PA UC denial for insufficient base year wages despite 2+ years employment - options?
So frustrated right now! My husband just got denied for UC benefits because they claim he 'doesn't have enough wages in the base year to qualify.' This makes ZERO sense because he's been at the same job since November 2022 (over 2.5 years now). He got laid off last week when the company restructured and they immediately filed for unemployment. How can they say he doesn't have enough wages when he's been working full-time at $19.75/hr for over 2 years?? The denial letter doesn't explain much - just the standard 'insufficient wages' language. Has anyone dealt with this before? What options does he have? We really need these benefits while he job searches.
34 comments


Zara Rashid
I went through the EXACT same situation in January! It turned out to be a reporting error where his employer didn't properly report wages to the state for one or more quarters. I used Claimyr (claimyr.com) to actually get through to a UC rep on the phone instead of waiting for weeks. Their video demo shows how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2. The rep was able to see the problem right away and helped me file a wage protest. We had to submit my husband's W-2s and paystubs as proof. Took about 3 weeks but they fixed it and he got backpay.
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Sean Doyle
•Thank you! I didn't even consider it could be a reporting error. That would explain a lot. Did you have to talk to his employer first or just went straight to filing the wage protest with UC?
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Luca Romano
This is a common misunderstanding about how the PA UC base year works. The base year isn't the last 12 months - it's actually the first 4 of the last 5 completed calendar quarters before you apply. So if he applied in April 2025, his base year would be Jan-Dec 2024, NOT including 2025 wages at all. If he had periods of lower earnings or wasn't at this job for part of that specific time period, that could explain it.
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Sean Doyle
•Oh wow, I had no idea that's how it worked! Let me check when exactly he started at this position. He was working elsewhere before but had a few months gap between jobs in late 2022. That might be the issue.
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Nia Jackson
did he try to appeal it yet? my brother got the same letter but when he appealed they ended up approving him cuz there was just a mix up with his ss# or something
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Sean Doyle
•Not yet - we just got the letter yesterday and were trying to figure out what to do. Good to know appeals can work sometimes!
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Mateo Hernandez
You need to file a wage protest immediately if you believe there's an error. Here's exactly what to do: 1. Call the UC service center (good luck) or use the messaging system in the portal 2. Request a wage protest form (UC-785) 3. Submit copies of ALL wage documentation (pay stubs, W-2s, tax returns) 4. Include a written statement explaining why you believe there's an error Do this ASAP as there's a limited time to protest (usually 15 days from the determination). Also, have him continue job searching and documenting all work search activities because if the protest is successful, he'll need to show he was actively looking for work to get benefits for these weeks.
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Sean Doyle
•This is extremely helpful! I'll get all his documentation together tonight. Do you think we need the first few paystubs from 2022 or just the W-2s from 2023 and 2024?
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CosmicCruiser
I hate PA unemployment so much!!!! They denied me THREE TIMES with this same excuse and I had been working for 5 years!!! The system is designed to reject people and make it impossible to get what we've paid into. I spent MONTHS fighting them and eventually got approved but missed 3 mortgage payments waiting. The whole system is BROKEN!!
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Aisha Khan
•Same here! The worst part is you can't even talk to anyone to explain the situation. I left messages for 6 weeks before giving up.
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Luca Romano
Based on your follow-up comments, it's sounding like the gap in employment in late 2022 might be the issue. Here's something important to understand: to qualify for UC in Pennsylvania, he needs to have earned at least $116 per week for at least 18 weeks in the base year OR earned at least $9,900 total during the base year. If that gap in 2022 pushed him below either threshold for the specific quarters they're looking at, that's your problem. Also, if the job before the gap was out-of-state, those wages won't automatically be included in PA's calculation unless you specifically request a combined wage claim across states.
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Sean Doyle
•Yes! I think that's it. His previous job was in Ohio and we moved to PA in Nov 2022. He was unemployed for about 8 weeks during the move before starting the PA job. So they're probably not counting any of his Ohio wages. Would requesting this combined wage claim be part of the wage protest process?
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Mateo Hernandez
Ah, this makes perfect sense now. You need to specifically request a Combined Wage Claim (CWC) since he worked in Ohio previously. This is different from a regular wage protest. Call the UC service center and specifically ask to file a Combined Wage Claim to include his Ohio wages. Have his Ohio employer information and approximate dates of employment ready. They'll contact Ohio to verify those wages and recalculate his eligibility. Different timing scenario to consider: if he filed in April 2025, his base year would be Jan-Dec 2024 (all PA work, should qualify). If he filed in March 2025, his base year would be Oct 2023-Sep 2024 (all PA work, should qualify). But if he filed in Feb 2025, his base year would be Jul 2023-Jun 2024 (all PA work, likely qualifies). Very early 2025 filings might pull in quarters where the Ohio/gap situation matters.
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Sean Doyle
•He filed on April 18, 2025, so that would make his base year Jan-Dec 2024, right? That should be all PA work at his full wage, so now I'm confused why he wouldn't qualify. Unless... his employer messed up their wage reporting like the other commenter mentioned. I'll definitely request both the wage protest AND the CWC just to cover all bases.
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Ethan Taylor
have u tried talking to his work? when i got laid off they messed up and didnt report my last 2 months of wages which threw everything off. the HR lady had to send something to fix it
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Sean Doyle
•No, but that's a good idea. I'll have him call his HR department tomorrow. Though with the layoffs I'm not sure how responsive they'll be...
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Zara Rashid
Just to add to my earlier comment - since you mentioned the April 18 filing date, that's DEFINITELY recent enough that a reporting error is the most likely explanation. The deadline for employers to report Q1 2025 wages was April 30, so they might not have submitted the most recent quarter. But with a base year of Jan-Dec 2024, all of those quarters should definitely be in the system by now unless the employer messed up. When I called using Claimyr, the UC rep could immediately see which quarters were missing and that helped us target exactly what documentation we needed to submit. In my case, it was Q3 2024 that was missing.
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Sean Doyle
•That makes so much sense. I bet that's what happened! I'm going to try calling tomorrow using the service you mentioned. Hopefully they can tell us exactly which quarters are missing or have incorrect information.
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Josef Tearle
Just wanted to share my experience since I went through something similar last year. I was denied initially for "insufficient wages" even though I had been working steadily. Turned out my employer had filed their quarterly wage reports late, so some of my earnings weren't showing up in the system when UC calculated my base year wages. The key thing I learned is that you have to be really specific about what type of issue you're dealing with when you contact them. Based on what you've described with the April filing date and continuous employment, this sounds like either a wage reporting error OR possibly an issue with how recent quarters are being calculated. Make sure when you call (or use one of those callback services people mentioned) that you ask them to tell you EXACTLY which quarters show wages and which don't. That will help you figure out if it's a reporting problem, a timing issue with recent quarters, or something else entirely. Don't let them just give you the standard "insufficient wages" response - push for specifics about what's actually in your husband's wage record. Good luck! The system is frustrating but once you get to the right person who can actually look at the details, these issues usually get resolved pretty quickly.
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Haley Bennett
This is such a common and frustrating issue! I've been helping people navigate PA UC for years and what you're describing sounds like a classic wage reporting delay or error. Since your husband filed on April 18th with his base year being Jan-Dec 2024, ALL of those quarters should absolutely be in the system by now - there's no timing issue here. Here's what I'd recommend doing immediately: 1. Call his former employer's HR/payroll department FIRST thing tomorrow. Ask them to verify they submitted quarterly wage reports for ALL of 2024 (especially Q4 2024). Sometimes companies mess up the final quarter reporting when they're doing layoffs. 2. While you're gathering his documentation, make sure you have his final paystub from the layoff - this will show his year-to-date earnings which should easily exceed the $9,900 minimum requirement. 3. When you contact UC (whether through phone or that callback service others mentioned), ask for a "wage detail report" that shows exactly what quarters they have on file and the amounts. This will tell you immediately if it's a reporting error vs. something else. At $19.75/hour full-time for over 2 years, he should EASILY qualify - this is definitely a system/reporting error, not a legitimate denial. Don't get discouraged, just be persistent and methodical about getting the right documentation to the right people.
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Raúl Mora
•This is incredibly helpful advice! I really appreciate you taking the time to lay out such specific steps. You're absolutely right that at his wage and hours worked, this has to be a system error. I'm going to start with calling his former employer first thing tomorrow morning to check on their quarterly reporting, then gather all his paystubs and final pay statement. Having that wage detail report from UC sounds like it will be the key to figuring out exactly what's missing. Thank you so much for the encouragement - it's easy to feel defeated when you get these denial letters, but knowing this is fixable helps a lot!
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Nalani Liu
I'm dealing with a very similar situation right now! My sister got denied for the same reason even though she's been working consistently for 3 years. What we discovered is that sometimes employers don't submit their wage reports on time or there are glitches in the state's system that cause wages to not show up properly. One thing that really helped us was requesting a copy of her "wage and benefit year" statement from UC - this shows exactly what wages they have on file for each quarter. When we got it, we could see that two entire quarters were showing as $0 even though she definitely worked and paid into the system during those periods. The appeal process isn't as scary as it seems either. We filled out the form, attached copies of her W-2s and a few representative paystubs from the missing quarters, and wrote a simple letter explaining that the wage records were incomplete. It took about a month but they reversed the decision and she got her benefits plus back pay. Don't give up! With over 2 years of consistent work at that wage, your husband absolutely should qualify. This is almost certainly a paperwork/system error that can be fixed.
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Teresa Boyd
•This is really reassuring to hear! Requesting that "wage and benefit year" statement sounds like exactly what we need to do. It makes so much sense that we'd be able to see the specific quarters showing $0 - that would give us concrete proof of what's missing versus what should be there. Did you have to request that statement through the online portal or did you have to call? And about how long did it take to get it? I'm feeling much more confident now that this is fixable, especially hearing that the appeal worked for your sister. Thank you for sharing your experience!
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Fatima Al-Hashimi
I went through almost the exact same thing two years ago! Got denied for "insufficient base year wages" even though I'd been working full-time for 3+ years. Turns out my employer had made an error when filing their quarterly wage reports - they accidentally used the wrong federal ID number for one quarter, so those wages weren't being credited to my record. The fastest way I found to get answers was to request a "monetary determination worksheet" through the UC portal (it's under forms/documents). This shows you exactly what quarters they have wages for and the amounts. When I got mine, I could clearly see one quarter showing $0 when it should have been around $6,000. Once I had that proof, I filed a wage protest with copies of my paystubs for that quarter. The whole thing got resolved in about 3 weeks and I received all the back benefits. At your husband's wage rate working full-time, he should easily meet the requirements - this is definitely a reporting error somewhere in the system. Don't let them discourage you with the generic denial language. Keep pushing for specifics about what's actually in his wage record!
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Honorah King
•This is so helpful! I didn't know about the "monetary determination worksheet" - that sounds like exactly what we need to pinpoint where the problem is. Having that concrete evidence of which quarter is missing or incorrect will make the wage protest so much stronger. It's encouraging to hear it only took 3 weeks to resolve once you had the right documentation. I'm going to request that worksheet first thing tomorrow along with calling his former employer. Really appreciate you sharing the specific form name and where to find it in the portal - that saves us a lot of time trying to figure out what to ask for!
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Clarissa Flair
I'm going through something very similar right now! My boyfriend got denied last month for the same "insufficient base year wages" reason even though he's been working consistently at $21/hr for almost 3 years. What we found out is that PA's unemployment system has been having major issues with employer wage reporting, especially for companies that have had layoffs or restructuring. Here's what worked for us: First, we called his employer's payroll department and found out they had submitted their Q4 2024 wages late due to the layoffs. Second, we used that Claimyr service someone mentioned above to actually get through to a UC representative (seriously, it's impossible to reach them otherwise). The rep was able to see immediately that his Q4 wages were missing from their system. We're still waiting for the resolution, but the UC rep said once the employer resubmits the correct wage information, it should be processed within 2-3 weeks. She also mentioned that they've been seeing a lot of these cases lately where employers mess up their final quarter reporting during layoffs. Don't give up! At your husband's wage and work history, this is 100% a system error. Make sure to document everything and keep copies of all his paystubs - you'll need them for the wage protest.
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Callum Savage
•This is exactly what I needed to hear! It sounds like the timing of layoffs and final quarter reporting is a really common issue. I'm definitely going to call his employer's payroll department first thing tomorrow to check if they submitted their Q4 2024 wages correctly. It makes perfect sense that companies might mess up their reporting when they're dealing with layoffs and restructuring. I'm also going to try that Claimyr service - it sounds like actually talking to a UC rep who can see what's missing in real time is the key to getting this resolved quickly. Really appreciate you sharing what's working for you, and I hope your boyfriend's case gets resolved soon too!
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GalaxyGlider
I work for a local legal aid organization and we see this exact scenario almost weekly. What you're describing is a textbook case of either employer wage reporting errors or system timing issues. Given your husband's employment history and wage rate, he should absolutely qualify for benefits. Here's my professional recommendation for your next steps: 1. **Document everything immediately** - Gather all 2024 paystubs, W-2, and his final pay statement showing year-to-date earnings 2. **Contact the employer first** - Call their HR/payroll department tomorrow and specifically ask if they submitted ALL quarterly wage reports for 2024 on time, especially Q4 3. **Request wage records from UC** - Ask for both the "monetary determination worksheet" and "wage and benefit year statement" to see exactly what quarters show $0 or incorrect amounts 4. **File a formal wage protest** - Don't just appeal the denial, specifically file a wage protest citing employer reporting errors The fact that he filed in April 2025 with a base year of Jan-Dec 2024 means all those wages should definitely be in the system by now. At $19.75/hr full-time, he'd have earned roughly $40,000+ in 2024 alone, which is 4x the minimum requirement. One important note: Make sure he continues documenting job search activities even while fighting this denial. If/when it gets overturned, he'll need to show he was actively seeking work to receive benefits for these weeks. This is frustrating but very fixable. Don't let them wear you down with bureaucratic delays - your husband earned these benefits and deserves them.
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Rachel Clark
•This is incredibly thorough and professional advice - thank you so much! Having it laid out in clear steps like this makes the whole process feel much more manageable. You're absolutely right about the numbers - at his wage and hours, he should have easily earned well over the minimum requirement in 2024 alone. I'm going to follow your recommendations exactly: start with gathering all the documentation tonight, call the employer's payroll department first thing tomorrow, then request those specific wage records from UC. I really appreciate the reminder about continuing to document job search activities too - that's something we might have overlooked while focusing on the denial. It's reassuring to hear from someone who deals with these cases regularly that this is both common and fixable. Thank you for taking the time to provide such detailed guidance!
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Samantha Johnson
I went through this exact same situation about 6 months ago and it was so stressful! After reading all the helpful advice here, I wanted to add one more thing that really helped me get faster results. When I finally got through to a UC representative (used one of those callback services too), I asked them to send me a detailed breakdown of exactly which employer reported wages for which quarters. This was different from the monetary determination worksheet - it actually showed me the employer names and EINs associated with each wage entry. That's when I discovered the problem: my employer had changed their payroll company mid-year and the new payroll company had been using a slightly different version of the company's legal name when reporting wages. The UC system couldn't match them up as the same employer! Once we got that sorted out with a wage protest, everything was approved within 10 days. Just another angle to consider if the standard wage reporting error doesn't turn out to be the issue. Sometimes it's these weird technical glitches that cause legitimate wages to not show up properly in their system.
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Miguel Diaz
•This is such a great point about payroll company changes! I hadn't even thought about that possibility. Now that you mention it, his company did switch to a new HR/payroll system sometime in the middle of 2024 - I remember him having to re-enter all his direct deposit information and tax withholdings. That could absolutely explain why some quarters aren't matching up in the UC system! When I call tomorrow, I'm definitely going to ask about getting that detailed breakdown you mentioned with the employer names and EINs. It sounds like that level of detail is really what you need to pinpoint these technical mismatches. Thank you for sharing this - it gives me another specific thing to ask about and investigate!
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Lydia Santiago
Wow, reading through all these responses has been incredibly educational! I had no idea there were so many potential technical issues that could cause legitimate wages not to show up in the UC system. The payroll company change angle that Samantha mentioned really resonates - companies switching systems mid-year seems like it could easily cause these kinds of database matching problems. For anyone else dealing with this, it sounds like the key is getting that detailed breakdown from UC showing exactly which employer names/EINs are associated with each quarter's wages. That seems to be the smoking gun for identifying whether it's a standard reporting error, a timing issue, or one of these more complex technical mismatches. I'm also bookmarking all the specific forms and documents people mentioned (monetary determination worksheet, wage and benefit year statement, UC-785 wage protest form) since those seem to be the concrete tools you need to actually fight these denials effectively. Thanks to everyone who shared their experiences - this community is amazing for breaking down these bureaucratic processes into actionable steps!
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Sean Murphy
•This thread has been such a lifesaver! I'm actually dealing with a similar situation right now - my partner got denied last week for the same "insufficient wages" reason despite working steadily for over 18 months. Reading everyone's experiences has given me so much hope that this is fixable rather than just accepting the denial. I had no idea about all these potential technical issues like payroll system changes, late quarterly reporting, or EIN mismatches. I'm going to start with requesting that detailed wage breakdown tomorrow and see what shows up (or doesn't show up) in his record. It's amazing how this community breaks down these complex bureaucratic processes into actually manageable steps. Thank you all for sharing your knowledge and experiences!
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Dananyl Lear
I'm dealing with this exact same issue right now! Got denied three weeks ago with the same "insufficient base year wages" reason even though I've been working full-time at $22/hr for almost two years. After reading all these responses, I'm realizing I probably should have been more proactive about investigating the specific cause instead of just feeling defeated by the denial letter. The advice about requesting those detailed wage breakdowns sounds crucial - I had no idea you could get that level of specificity about which quarters are missing or have errors. I'm definitely going to try that Claimyr service to actually get through to someone who can tell me exactly what's in my wage record versus what should be there. It's so frustrating that the system seems designed to reject people first and make us fight for benefits we've legitimately earned, but reading everyone's success stories gives me hope that persistence pays off. Going to start gathering all my documentation tonight and make some calls tomorrow. Thanks for sharing your experience - it really helps to know this is fixable!
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