Pennsylvania Unemployment

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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I'm dealing with this exact same issue right now! Got my first UC payment on my Money Network card yesterday and I'm getting the same "Invalid account status" error when trying to transfer to my bank account. Reading through these comments is such a relief - I was starting to panic that something was seriously wrong with my claim. It sounds like the 3-business-day hold is the most likely culprit. I'm going to wait until early next week to try again, and I'll definitely try the smaller test transfer approach that @Lucas Turner mentioned since my balance is also over $1,000. @QuantumQuasar - thanks for posting this question! It's so frustrating how they don't clearly explain these holds anywhere. The card activation process made it sound like I could use it immediately for everything. Really hoping this gets resolved for both of us on Monday!

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@Miguel Harvey I m'so glad this thread helped you too! It s'crazy how many people are dealing with this exact same issue and how poorly it s'explained by PA UC. I was literally losing sleep over this thinking my benefits were going to get frozen or something. The community here has been incredibly helpful - way more than the official customer service lines. Definitely let me know how your transfer goes on Monday! Fingers crossed we both get this sorted out quickly.

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Just wanted to add another data point here - I had this EXACT same error message about 2 months ago with my PA Money Network card. Same situation: could see my balance ($2,100) but couldn't transfer it anywhere. After reading through all these helpful comments, it definitely sounds like the 3-business-day hold is the standard issue. In my case, I waited the 3 days and it worked perfectly. But I also learned a few things that might help: 1. The Money Network website (not the app) actually shows a "transfer status" section that indicates if there are any holds - wish I had known this earlier! 2. When you do try to transfer after the waiting period, do it during business hours (9am-4pm). I tried at like 11pm on a Sunday and got weird errors, but it worked fine the next morning. 3. If you're still getting errors after 3-4 business days, there might actually be a verification issue with your claim that needs to be resolved with PA UC directly. The system is definitely confusing and poorly explained, but the good news is this particular error usually resolves itself with time. Hope everyone gets their transfers working soon!

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Based on your last comment, SAVE THAT TEXT showing the 10pm notification for a 6am shift! That's exactly the kind of documentation that helped me win my appeal. Make sure to file your initial claim ASAP - the system will likely deny you automatically, but then you'll have the right to appeal and present your evidence. Start applying for jobs immediately too, as you'll need to show job search efforts regardless of the outcome.

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Just submitted my initial claim online. You're right, I'll plan for the appeal process just in case. I've already started applying for jobs with more regular hours. Hoping to find something soon but UC would really help in the meantime. Thank you all for the advice!

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Good luck with your claim! I went through something similar as a single parent and the appeal process can be stressful but it's worth fighting for. One thing I learned - when you have your eligibility interview, bring printed copies of all your texts and documentation. The referees appreciate having physical evidence they can review during the call. Also, if you get denied initially (which is common), don't panic. The appeal process is where most people actually win their cases because you get to present your full story with evidence. Keep applying for jobs in the meantime and document your job search efforts. You've got solid documentation with those schedule change texts, especially that 10pm-for-6am example. That shows exactly the kind of impossible situation that makes continued employment unreasonable for a parent.

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hey just wondering did they send u anything showing how they determined u were "unprofessional"?? like did they have specific dates or incidents? or was it just a general claim? that makes a BIG difference in how u should approach ur appeal!!

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The determination letter just says "The claimant was discharged for unprofessional conduct in the workplace" with no specific incidents or dates mentioned. There's literally nothing else about what I supposedly did wrong! That's why I'm so confused and frustrated.

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I was a PA UC claims examiner for 5 years (not anymore). Here's what you need to know: The vast majority of employers contest ALL unemployment claims automatically, even when they know they don't have a case. They hope claimants won't appeal or won't show up to the hearing. Your case sounds very winnable. The fact that your termination letter has no reason listed is extremely helpful for you. In PA, vague allegations of "unprofessionalism" without specific documented incidents almost always get overturned on appeal. Just make sure you file that appeal within the 15-day window, keep filing weekly claims, and be prepared to explain your side calmly and factually during the hearing. Good luck!

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This is so true! My former employer fights EVERY claim even when they do mass layoffs that are clearly not the employees' fault. It's disgusting but standard practice. The whole system favors employers because they know most people give up after being denied.

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Thank you for sharing your insider perspective! That makes me feel a lot better about my chances. It's frustrating that employers can just make vague accusations without proof, but I'm relieved to hear that appeals referees usually see through this.

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UPDATE: I finally got through to someone at PA UC after using that Claimyr service (thanks for the recommendation). The agent confirmed the check is legitimate! Apparently, there was a statewide review of pandemic claims and they found that I should have received the additional $600 federal supplement for 2 weeks I was eligible but didn't get it, plus they recalculated my base year wages and found I qualified for a higher weekly benefit rate than I received. The agent said a notification letter was supposedly mailed 3 weeks ago explaining all this, but I never received it (typical PA UC). She's having another letter sent and noted in my file that the payment was confirmed legitimate. I'm depositing the check tomorrow! Thanks everyone for your help. If anyone else gets a surprise payment, definitely verify before cashing, but it might be legitimate backpay from this review they're doing.

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Just be careful and SAVE some of that money for taxes next year!!! UC payments are taxable and they probably didn't withhold anything on this check!!!

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@Emma Davis is absolutely right about the taxes! I learned this the hard way when I got a surprise 1099-G for unemployment benefits I forgot about. Set aside at least 20-25% for federal and state taxes since they probably didn t'withhold anything. Also, keep all your documentation from this call - reference numbers, agent name if you got it, confirmation details. PA UC has a history of forgetting "phone" conversations happened.

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Congratulations on getting it sorted out! This gives me hope that PA UC is actually trying to make things right from the pandemic chaos. I was laid off in May 2020 and always wondered if I got everything I was entitled to - the whole system was such a mess back then. For anyone else reading this thread, I'd recommend keeping an eye on your mailbox over the next few months. Sounds like they're working through these claims chronologically, so if you had unemployment during the pandemic, you might be getting a surprise too. And definitely use that Claimyr service if you need to call - trying to get through to PA UC the regular way is like winning the lottery! Thanks for sharing your update QuantumQuest - really helpful to know how this all played out.

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This whole thread has been super helpful! I was also unemployed during the pandemic (March-July 2020) and never thought to question if I got everything I was entitled to. The whole system was so overwhelmed back then - half the time I couldn't even log into the website to certify my weekly claims. Now I'm wondering if I should proactively call to see if I'm owed anything from this review they're doing, or just wait to see if a check shows up in the mail. Anyone know if there's a way to check if your claim is part of this audit without having to spend hours on hold?

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Glad to hear you got your payment! I'm going through the exact same thing right now - switched to the Money Network card 6 days ago and still waiting for my first payment to show up. The UC dashboard says "payment issued" but my card balance is still zero. Reading through all these comments is really reassuring that this delay is normal for the first payment. Hopefully mine shows up in the next few days like yours did!

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Hang in there! It sounds like you're right on track based on everyone's experiences here. Day 6 is still within that normal 7-10 business day window for first payments. I was getting really anxious around day 7-8 too, but then boom - everything showed up at once. Keep checking your card balance daily and it should appear soon. The waiting is definitely the worst part!

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@Ruby Blake - You re'definitely in the normal timeframe! I just went through this same anxiety a few weeks ago. My first Money Network payment took exactly 8 business days to show up after switching from direct deposit. The UC portal showed payment "issued for" almost a week before anything appeared on my card. Once that first payment hit though, my subsequent weekly payments have been showing up within 2 days like clockwork. Try not to stress too much - the system is just really slow for that initial setup but it does work eventually!

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I'm in a similar boat right now - switched to the Money Network card about 5 days ago after having issues with my bank flagging the UC deposits as suspicious. My dashboard shows "payment issued" since last Wednesday but still showing $0 on the card balance. Reading everyone's experiences here is actually making me feel a lot better! Sounds like 7-10 business days is totally normal for that first payment. I was starting to worry something went wrong with the switch. Thanks for posting this question - clearly a lot of us go through this same stress when switching to the card!

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