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I'm in the same boat. Been trying to change my direct deposit info for weeks. This system is so broken 😫
Preach! 🙌 The whole unemployment system needs a major overhaul
Pro tip: if you can't get through on the main line, try calling right when they open. I got through in like 5 minutes last week!
What time do they open? Might have to set an alarm lol
They open at 8am in my state. Check your local office hours!
btw did u set up direct deposit when u filled out your initial claim? sometimes people miss that part and then they automatically send u a debit card which takes way longer
my buddy just went thru this whole process and his first payment showed up wednesday but got approved on a friday so maybe its always like 3 business days?
Quick update on the IDme situation - if your son gets through the verification process, make sure he also goes back to his PA UC dashboard and clicks the "Allow" button to connect IDme to his unemployment account. A lot of people miss this step and then wonder why their account is still locked even after successful verification. Also, after verification is complete, there can be a 24-48 hour delay before the system updates and allows weekly filing again.
I didn't know about the "Allow" button! Thank you for mentioning that. After trying all morning, we finally got through to someone using that Claimyr service you recommended. They confirmed everything you said about the rolling verification schedule and placed a 7-day hold on his account so he can file this week's claim while we sort out the IDme issues. Such a relief!
This might sound random but check if your son's driver's license or ID is expired. My hubby had this EXACT same problem and it turned out his license had expired the month before and IDme wouldn't verify him until he renewed it and uploaded the new one.
You know what, I think you might be onto something! His license just expired last month and he hasn't had time to renew it yet. I bet that's part of the verification problem. Thank you!
Just a follow-up about legislative claims since there's some confusion in this thread - they DO move faster, but they don't change the eligibility rules. I got my determination in 8 days after my rep flagged my claim. Also, if you're sending in medical documentation, call your state rep's office again and let them know you've submitted everything so they can flag your file again. Sometimes files get "unstuck" but then sit in another queue unless the rep keeps checking on it.
Called my rep's office today and they confirmed they'll keep checking on it. The aide said they're following up on all their legislative claims weekly, which is reassuring. Medical docs went in yesterday via fax and certified mail (wasn't taking any chances).
Quick update on my earlier comment - regarding the text messages with your supervisor, YES these can absolutely count as evidence. Print them out, organize them by date, and highlight the parts where you requested accommodation and were denied. Note that if your case goes to a referee hearing (appeal), these would be admissible evidence. Also, if any coworkers witnessed your conversations about accommodation, get their statements in writing if possible. The more documentation you have, the stronger your case will be for showing you had necessitous and compelling reason to leave that job.
Don Y
I was denied because I forgot to for the pacareerlink site. I've just registered, but when I try to submit a new claim I'm told I have to call. Is there a way to submit a new claim without calling?
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Tom Maxon
To all those having trouble reaching a human at Pennsylvania Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/CEPETxZdo9E
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