PA UC financial redetermination deleted my credit weeks - can appeal but confused

This happened to me last month! The same exact thing with the redetermination and the credit weeks disappearing. Super frustrating.

The financial redetermination isn't your problem - it's likely there's a non-financial eligibility issue. When PA UC says "financially eligible but that alone doesn't qualify you" it usually means something else is blocking your claim. Common reasons include: 1. Quit/fired determination pending 2. Not meeting work search requirements 3. Availability issues (are you able and available for work?) 4. Potential fraud flag Check your dashboard for any "open issues" or look for mail/emails explaining the specific eligibility problem. The appeal is probably for whatever non-financial issue they've identified. Did you quit your last job or were you laid off? Were there any attendance problems or disciplinary actions before separation?

Look for a section called "Claim Status" or "Issues and Determinations" in your dashboard. Sometimes PA UC doesn't clearly label the issue. Also check ALL mail/email from them - the actual reason could be in a separate notice. If you were part of a mass layoff and have documentation, this could be a simple system error. Do your weekly certifications mention anything about a pending issue when you submit them? The credit weeks disappearing usually means they've temporarily stopped calculating your benefit while they resolve whatever issue is pending. It doesn't necessarily mean you've lost eligibility permanently.

THIS IS SO TYPICAL OF PA UNEMPLOYMENT!!! They always do this - approve you initially and then take it all away with some cryptic message that makes no sense. I had THREE redeterminations last year alone. The system is RIGGED to deny benefits to eligible workers!!! They HOPE you'll get frustrated and give up on appealing so they don't have to pay you! DON'T GIVE UP!

my cousin works at the unemployment office and she says they have a huge backlog right now so maybe your claim just got caught in the system and someone flagged it wrong. have you tried calling them?

If you're struggling to get through to PA UC on the phone, I'd recommend trying Claimyr. I was in a similar situation last month - needed to speak to someone ASAP about a redetermination issue and couldn't get past the busy signals. Claimyr connected me to a UC agent in about 20 minutes when I'd been trying for days on my own. They basically wait on hold for you and call when an agent is ready to talk. Saved me so much stress! Their website is claimyr.com and they have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2

Two other things to check: 1. Make sure you're completing your work search activities and logging them every week. Even if there's another issue, failing to do this will create a new problem. 2. Double-check your separation information is correct. If your employer reported something different than "lack of work" (even by mistake), it could trigger an investigation. I recommend filing the appeal right away while you try to get through by phone. Appeals have deadlines (usually 15 days from the determination date), and you can always withdraw it later if you resolve the issue another way. Use the appeal form to clearly explain you were laid off due to lack of work with multiple other employees, and attach any documentation from your employer about the layoff.

When I finally got through to them about my disappeared credit weeks, they said there was a system flag because my employer contested something. Turned out my employer had checked the wrong box on their form! Complete accident but it froze my whole claim. An agent fixed it in 5 minutes once I actually reached someone.

my redetermination was cuz i didnt report some parttime work from my 2nd job. did u have any other jobs during the base year they might not know about?

One last suggestion - check if your claim crossed over a quarter boundary. PA UC sometimes needs to recalculate benefits when a new quarter starts because they look back at different months for your base period. This can sometimes trigger a redetermination that looks concerning but is actually just administrative. Regardless, definitely pursue both the appeal and trying to reach someone by phone. Document everything, including all your attempts to contact them. If you do need to appeal, having a record of your attempts to resolve the issue will help your case.

i heard they're doing a system update this month too so maybe it's just a glitch? my friend said her claim looked weird for like a week and then fixed itself without her doing anything