o yeah i forgot to mention when i had my hearing the employer didnt even have any proof of the misconduct they claimed. the ref asked them for documentation and they just had like one writeup from months b4 i was fired that had nothing to do with why they fired me. if ur employer is lying they probably dont have good records to back it up

I'm going through this exact same situation right now! Filed my appeal about 2 weeks ago and still waiting to hear back. Reading all these responses is both helpful and terrifying - some people waited 3 weeks, others waited 11 weeks?! One thing I'm wondering about - should I be gathering character references from coworkers who can vouch that I wasn't fired for misconduct? Or is that overkill? I have a few former colleagues who would be willing to write statements or even testify if needed. Also, has anyone had success reaching out to their state representative's office for help with UC issues? I heard they sometimes have staff who can help expedite things or at least get answers when you can't reach anyone directly. The stress of potentially owing thousands back is really getting to me, especially since I know I did nothing wrong. Thanks to everyone sharing their experiences - it helps to know I'm not alone in this mess!

Just tried and its working now!! Just filed my weeks!

I've been dealing with this exact same issue! Started getting the 503 error on Monday when trying to file my weekly certification. What's really frustrating is that there's no clear communication from PA UC about these outages - I had to find out about the maintenance from this thread. For anyone still having problems, I found that using an incognito/private browsing window sometimes helps, and definitely try the direct link Omar shared. Also, if you're still stuck, document the error messages with screenshots in case you need to prove you tried to file on time. The system really needs better error handling and user communication!

For anyone dealing with similar employer merger issues, here's a guide to help: 1. Continue filing weekly claims while the base-year wage issue is resolved 2. Have documentation ready: W2s, paystubs from before and after merger, any merger announcement emails 3. When you speak with UC, specifically request a "wage investigation" and explain the corporate merger 4. If they say you're ineligible due to insufficient wages, immediately request a "wage protest" and explain the merger situation 5. Know that this is a common issue and is completely fixable, but requires speaking to UC staff The system is set up to handle these situations, but only when properly flagged by staff.

That's awesome news that they got it sorted out so quickly! For anyone else reading this thread who might face a similar merger situation - Gabriel's step-by-step guide is spot on. I went through something similar when my company was acquired by a larger firm last year. The key really is using the right terminology when you call UC. Don't just say "my employer changed" - specifically mention "corporate merger" and ask for a "wage investigation" to combine earnings from both tax ID numbers. Also, calling right at 8am made a huge difference in getting through. Glad you got it resolved and will get your backpay!

UPDATE: After seeing the suggestions here, I tried a few different approaches. The CareerLink office couldn't directly help with my claim but gave me a different number to try. Still no luck. BUT - I did try that Claimyr service someone mentioned above and it actually worked!! Got connected to an agent in about 25 minutes. Turns out my claim had an identity verification issue that never triggered a notification. The agent was able to verify my ID and release my payments! They said I should receive the backpay within 3-5 business days. SUCH A RELIEF!!

Wow, so glad you got it resolved @Paolo! Identity verification issues are such a nightmare because they literally give you no notification that it's the problem. I went through the exact same thing last year - 6 weeks of "under review" status and hundreds of calls before I finally got through to someone who told me they needed additional ID docs. The system is so broken when it comes to communicating what's actually wrong. Thanks for sharing the update and the Claimyr tip - definitely bookmarking that for future reference. Hope your backpay comes through quickly!

just want to say congrats on winning! thats a huge relief I bet. my friend had something similar happen and she said the money showed up exactly 25 days after the board decision. hang in there!

This gives me so much hope! I'm currently waiting for my Board of Review decision after losing at the referee level too. My employer claimed I was insubordinate but I have emails showing they were asking me to do things that violated safety protocols. The referee seemed to just believe whatever my former boss said without really looking at my evidence. How did you present your case to the Board? Did you submit additional documentation beyond what you had at the referee hearing? I'm wondering if I should be doing anything else while I wait for their decision. It's been 8 weeks since I filed my Board appeal and the waiting is killing me!