Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I was soooo confused about this when I first got my Money Network card too! Just wait till you try to figure out how to transfer money off that stupid card without paying fees lol. The whole UC payment system feels like it was designed in 1995 and never updated ugh

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For anyone reading this who wants to avoid fees with the Money Network card: 1. Use direct bank transfer in the app (free but takes 2-3 days) 2. Use ATMs in the AllPoint network (free withdrawals) 3. Get cash back when making purchases at most stores Avoid out-of-network ATMs as they charge $2-3 per withdrawal plus the ATM's own fee.

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Just wanted to update - checked this morning (Monday) at 7am and the funds are now showing on my Money Network card! So for anyone else wondering, Friday payments do typically show up Monday morning. Thanks everyone for your help!

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Great to hear! That's the typical timeline for most PA UC payments. For future reference, your regular weekly benefits should follow a more predictable pattern once you're in the system. Most people see their funds hit the card 2-3 days after filing their weekly certification (assuming no issues with your claim).

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Just a heads up - if you're calling about job search requirements being waived due to medical issues, make sure you have your medical documentation ready to fax or upload. They'll create a ticket but won't be able to resolve it until they receive your doctor's note. The ideal documentation includes the specific dates you're unable to search for work and needs to be signed by a licensed physician.

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Wait they can waive job search requirements? I didnt know that was even possible. I have a broken ankle right now and have been struggling to apply to jobs just to meet the weekly requirements.

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One more tip about calling PA UC: If you get through and then get disconnected (happens way too often), call back immediately and when prompted by the automated system, press the option to indicate you were disconnected during a previous call. Sometimes this puts you ahead in the queue rather than starting over. Doesn't always work but worth trying.

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This happened to me last month! Was on with someone for 20 minutes going through my complicated issue then suddenly disconnect. Called back immediately with the disconnect option and got through to someone else in about 10 minutes. The second person was able to see notes from my previous call which really helped.

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i work at a place with high turnover and so many of my coworkers quit and got denied but then they appeal and half of them win. depends on if u have proof and if ur boss shows up to the hearing my old boss never bothers showing up and people usually win when that happens

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That's interesting! I wonder if my old supervisor will bother showing up. They're pretty disorganized so maybe not.

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One more tip - during your hearing, stay calm and factual. Don't get emotional or attack your former employer personally, even if you're justified. The referee is only interested in facts relevant to UC law. And while you're waiting, make sure you continue filing your weekly claims/certifications, even though you're not getting paid yet. If you win your appeal, they'll pay all those back weeks, but only if you've been filing consistently.

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Thank you so much! I hadn't thought about still filing weekly claims during the appeal process - that's really helpful advice. I'm feeling more prepared now. I'll keep gathering my evidence and try to stay calm during the hearing.

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Just out of curiousity what was wrong with your wages that they had to fix??? Was it missing employer or wrong amounts?? I'm in the middle of trying to get mine corrected and its been a nightmare!!!

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In my case, one employer reported my wages under the wrong SSN (they transposed two digits), so those wages weren't showing up in my base year. I had to provide my W-2 and paystubs to prove I actually worked there, plus a letter from HR confirming the error. It was definitely a pain but worth fighting for since it increased my weekly benefit amount by about $75!

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I received backpay in February for a similar situation and it took exactly 8 days to appear on my Money Network card after the determination letter date (which was a Friday, so maybe that extended it). Just to prepare you though - when I called to check my card balance after a week, the automated system said I had $0, but when I spoke to a human rep, they could see the payment was pending in their system. Sometimes there's a delay between when UC processes it and when it actually hits the card. As others have said, just keep checking your card balance, and if nothing shows up after a week, that's when you should start making calls.

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That's really good to know about the pending payment not showing up in the automated system. My determination was issued on Tuesday, so I'll give it until next Thursday before I start worrying. Thanks for sharing your experience!

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I had this same question last year when I was on UC! My tax guy told me that the UC people don't talk to the tax people about this stuff. I was worried too but everything was fine when I filed taxes.

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somethin else to consider- if u get that extra $30/week for ur 2 kids, that's like $1500 extra per year if ur on UC the whole year. might be worth thinkin about if switchin who claims the kids on taxes makes sense money-wise with ur ex

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That's an interesting point. The tax credit is worth more than the UC dependent allowance, so it probably still makes sense to stick with our agreement. But definitely something to think about.

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I had something similar happen. Went to file for unemployment and found out someone had tried to file in my name during the pandemic. After about 10,000 calls, I finally got through to UC and explained the situation. They put a note on my account and had me submit extra documentation to prove my identity. It delayed my claim payment by about 3 weeks, but eventually everything got sorted out. Just be persistent and keep calling.

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3 weeks delay isn't as bad as I feared. Did they require any specific documentation beyond the ID.me verification?

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They asked for my driver's license, social security card, and a utility bill with my address. I had to upload them through the dashboard. After that, they put my claim on a special review track that took a few weeks, but it did get approved.

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UPDATE: I was finally able to reach someone at the fraud department! After about 50 attempts over two days, I got through. The agent confirmed someone tried to file a fraudulent claim using my info in 2021. They added notes to my account about the identity theft and told me my current claim should process normally, but might take an extra week for review. They're also sending me a form to fill out to officially document the fraud. Thanks everyone for the advice and help!

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Great news! Make sure to complete and return that form ASAP. Keep copies of everything. And it's still a good idea to check your credit reports and set up credit monitoring if you haven't already, just as a precaution.

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Just got an email saying they need me to upload proof of employment. Is a W-2 enough or do they need something else? Also worried because it says I have 7 days to respond.

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Anna Xian

Yes, a W-2 is sufficient proof of employment. Other acceptable documents include: - Pay stubs - Tax forms (1099s if you had self-employment) - Employment verification letter - Separation notice I recommend uploading both your W-2 and a few recent pay stubs if you have them. And definitely respond within that 7-day window - they strictly enforce those deadlines.

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Final update: My claim was approved! They backdated it 6 weeks and I just received my first payment on my Money Network card. Thanks everyone for the help and advice - I would have been completely lost navigating this system without your guidance.

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congrats! make sure u remember to file every week on time or they'll stop payments

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Great news! Remember that you can file your weekly claims anytime Sunday through Friday (the system is down for maintenance on Saturdays). Don't miss weeks as this can complicate your claim. And keep documenting your work search activities carefully.

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Hey, if you're having trouble getting through to PA UC, I discovered a service called Claimyr that really helped me. They get you through to an actual PA UC agent on the phone without the endless busy signals. I was skeptical but it actually worked - got through in about 30 minutes instead of days of calling. The agent was able to check if there were any issues with my Money Network card on their end. Check out their website at claimyr.com - they have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2

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That sounds really helpful actually. I'm going to try the card's customer service number first, but if I need to reach PA UC directly about this, I'll definitely look into that service. Thanks for sharing!

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Mei Chen

my cousin had this same problem last month and it turned out money network was having some kinda security update and a bunch of accounts got stuck. might just need to wait a day or 2 for it to fix itself thats what happened with him

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Update: I called the number on the back of my card and was able to check my balance! The customer service rep also told me they were doing a system update this week that's causing login problems for some people. Thanks everyone for your help!

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Just wanted to ask - did you file your biweekly claim as well? That's different from the initial application. The determination letter approves you for benefits, but you still need to file biweekly to get the money. When I first applied I didn't realize there were two different processes and got really confused why no money was showing up lol

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Yes, I've filed two weekly claims already! That's why I'm a bit confused about the delay. The system accepted my weekly claims, but the payment is still pending. I know they're different processes - it's just the waiting game that's driving me crazy!

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Just checking back - any update on your payment situation? Did it come through yet?

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Yes! The money finally showed up this morning - it took exactly 5 business days from receiving the determination letter. Thanks everyone for the help and for keeping me sane during the wait! I guess sometimes the system just takes its time.

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i heard theres a food bank at penn state for students maybe check that out while ur waiting for snap to fix ur benefits

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Update us when you hear back about your reconsideration request! It'll help other students in the same situation to know how it went.

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Will do! The online system shows they received my reconsideration request. Said it could take up to 30 days for review but I'm hoping it's faster since I included all the documentation upfront.

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