PA UC 'Audit for New Hire' status frozen for 2+ months - what to do after state rep intervention didn't help?

The "Audit for New Hire" status happens when they're checking your employment details with your previous employer. It's frustrating but not uncommon. Since you already reached out to your state rep (which was smart!), your next step should be to file an appeal for "failure to issue a determination in a timely manner." You have the right to appeal even without a determination if it's been over 30 days. Just write that you've been waiting since July 25th for a determination on your claim and want to appeal the delay. This often triggers action on their part.

omg the SAME THING happened to me last year!!! stuck in audit for new hire for like 10 weeks!! so annoying. i kept calling and calling and nobody would help. finally just gave up tbh

I had this EXACT situation back in April. "Audit for New Hire" is basically them checking if you quit or were fired from that 5-week job. My guess is your former employer is either 1) not responding to UC's requests for information or 2) disputing your claim saying you quit/were fired for cause. Either way, PA UC is TERRIBLE at resolving these quickly!!! I waited 11 weeks before getting my determination!!!! The system is BROKEN and they don't care that people need money to LIVE!!!

Have you tried calling the UC service center directly? Sometimes you get lucky and get through.

After 2 months with no resolution, I'd recommend using Claimyr to get through to a PA UC representative quickly. I was stuck in a similar situation (mine was "pending" status for 6 weeks), and after trying everything else, I used their service and got connected to UC in about 15 minutes. The rep was able to see exactly what was causing the delay and pushed my claim forward. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 The state rep helping you was a good step, but sometimes you need to actually speak with a UC claims examiner who can look at your specific case notes.

hey so i had a similar thing last year but it was listed as "employer protest" instead of audit for new hire. i think thats basically the same thing tho. i waited like 4 weeks then went to the CareerLink office in person and they helped me. might be worth trying that way

Quick update on my earlier comment - the appeal form is on the PA UC website under "Appeals" section. You'll want to fill out the form UC-46A. Make sure you specifically state that you're appealing the "failure to issue a timely determination" and include all the dates (when you filed, when it went to audit status, when you contacted your rep, etc.). Also, since you already started a new job, make sure you've properly reported your return to work date to stop the claim appropriately. Sometimes these audit issues resolve themselves but they don't tell you, and then you could end up with an overpayment notice if you didn't properly stop claiming when you started working.

i had the audit for new hire thing too and what actually happened was my previous employer told them i quit when i was actually laid off!!! make sure u check with ur previous employer what they told UC cuz sometimes they lie to avoid their UI tax going up. it took me going to a hearing to finally get my money (like 3 months later).

Just to add one more important point - make sure you're checking both your dashboard AND your physical mail. PA UC often sends determination letters via regular mail that don't show up in the online system. And sometimes they'll send requests for additional information this way too. If you miss responding to one of these, it can further delay your claim.