Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Mei Chen

UPDATE: I called the employer and finally got my hourly rate - $18.50/hr plus potential commission depending on department placement. Thanks everyone for the advice! I'm going to continue filing my weekly claims and report my hours worked × hourly rate for each week, even before I receive an actual paycheck. I really appreciate all the help!

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Great job resolving this! And congratulations again on the new position. Remember to keep track of your hours carefully these first few weeks. When you receive your first paycheck, take a moment to verify everything matches up with what you reported to UC. Best of luck with the new job!

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when i had this problem my cousin told me to just keep calling different numbers until someone helped me lol. took like 2 days but i finally got my money. the system is so broken!

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UPDATE: I finally got this resolved! For anyone with similar issues: I used the Claimyr service that someone suggested here and actually got through to a human at PA UC. Turns out there was a flag on my account because my address had changed since my last claim, which was causing the Money Network verification to fail. The UC agent removed the flag and had me call Money Network directly with a special code. Got my card working within an hour after that! Thanks everyone for the help!

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That's great to hear! Thanks for updating us. This is useful information for others who might face the same issue with address changes between claims.

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congrats! glad u got ur $$!

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this happened to me and my boyfriend last year!!! the trick is you HAVE to keep calling and calling until you get someone who knows what their doing. half the reps dont even know the proper procedures! eventually we got someone who knew about the emergency continuation of benefits during appeal and they fixed it in like 2 days. dont give up!!!

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That gives me hope! I feel like the rep I talked to yesterday was just reading from a script and didn't really know how to help with my specific situation. I'll keep calling until I find someone who knows about these relief options.

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I want to check in - were you able to get through to UC and request the Relief from Benefit Suspension? If they're still giving you trouble, consider contacting the Pennsylvania Unemployment Project or Community Legal Services as others suggested. They offer free assistance specifically for these situations and know how to navigate the system. Also, if your child has medical needs, make sure to document how the benefit interruption is affecting their care. This can be critical information for both your appeal and any emergency assistance applications.

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UPDATE: I finally got through this morning after trying for hours! I asked specifically for the Relief from Benefit Suspension form and mentioned the 3-year limit on collections. The supervisor I spoke with checked my file and said there might have been a mistake with my case. They're putting a hold on the recoupment while they review everything again! I should hear back by Monday. I'm still going to follow up with legal services just to be safe, but this is the first positive news I've had. Thank you all SO MUCH for your advice - I would never have known about these options otherwise.

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Good luck with your meeting! Mine was last month and it went fine. My advisor mostly focused on helping me improve my resume and suggesting some training programs I could take. They really just want to see that you're making an effort to find work. :

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UPDATE: Had my RESEA meeting this morning and it went way better than expected! My advisor was actually really helpful. She reviewed my work search activities (the notes on my phone were fine!), helped me update my resume, and connected me with some industry-specific resources I didn't know about. She also scheduled a follow-up for 3 weeks from now. Thanks everyone for calming my nerves and for the helpful advice!

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lucky u got a good 1!!! mine was horrible

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told ya it wasnt bad! glad it worked out for u

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anyone who says there 8-12 weeks is normal is WRONG! the law says they have to make a determination within 21 days! they're just understaffed and dont care about us!! my neighbor waited 4 months last year and almost got evicted while waiting. this is why everyone hates PA unemployment!

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Mia Green

You're correct that federal guidelines recommend states make determinations within 21 days, but during periods of high claim volume, states often exceed this timeframe. It's frustrating but currently the norm in Pennsylvania. This doesn't make it right, but it is the reality claimants need to prepare for.

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Quick update I forgot to mention - when I used that service the first commenter mentioned (Claimyr) the UC rep told me they dont even look at claims with issues until they've been sitting for at least 3-4 weeks. So if your only a month in they probly havent even assigned it to anyone yet. So frustrating!!!

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That's infuriating but also helpful to know. I think I'm going to try both the state rep route and maybe that call service to see which one works. Thanks everyone for the advice - this has been really helpful!

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One more thing to add - for phone hearings, they'll typically send you all the exhibits they plan to reference during the hearing ahead of time by mail or email. Make sure you review all of these documents carefully before your hearing. If you don't receive them at least 5 days before the hearing, call the UC service center right away to make sure they sent them to the correct address.

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That's really good to know. I'll keep an eye out for those documents. I'm guessing they'll include the initial overpayment notice and my waiver request form? Should I also send them my financial documents ahead of time, or just have them ready for the hearing?

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Yes, typically they'll include the overpayment determination, your waiver request, and any other relevant documents from your claim file. You should definitely submit your financial documents ahead of time - there should be instructions on how to do this included with your hearing notice. Don't wait until the actual hearing to present your evidence for the first time.

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I had an overpayment waiver hearing in February. I chose the phone option because I didn't want to miss a full day of work. My advice: write down exactly what happened and practice explaining it clearly before the hearing. The referee interrupted me a lot and I got flustered and forgot to mention some important details. Definitely prepare notes to refer to during the call!

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That's a great tip about preparing notes ahead of time. Was your waiver approved? How long did it take to find out the result?

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Mine was partially approved - they waived about half the overpayment amount. I got the decision letter about 2 weeks after the hearing. They determined some of it was their error but said I should have noticed part of the overpayment. Better than nothing I guess!

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Did it finally come through? Mine just hit my account this morning even though the payment date was 2 days ago!

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YES!! Just checked and it came through about an hour ago! All 3 weeks of payments at once - such a relief! Thanks everyone for the reassurance that this was normal. I was stressing out for nothing!

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Glad to hear your payment came through! For future reference, here's what the typical PA UC payment timeline looks like: 1. Payment date in system: This is when UC processes the payment 2. ACH transfer: 1-2 business days for most banks 3. Bank processing: 0-1 additional days depending on your bank Chime is generally faster than traditional banks, so going forward, you can usually expect to see deposits 1-2 days after the payment date shows in the system. First payments often take the longest, so future payments should be more predictable. Make sure you continue filing your weekly claims on time (Sunday through Friday of the claim week) to keep payments coming consistently.

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Thank you so much for explaining the timeline! I'll make sure to file every week on the same day to keep things consistent. Really appreciate everyone's help here!

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Just a heads up - if your check doesn't arrive within 10 business days (so about 2 weeks), you can request a trace and replacement. Don't wait longer than that or it gets complicated. You'll need to call UC, though, which is where that Claimyr service the other person mentioned might help since getting through to someone at UC is nearly impossible these days.

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Debra Bai

Good to know about the 10-day timeframe for requesting a trace! I really hope it doesn't come to that, but at least there's an option if the check never shows up.

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update us when u get ur check!! curious if yours is faster than mine was

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Debra Bai

Will do! I'll post again when it arrives. Checking my mailbox obsessively every day now lol

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The REAL QUESTION is why they make this so COMPLICATED?!? In 2025 we shouldn't have to jump through so many hoops just to get benefits WE PAID INTO!!!

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Yuki Sato

for real tho. whole system feels designed to make u give up

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To answer your follow-up question: PA UC does provide an official Work Search Record form that you can download from their website. Here's the process: 1. Go to www.uc.pa.gov 2. Click on "Forms and Publications" 3. Look for the "Work Search Record" form (UC-304) This form isn't required, but it's formatted exactly how they want to see the information if you're audited. You can also create your own system as long as it captures all the required details mentioned above. I'd recommend completing it weekly while the information is fresh, rather than trying to reconstruct your search activities later.

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Got it! Just downloaded the form. This makes me feel a lot better. I'll start tracking everything properly now. Thanks everyone for all the helpful information!

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have u tried talking to his work? when i got laid off they messed up and didnt report my last 2 months of wages which threw everything off. the HR lady had to send something to fix it

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No, but that's a good idea. I'll have him call his HR department tomorrow. Though with the layoffs I'm not sure how responsive they'll be...

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Just to add to my earlier comment - since you mentioned the April 18 filing date, that's DEFINITELY recent enough that a reporting error is the most likely explanation. The deadline for employers to report Q1 2025 wages was April 30, so they might not have submitted the most recent quarter. But with a base year of Jan-Dec 2024, all of those quarters should definitely be in the system by now unless the employer messed up. When I called using Claimyr, the UC rep could immediately see which quarters were missing and that helped us target exactly what documentation we needed to submit. In my case, it was Q3 2024 that was missing.

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That makes so much sense. I bet that's what happened! I'm going to try calling tomorrow using the service you mentioned. Hopefully they can tell us exactly which quarters are missing or have incorrect information.

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