UPDATE: I used Claimyr this morning and actually got through to a person! The representative said my claim did go through but got flagged because of the late filing. She said the system automatically puts claims like mine into a review status, which is why I couldn't see it. She released the hold and said my claim should show up in my dashboard within 48 hours. I'll post another update when I see it. Thank you everyone for the help and advice during my panic mode!

glad u got help! wish id known about that service months ago lol. let us know if u actually get paid!

UPDATE: I finally got in! Followed the detailed steps from @profile2 and waited until 2:30pm. System is working now. For anyone else having this issue - definitely do a full computer restart and try a different browser. Thanks everyone for your help!

Well the site's still not working for me and now I'm completely locked out until tomorrow. My claim is due TOMORROW. This is going to delay my payment, isn't it? I hate this system so much. Every time I think things are going smoothly something like this happens!!!

Just to follow up on my earlier comment - make sure when you talk to UC, you specifically ask about the work search requirements during medical unavailability. Typically, when someone has an approved medical exemption, they're also temporarily exempt from the work search requirements for those specific weeks. But you need to get this confirmed and documented in his case notes by a representative.

update: I finally got through to someone at UC today after calling for 3 hours straight! They told me I can submit a paper form on his behalf with a doctor's note from the rehab facility. They're also rescheduling his RESEA appointment for late August when he'll be out. Thank you all for the advice - it really helped me figure out what to do!

any chance u can get anything in writing from coworkers who heard the racial slurs? that would help ur case big time. also check ur work email if u still have access - any evidence that u reported the issue before being fired would be super helpful to counter the misconduct claim.

Quick update for those following - I've seen several similar cases recently get resolved within 9-10 weeks (still too long, but better than 12+). Make sure you're responding immediately to any mail or messages from UC. If you receive a questionnaire about your separation, return it within 24 hours if possible. This is also a good time to gather any documentation about the racial harassment - text messages, emails, names of witnesses, dates of incidents, and especially any proof you reported it before being terminated. One last tip: if you do need to appeal (hopefully you won't), request a hearing by telephone rather than in-person. The telephone hearings are typically scheduled 3-4 weeks sooner.

One more important point: While your Board appeal is pending, make sure you continue filing your weekly claims! If you win your appeal, you'll only get paid for weeks you properly certified. Many people stop filing during appeals and then can't get those weeks paid even if they ultimately win.

Welcome to PA UC where the rules are made up and your evidence doesn't matter! Seriously though, make sure you use the exact magic words "necessitous and compelling" in your Board appeal. The whole system runs on these specific legal terms. I got denied TWICE before I figured this out, then won my third appeal using those exact words even though I was saying the same thing all along. RIDICULOUS system.