out to be something simple or even a system error. Often these long delays are due to claims being flagged by automated systems and then sitting in queues waiting for human review.

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Thank you! I was laid off (company downsizing) and I do have the official separation letter from HR. I'll have that ready just in case. Really hoping it's resolved soon.

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The PA UC system is SUCH a joke. They make up all these internal department names that mean nothing to regular people, don't explain ANYTHING clearly, and then expect us to just wait patiently while our bills pile up. I had a similar experience back in January - was told my claim was going to some special department for review and the rep couldn't even tell me how long it would take! Ended up waiting 17 days for my first payment. The whole system needs to be completely revamped.

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17 days???? i waited over 2 MONTHS last year. consider yourself lucky!

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Noah Ali

Quick update for everyone in this thread - as of April 2025, PA UC has actually improved their internal processing times. "Cash UI" transfers are now typically completed within 48-72 hours according to the latest information from L&I. This is part of their system modernization that began rolling out in January. So @Original_Poster, you may see your payment sooner than expected!

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Aria Park

That's amazing news! Thank you for the update. I'll keep an eye on my card and account.

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my frend got his check in like 5 days, but he lives in pittsburgh so maybe its based on how close u r to harrisburg? idk just a thought

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Location within PA shouldn't make a huge difference for mail delivery times. The main factors are when it was actually processed and whether there were any issues with the payment. The PA Treasury is responsible for issuing the physical checks, and there can sometimes be delays between when UC approves the payment and when Treasury issues it.

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UPDATE: My check finally arrived today! That's 16 days after they said it was mailed. The postmark on the envelope was actually August 2nd, not July 25th like they told me on the phone. So I guess there was some delay between when they approved it and when it actually went out in the mail. I'm just relieved it's here now. Thanks everyone for your help and advice! I'm definitely switching to direct deposit for all future payments.

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Great news! Glad it finally showed up. And yes, definitely switch to direct deposit - you'll get your money much faster.

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congrats!!! now u just gotta deal with filing those weekly claims without the system glitching lol 🙄

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