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Regarding your question about appeals - the process isn't too complicated. If you need to appeal a monetary determination, you'll receive instructions with the determination letter. It basically involves filling out a form explaining why the determination is incorrect and providing documentation to support your claim. The important part is meeting the 15-day deadline. But if you're able to speak with a claims examiner now before the determination is issued, that's much easier. Good luck tomorrow with your call!
UPDATE: Finally got through to UC this morning! Called at 7:58am and used the 1-2-1 options as suggested. Only had to wait about 20 minutes on hold. The agent was super helpful and updated my wage information right away. She said it shouldn't delay my claim processing at all since they were still working on the initial review. Thanks everyone for the advice!
btw make sure u answer NO to the question about if u were able 2 work and available 4 work if u were sick or on vacation during any days. my friend messed that up and got in trouble later
Glad you got it sorted out! One last tip: set a reminder on your phone for your bi-weekly filing. The PA UC system follows a Sunday-Saturday calendar, and you file for two weeks at a time. Your filing day depends on the last digit of your Social Security Number. Missing filing windows can create even more headaches.
This! I missed my filing window once and it was such a pain. Also, when you're answering those weekly questions, make sure you understand what they're asking. Sometimes the wording is confusing - like they ask "Did you refuse any work?" and if you DID refuse work, you answer YES, not NO. Sounds obvious but easy to get backwards when rushing through.
For everyone worried about overpayments - while they do happen, split payments themselves are not a sign of an error. But it's always good practice to verify your benefit payment history matches your records of weeks claimed. Keep all your weekly filing confirmations and payment transaction records just in case. The UC system does process multiple weeks in batches sometimes, especially after resolving an issue that held up multiple payments.
i got paid three different days last time they owed me back pay. first payment came on tuesday, second on thursday, third the next monday. made no sense but i got all my money eventually. the lady at careerlink told me its just how there system processes sometimes and not to worry but keep records of everything
my neighbors cousin had this happen and the irs audited him anyway even after he got the corrected form just sayin be prepared for that possibility they dont always communicate between agencies
Mei Lin
my cousin works at the UC office and she says they get this question all the time! lots of people think benefit year = time receiving benefits but its actually from application date no matter what. she said just make sure to file right away when september hits and you should be fine if you worked those months
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Jamal Wilson
A final note: Be prepared to provide income verification for that October-March period when you file your new claim. Having pay stubs or W-2 information ready will speed up the process. Also, even though your benefit year ends in September, continue filing your weekly certifications until then to receive all benefits you're entitled to from your current claim.
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Andre Dupont
•Thank you! I've kept all my pay stubs fortunately. I'll keep filing my weekly claims right up until September and then immediately file the new claim. Really appreciate everyone's help explaining this!
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