One more thing - if you're able to get your hearing changed to phone, make sure you're in a quiet place with good reception when they call. Have all your documents spread out where you can see them. Take notes during the other party's testimony so you can address any inaccuracies. And most importantly, speak clearly and answer only what is asked without volunteering extra information that might hurt your case.

just wondering did u get thru to them yet?? let us know what happens!!

btw what happened with me was that i won my appeal but then the company appealed AGAIN to the next level (the board of review i think??). just be prepared that even if you win the first hearing, they might take it further. don't let it stress you out like it did me - i won at that level too eventually.\n\ni was so mad because they dragged it out for like 3 months total! my manager even admitted during the hearing that several other people had gotten exceptions to the point system (which proved they weren't applying it fairly) and i still had to go through all that!

Oh no, I didn't realize they could appeal again if I win! That's stressful. Were you able to keep collecting benefits during that second appeal period?

good luck getting a waiver my brother tried for months and they denied him even tho it wasnt his fault they made the mistake now hes stuck paying back 6000 dollars

Just to follow up on this thread - it's also worth noting that as of 2025, PA UC has updated some of their processes. You can also email a copy of your waiver request to UCOverpayments@pa.gov as a backup to your mailed submission. In the subject line, include your name and the last 4 digits of your Social Security Number. This gives you yet another record of submission.

I just went through this entire process and finally had my hearing last month after waiting about 5 months. One thing I didn't realize - you can request an expedited hearing if you're facing financial hardship (like potential eviction, utility shutoffs, etc.). You need to submit the request in writing with documentation of the hardship. It didn't speed things up dramatically for me, but I did get scheduled about 3-4 weeks after submitting my hardship letter instead of continuing to wait indefinitely.

There's no specific form for hardship requests. Write a detailed letter explaining your situation and include copies of any eviction notices, past due bills, etc. Send it to the UC Appeals office (same address that should be on your appeal acknowledgment letter). Also, after you send it, try calling the Appeals office directly to confirm they received it and added it to your file. Sometimes these requests get overlooked unless you follow up.

btw make sure ur work search is all up to date b4 u file the new claim. they checked mine super carefully when i refiled

One final tip: When you successfully file your new claim after your BYE date, there will typically be a 1-2 week gap before payments resume. This is normal as they process your new application. Make sure you continue filing your weekly certifications during this period, even if the system shows your claim as pending. This ensures you'll receive all eligible payments once the new claim is approved.