Pennsylvania Unemployment
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PA UC 'Audit for New Hire' status frozen for 2+ months - what to do after state rep intervention didn't help?
I'm stuck in this weird PA unemployment limbo and don't know what to do next. I worked at a company for only 5 weeks (started June 8th and was let go July 15th, 2025). I filed for UC benefits and got paid ONE week, then my claim suddenly changed to "Audit for New Hire" status on July 25th and no more payments came through. It's been over 2 months with zero updates! I contacted my state representative's office last week (Sept 28th) because I was desperate. They actually had someone from UC call me the next day, which seemed promising. The UC rep told me they'd have a determination "either this week or next week" but here we are at the end of that timeframe with nothing. No updates, no changes to my dashboard, no communication whatsoever. I'm only looking for about 6 weeks of payments since I started a new job on August 30th. I've checked my dashboard obsessively and no change. What else can I possibly do to get this resolved? Has anyone dealt with the "Audit for New Hire" status before?
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Still waiting for PA UC to correct my 2020 claim issue in 2025 - am I alone?
I feel like I'm in some kind of unemployment twilight zone. Back in 2020 during the pandemic mess, my claim had an 'open issue' for 6 weeks before getting fixed. But there was an underpayment that was supposed to be corrected - they literally told me a check would be mailed 'within 2-3 weeks' for the $2,950 they miscalculated. Five years later, I'm STILL waiting! I've called dozens of times (impossible to get through), sent messages through the portal, even mailed a letter with documentation. The few times I've managed to speak with someone, they just say it's 'pending review' or 'needs supervisor approval.' Has anyone else been waiting YEARS for PA to fix an old claim? Does the system ever actually resolve these ancient issues? I'm about to give up on ever seeing that money...
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PA Unemployment is THE WORST government agency I have EVER dealt with in my life!!!! They still owe me $4800 from 2020 and I've given up completely. Been trying for literally 5 YEARS with no resolution. The whole system is DESIGNED to make people give up on getting money they're legally entitled to. Save yourself the stress and mental health damage and just write it off as a loss. Not worth the endless hours of frustration for money you'll probably never see.
I understand the frustration, but I'd encourage you not to give up. The process I mentioned above with Form UC-46A worked for me after 4 years of trying. The key is getting out of the regular customer service loop and into the formal appeals process where they're legally required to review and respond.
Based on what I'm seeing in this thread, the OP should take these specific steps: 1. Complete Form UC-46A (Appeal) citing "administrative error - failure to process acknowledged adjustment" 2. Include copies of all documentation showing PA UC acknowledged the underpayment 3. Reference the specific regulation in the 2020 BRI handbook about correction timeframes 4. Submit via certified mail with return receipt 5. If no response in 30 days, contact your state representative's office - they have liaisons at UC who can escalate The backlog from 2020 is still being worked through, but claims with proper documentation are being resolved.
Thank you for these clear steps! I'm going to follow this exact process. One question - should I also continue trying to call them while the appeal is processing, or just wait for a response to the form?
Once you've submitted the UC-46A, the claim enters a different processing queue. Calling regular customer service likely won't help at that point as they won't have visibility into the appeals process. However, after 2-3 weeks, you can call the UC Appeals office directly at their separate number (check the PA UC website for the current appeals phone line) to confirm receipt and check status.
PA UC financial redetermination deleted my credit weeks - can appeal but confused
I'm completely frustrated with PA unemployment right now. I worked consistently from January 2024 to February 2025 at a manufacturing plant (13 months full-time). Got laid off and filed for UC, received 2 payments, then out of nowhere got a 'financial redetermination' letter. The letter says I'm financially eligible (showing my wages from the past year), but then there's this confusing part saying 'financial eligibility alone doesn't qualify you' for benefits. When I logged into my portal, ALL my credit weeks that were previously showing are GONE! Vanished! The notice mentions I can appeal their decision, but I'm not even sure what I'm appealing since it says I AM financially eligible? Has anyone else had their credit weeks disappear after a redetermination? Did appealing actually work? I've got bills due next week and this is stressing me out!
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One last suggestion - check if your claim crossed over a quarter boundary. PA UC sometimes needs to recalculate benefits when a new quarter starts because they look back at different months for your base period. This can sometimes trigger a redetermination that looks concerning but is actually just administrative. Regardless, definitely pursue both the appeal and trying to reach someone by phone. Document everything, including all your attempts to contact them. If you do need to appeal, having a record of your attempts to resolve the issue will help your case.
That's a really good point about the quarter boundary! I filed in mid-March 2025, so that might be exactly what happened. I'll mention this when I finally get through to someone. Thanks for all your help!
PA UC Money Network card payment delayed today - anyone else waiting?
Been refreshing my Money Network account all morning but still no UC payment showing up. Usually hits by 6 AM on Wednesdays but it's almost noon now. Anyone else still waiting for their PA unemployment deposit today? Getting anxious since rent is due Friday and I'm counting on this money. Is there a holiday or system issue I'm not aware of?
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This is why I switched to direct deposit instead of the Money Network card. I was having too many issues with delayed payments and random holds. With direct deposit, it's much more consistent - funds always hit my bank account Tuesday night/Wednesday morning without fail. You might want to consider switching if the card keeps giving you trouble.
HOW do you switch to direct deposit?? I've been stuck with this stupid card for months and HATE IT! They charge fees for everything and customer service is USELESS when there's a problem. I've asked about direct deposit twice but got nowhere
Log into your PA UC dashboard, go to "View and Maintain Account Information," then select "Payment Information" and "Modify." You'll be able to enter your bank routing and account numbers there. The change takes effect for your next payment cycle. Make sure your bank info is 100% accurate or it will cause delays.
PA UC benefit year ending with zero balance but still part-time - can I reapply for partial benefits?
My PA UC claim is about to reach zero balance by next week, but my employer still hasn't restored my hours to full-time (only giving me 20-25 hours weekly). I've been receiving partial benefits for the past 5 months since they cut our hours. When my balance hits zero, am I allowed to immediately file a new claim for partial benefits? Or is there a waiting period? My benefit year doesn't technically end until September, but my money will be gone before then. Anyone dealt with this situation before? I'm worried about making ends meet if there's a gap in benefits.
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my cousin said apply for PUA if regular uc runs out
PUA (Pandemic Unemployment Assistance) ended in September 2021. That program no longer exists. Please be careful about outdated information as unemployment programs change frequently. The only options now are regular UC, PEUC has also ended.
Update: Used Claimyr this morning and got through to PA UC in about 15 minutes! The rep confirmed that I qualified for additional benefits within my current benefit year because I had enough work hours. They're processing it now and said my payments should continue without interruption. So relieved!
That's great news! I just tried the Claimyr service too and finally got through after weeks of trying. The UC rep said I do qualify for additional benefits since I've been working 20+ hours weekly throughout my claim period. She said to just keep filing my weekly claims as normal and they'll automatically transition me to additional benefits with no gap. Such a relief!
Chloe Anderson
i had the audit for new hire thing too and what actually happened was my previous employer told them i quit when i was actually laid off!!! make sure u check with ur previous employer what they told UC cuz sometimes they lie to avoid their UI tax going up. it took me going to a hearing to finally get my money (like 3 months later).
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Emma Thompson
AuthorOh wow, I didn't even think about that possibility. I'll try to reach out to HR at my previous job and see if they'll tell me what they reported. I was definitely let go during my probationary period, but maybe they reported it differently. Thanks for the tip!
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Freya Pedersen
Just to add one more important point - make sure you're checking both your dashboard AND your physical mail. PA UC often sends determination letters via regular mail that don't show up in the online system. And sometimes they'll send requests for additional information this way too. If you miss responding to one of these, it can further delay your claim.
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Emma Thompson
AuthorThat's a good point - I've been obsessively checking my mailbox too, but haven't received anything from them. I'm going to try the appeal process mentioned above and also try to check with my previous employer to see what they reported. If those don't work, I might try that Claimyr service someone mentioned just to finally talk to a real person. Thanks everyone for the suggestions!
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