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One thing to check - did you possibly list these old agencies on your initial application? Sometimes people list all their jobs from the past couple years, not realizing UC only needs the ones from your base year. If you included them, UC has to verify them even if they're not actually relevant to your current claim. Might be worth calling to clarify if these older employers are even part of your base year calculation.
I've been dealing with Pennsylvania UC for years and "disposition mismatch" is actually pretty common in healthcare, especially with agency work. The system automatically flags ANY discrepancy between what you reported and what employers submit - even if it's something minor like different wording for the same situation. Here's what probably happened: You listed those agencies when filing (which is normal since people aren't sure what to include), so UC has to investigate them even if they're not in your base year. The agencies might have reported you as "end of assignment" while you put "lack of work" or vice versa. Keep filing weekly! I can't stress this enough. Even if it takes 6-8 weeks to resolve, you'll get backpay for every week you certified. And honestly, most of these mismatch cases resolve in the claimant's favor once UC actually investigates instead of just going with whatever the employer initially reported.
This is really helpful context! I'm new to all this UC stuff and had no idea that listing those old agencies would trigger automatic investigations. The "end of assignment" vs "lack of work" explanation makes total sense - agency work is so different from regular employment and I probably didn't describe the separations the same way they did. Thanks for the reassurance about backpay too, I was worried I might lose out on benefits even if they eventually approve me. Really appreciate everyone's advice here!
Update: I just checked my portal again and now it says "Appeal Under Review" instead of "Hearing Not Requested" - progress! Thanks everyone for the help and explanations. I'll update again when I get a determination.
Great to see the progress with your status update! Just wanted to add that when you do get your determination, make sure to check if they also corrected your weekly benefit amount based on the correct wage information. Sometimes they'll approve the appeal for the factual errors but you might need to follow up separately to get your benefit calculation updated to reflect the higher hourly wage ($17.75 vs $14.25). That wage difference could mean significantly more money per week for you.
UPDATE: I wanted to thank everyone for the help! I tried a combination of approaches: 1. First I tried calling ID.me directly using the number someone shared - was on hold forever but no luck 2. Then I DMed them on Twitter like someone suggested - they actually responded within a few hours! 3. Meanwhile I used Claimyr to connect with PA UC and explained my situation Between the Twitter response from ID.me and talking to an actual UC rep, I got it sorted out. The UC agent was able to temporarily bypass the ID.me requirement so I could file my weekly claim while we get the ID.me issue permanently fixed. What a relief! For anyone else hitting this error - definitely try reaching out through social media AND getting through to an actual UC agent rather than just submitting tickets. Makes a huge difference!
Glad to hear you got it resolved! This is actually helpful information for others who might face the same issue. I'm going to bookmark this thread in case any of my friends run into similar problems.
THIS IS EXACTLY what I mean about their systems being garbage. You shouldn't have to contact them through TWITTER of all places to get basic customer service. And the fact that UC can just "bypass" ID.me proves the whole thing is just a hoop to jump through. But I'm glad you got your claim filed at least!
So glad you got this resolved! I've been dealing with ID.me issues for weeks and this thread is a goldmine of actual useful advice. I'm definitely going to try the Twitter approach - never would have thought of that. It's crazy that we have to jump through so many hoops just to access our own benefits, but at least there are workarounds. Thanks for sharing the update and what actually worked!
Right?? This whole thread should honestly be pinned or something because it has way more useful info than anything on the official PA UC website. I never knew about the Twitter support or services like Claimyr - these are the kinds of real solutions people actually need when they're stuck in these bureaucratic nightmares. Bookmarking this for sure in case I run into issues again!
After your hearing, regardless of the outcome, make sure you continue filing your weekly claims. Many claimants stop filing during the appeal process, which is a mistake. If you win, you'll only be paid for weeks you actually filed claims.
Thank you for this important reminder! I'll definitely keep filing my weekly claims. Do I need to keep meeting the work search requirements while waiting for the appeal decision?
I went through a similar hearing last year where my employer tried to claim I was fired for cause when I was actually laid off due to budget cuts. The key thing that helped me was having ANY kind of documentation from around the time of termination - even informal stuff counts. Do you have any emails you sent to family/friends right after being fired? Screenshots of job search activity that started immediately after your termination date? Even your unemployment application date can help establish the timeline. The fact that they paid you after you stopped working is HUGE - employers don't typically pay people who quit or abandon their jobs. Also, during the hearing, if your employer contradicts themselves or changes their story from what they initially reported to UC, the referee will definitely notice. Stay consistent with your version of events and don't let them rattle you. You've got this!
PaulineW
To give you some perspective on which method is better, here's my experience with both: Money Network Card: - Pros: No risk of rejected bank deposits; can use immediately once loaded; works like a debit card - Cons: May take 1-3 business days after payment release; card can get lost; another account to manage Direct Deposit: - Pros: Usually faster (often same-day or next-day); money goes directly to your main account - Cons: Initial setup takes 7-10 days; bank routing problems can cause delays; bank might hold funds For your current situation with rent due soon, definitely wait for this payment on your Money Network card. You can decide on switching later when you're not in a time crunch. One other tip: log into your PA UC account daily and check your payment status. It will change from "In Progress" to "Processed" when the money has been sent to Money Network. From that point, it's usually just 1 business day until it's available on your card.
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Marcus Marsh
•This breakdown is super helpful, thank you! I'll keep checking my UC account for that status change. Really appreciate the detailed explanation.
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Ezra Bates
Hey Marcus! I'm dealing with a similar situation right now - had my payments held up for 3 weeks due to some weird identity verification glitch. Just got it resolved yesterday too! From what I've experienced, the Money Network card is actually pretty reliable once they release your payment. I've gotten funds anywhere from same day (if they process early in the morning) to 2 business days max. The key thing is checking your PA UC dashboard - once it shows "Processed" instead of "In Progress," you know the money is on its way to your card. One thing that saved me stress - I downloaded the Money Network mobile app and turned on push notifications. You'll get an alert the second your deposit hits, which is way better than constantly checking your balance. Since you've got rent due next week, definitely stick with the card for now. Switching to direct deposit would probably add at least a week to your timeline, and you don't want to risk that. Good luck and fingers crossed your money hits soon!
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