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try calling right when they open but also try 30 min b4 they close. Sometimes the afternoon is better bc everyone tries in the morning
UPDATE: I tried that Claimyr service someone mentioned and actually got through to a PA UC rep today!!! They explained that my claim needed wage verification from both states. The rep put notes on my account and said it should be processed within 7-10 business days. They're also going to backdate all payments to my initial filing date. HUGE relief! Thanks everyone for the advice!
Great news! Make sure to continue filing your weekly claims during this time. And if you don't see movement after the 10 business days, don't hesitate to try reaching out again. Glad you got some answers!
awesome! told u it would work out eventually. uc is slow but they do pay everything once approved
I'm going through the same thing right now too! Filed my appeal 3 weeks ago for the same reason - job search requirements. Still waiting for any update. My anxiety is through the roof. Let me know what happens with yours!
Will do! This waiting game is definitely stressful. Fingers crossed we both get good news!
THE ONLY WAY TO GET ANYTHING DONE WITH PA UC IS TO CALL YOUR STATE REPRESENTATIVE!!!! I waited 10 weeks for a hearing and nothing happened until I contacted my rep's office. Suddenly my hearing was scheduled for the next week. The whole system is designed to make you give up!!!
While contacting your state representative can sometimes help with long delays or unusual situations, most appeals do proceed normally without this intervention. The current standard processing time for appeals is typically 4-8 weeks, though it can sometimes take longer during busy periods. If it's been more than 8 weeks since the appeal deadline and you haven't received a hearing notice, then reaching out to your state representative could be a good option. But for most people, the system does work within the expected timeframes.
Quick update - I tried that Claimyr service I mentioned and it worked again. Got through to an agent in about 35 minutes today (way better than my previous attempts). Just sharing since a few people asked. The rep I spoke with said they're training new staff right now so phone lines are worse than usual.
ALWAYS an excuse with them!! "Training new staff" yeah right, more like BUDGET CUTS!!! They don't want us getting our benefits we PAID FOR with our taxes!!!
Update us after your appointment next week if you don't get through by phone before then. The in-person appointments can actually be really helpful because you get dedicated time with someone who can look at your specific situation. Bring all your documentation about both claims - denial letter from the previous claim, pay stubs from your November job, any separation paperwork. The more prepared you are, the smoother it will go.
Will do! I've started gathering all my documents just in case I can't get through by phone. I have my denial letter and all my pay stubs from the November job, plus the termination notice. Fingers crossed either the phone works out or the in-person appointment solves everything!
Just to clarify for anyone reading this thread later - here's how to handle missed interviews for different PA benefit programs: 1. For UC (unemployment): Use your dashboard messaging system or call 1-888-313-7284 2. For SNAP/food stamps: Contact your County Assistance Office (each county has its own) 3. For Medical Assistance: Call 1-866-550-4355 Missed interviews generally need to be rescheduled within 30 days, though some programs like SNAP have shorter deadlines. Always check your specific notice for the exact timeframe.
This is so helpful! My wife's been dealing with PA benefits after her work accident and it's a maze of different departments. Bookmarking this.
UPDATE: Got through to the County Assistance Office! They rescheduled my mom's SNAP interview for next Tuesday. They said there was a backup in processing applications due to their new system update. Thank you all for your help - especially for pointing out I was calling the wrong department entirely. Would have never figured that out on my own.
NebulaNova
So what happens if both states deny you??? My brother got caught between PA and Ohio claims and ended up with nothing for like 2 months until he got a new job.
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Zainab Omar
•If both states deny you initially, you have appeal rights in both states. However, in a situation like this where there's work in two states but not enough in either to qualify alone, you can request a combined wage claim. This allows you to combine your wages from multiple states to qualify for benefits. But you have to specifically request this - it doesn't happen automatically.
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Miguel Ortiz
Just wanted to update everyone - I took the advice and filed with NC today. The online system was actually easier to use than PA's. Now I'm waiting to see what they say. I also managed to get through to someone at PA UC after using that Claimyr service (thanks for the recommendation). The agent said my Board appeal is showing as "pending review" which apparently means it's in the queue but hasn't been assigned yet. She also confirmed that filing in NC was the right first step regardless of the appeal outcome. Will update when I know more!
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Zainab Omar
•Great update! Sounds like you're on the right track. The Board typically takes 4-6 weeks to render a decision once they actually start reviewing your case, so keep that timeline in mind. Glad you were able to talk to someone in PA!
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