Pennsylvania Unemployment

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  • Connect you to a human agent at the PAUC
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  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Nick Kravitz

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I'm going through something similar right now - my former employer also filed a late appeal claiming misconduct when I was clearly laid off due to budget cuts. What really helped me was creating a detailed timeline with dates of everything that happened leading up to my termination. I also gathered any text messages or emails that showed the real reason for the layoff. One thing I learned is that you should also prepare for them to ask about your job search efforts during the hearing. The referee might want to know that you've been actively looking for work while collecting benefits. Keep records of where you've applied and when. The waiting is definitely the hardest part, but remember that the burden of proof is on them to show you committed misconduct, not on you to prove you didn't. Stay strong and stick to the facts!

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Harmony Love

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Thank you so much for sharing your experience! Creating a timeline is such a good idea - I'm going to sit down tonight and write out everything that happened in the weeks leading up to my termination. I do have some text messages from my manager about the slow business, so I'll make sure to include those. It's reassuring to hear that the burden of proof is on them. I've been keeping track of my job applications in a spreadsheet, so I'll bring that documentation too. How long did you have to wait for your hearing after they filed the late appeal?

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StarSailor

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I'm so sorry you're dealing with this stress! I went through a similar situation about 8 months ago when my retail job let me go due to "restructuring" and then my manager tried to appeal claiming I had attendance issues (which was totally false - I had maybe called out sick twice in a year). A few things that really helped me: 1. Screenshot or print EVERYTHING from your termination - any emails, texts, or written notices that mention the real reason (business being slow) 2. If you had good performance reviews or any positive feedback before the layoff, gather that too 3. Write down names of any coworkers who witnessed conversations about the business struggling The fact that they filed late is honestly a huge advantage for you. In my case, the referee spent the first 10 minutes of the hearing just grilling my former employer about why they missed the deadline. They had no good answer and seemed really unprepared. Also, don't be intimidated if they bring their HR person or lawyer to the hearing. I was terrified about going up against "professionals" but the referee was totally fair and just wanted to hear the facts from both sides. You know what actually happened better than anyone! Keep us updated on how it goes - we're rooting for you! 💪

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Ava Rodriguez

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I'm so sorry you're going through this stress! I went through something similar when my benefits ended unexpectedly early. One thing that helped me was immediately applying for other assistance programs while I figured out my next steps. Since you mentioned staying home with kids, definitely look into WIC if you haven't already - it's specifically for families with young children and can help with groceries. Also, many local churches and community organizations have emergency assistance funds that can help with utilities or rent for a month or two while you transition. It's not ideal, but these resources can buy you some breathing room to plan your next move without panicking. Hang in there - this situation is temporary even though it feels overwhelming right now.

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Kayla Morgan

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Thank you so much for this advice! I hadn't even thought about WIC - I was on it when my older kid was little but forgot to reapply after the baby. And you're right about community resources, I should swallow my pride and reach out. I've been so focused on the unemployment ending that I haven't thought about other support options. It really does help to hear from someone who went through the same thing and came out the other side. I'm going to start making some calls tomorrow.

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Zoe Stavros

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I'm really sorry you're dealing with this shock - the PA UC system's terminology is incredibly misleading! Just to add one more resource that might help: if you're looking for immediate assistance while transitioning, check out 211 (dial 2-1-1 or visit pa211.org). They can connect you with local food banks, emergency financial assistance, and other support services in your area. Also, some utility companies have hardship programs that can defer payments for a few months if you call and explain your situation. I know it's scary when your financial plans get turned upside down like this, but there are more safety nets available than you might realize. Take it one day at a time and don't be afraid to ask for help - that's what these programs are there for!

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This is such helpful information! I had no idea about 211 - that sounds like exactly what I need right now. I'm definitely going to call them tomorrow morning. And yes, you're so right about the terminology being misleading. I feel like such an idiot for not understanding, but reading everyone's responses here makes me realize I'm not alone in being confused by how they word everything. It's really comforting to know there are people who understand what I'm going through and are willing to share resources. Thank you for taking the time to help a stranger - it means more than you know!

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Freya Collins

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Anyone else notice how they ALWAYS seem to find an "issue" with first-time claims?? It's like they automatically flag everything for review to delay payments!! My friend and I both filed last month, both got flagged for "employment separation issues" even though we had COMPLETELY different situations. Mine was a layoff with ZERO complications and still took 4 weeks!!! The system is BROKEN!!

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ya i think ur right they make it complicated on purpose hope OP has savings cuz even "fast" approvals r taking like 3-4 weeks minimum from what im seeing

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Mohammed Khan

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I filed my claim in Pennsylvania in early February after getting laid off from my manufacturing job, and it took exactly 12 days to get approved. No issues or contests from my employer though. One thing that really helped me was being super thorough when filling out the initial application - I made sure to include detailed reasons for separation and uploaded my layoff notice right away. Also, I called the UC service center on day 10 just to check status, and they told me my claim was already approved but I hadn't received the letter yet. Since you were terminated rather than laid off, definitely gather any evidence that shows you weren't fired for misconduct - performance reviews, emails, attendance records, etc. Upload everything to your dashboard early rather than waiting for them to ask for it. The weekly certifications are crucial too - don't miss those even while waiting for initial approval. And start your job search activities immediately because they'll ask about those during your first certification. Good luck!

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Jamal Brown

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This happened to me too - went from 6 open issues down to 1 over about 3 weeks back in January. What really helped me was calling the customer service line early in the morning (like right at 8am when they open) to get through faster. The rep was able to tell me exactly what each resolved issue was and gave me a realistic timeline for the remaining ones. The decrease is definitely a positive sign! It means they're making actual progress on your case. Just make sure you're checking both your email AND the messages in your dashboard - sometimes they only post updates in one place. And definitely keep filing those weekly certifications religiously. When mine finally got approved, I got a lump sum for all the weeks I'd been waiting. Stay strong, you're almost there!

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Harold Oh

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That's a great tip about calling right at 8am! I've been trying random times during the day with no luck. It's so helpful to hear that the rep could actually explain what each resolved issue was - that would give me so much peace of mind right now. I'm definitely going to try the early morning approach tomorrow. Thanks for the encouragement about being "almost there" - really needed to hear that today!

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Liam Cortez

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I'm dealing with something very similar right now! My open issues went from 6 down to 2 over the past two weeks, and like you, I didn't get any direct notifications about the resolved ones. It's been such a rollercoaster of emotions - one day feeling hopeful when I see progress, the next day panicking that something might be wrong. What's helped me is creating a simple spreadsheet to track the changes I see on my dashboard each day, along with any messages or emails I receive. That way I have a clear timeline if I need to reference it later. I've also been religious about filing my weekly certifications even though no money is coming through yet - everyone here emphasizes how important that is for getting backpay. The waiting is absolutely brutal when you're stressed about bills and expenses. But reading through all these responses is giving me hope that we're both on the right track. Sounds like 2-3 weeks total processing time is pretty normal once they start actively working through the issues. Fingers crossed we both see those remaining issues disappear soon!

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The spreadsheet idea is brilliant! I wish I had started tracking everything from the beginning. It's so reassuring to connect with others going through the exact same timeline right now. The emotional rollercoaster part really hits home - I'll be feeling optimistic when I see an issue disappear, then immediately start worrying about what the remaining ones might be. Your point about staying religious with the weekly certifications is so important too. Even though it feels pointless when no payments are coming, everyone who's been through this stresses how crucial it is for that eventual backpay. Thanks for sharing your experience and keeping hope alive that we'll both see those final issues resolve soon!

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To summarize what everyone's saying: 1. Final monetary determination just establishes your eligibility and benefit amount 2. Switching payment methods typically causes a 7-10 day processing delay 3. Your "payment in process" status means money is coming, likely in 2-3 business days 4. After the first direct deposit, future payments should be more predictable The PA UC system doesn't communicate these details well, but it sounds like you're on track to receive your payment soon. If it doesn't arrive by Monday, then you'll need to contact them directly.

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Thank you so much for this clear explanation! I checked my account this morning and the payment actually arrived overnight! Such a relief. I wish the UC website explained things this clearly.

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StarSurfer

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That's awesome news @Fatima Al-Rashid! So glad your payment came through! For anyone else reading this thread who might be in a similar situation - this is a perfect example of how the PA UC system works. The "payment in process" status really is reliable, it just takes a few days. Save yourself the stress of calling dozens of times if you see that status - just give it the 2-3 business days like everyone mentioned here.

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This whole thread has been so helpful! I'm new to PA UC and was panicking about my own situation. Seeing how @Fatima Al-Rashid s'payment came through after showing payment "in process gives" me hope. I switched to direct deposit two weeks ago and have been refreshing my bank account every hour. Going to try to be patient and wait the full business cycle before freaking out. Thanks everyone for sharing your experiences!

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