Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the PAUC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the PAUC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Just as a follow-up since I've now had a chance to test the chat feature myself - it does work, but there are some quirks. The biggest thing I noticed is that it seems to work much better on Chrome than on Safari or Firefox. Also, if you have any browser extensions for ad blocking or privacy, they might interfere with the chat function. I had to temporarily disable my extensions to get it working properly.
This is why the PA UC system is so frustrating! All these technical requirements that aren't clearly communicated anywhere on their site. Thanks for sharing this info - I bet it would solve connection problems for a lot of people.
I can confirm the chat feature is real and working for some people! I just tried it this morning around 8:30am and got connected to an agent after about 20 minutes. They were able to help me understand why my weekly certification was being held up. The agent explained that certain identity verification issues can now be resolved through chat instead of requiring a phone call. A few things I learned from my experience: - Make sure you have all your documents ready before starting the chat (they might ask for photos of your ID or wage statements) - The chat window will show "Agent is typing..." but sometimes there are long delays between responses - don't panic and close the window - They can't help with appeals or complex eligibility determinations, but basic account issues seem to be fair game For anyone who doesn't see the chat option, the agent told me they're gradually expanding access throughout 2025. She said to keep checking back every few weeks as more claim types get added to the system.
This is really helpful info, thank you! I'm glad to hear someone else had success with it. Do you remember if they asked you to verify your identity through the chat, or did they already have access to your account info when you connected? I'm wondering what kind of documents I should have ready just in case. My issue is similar - stuck weekly certification that's been pending for over a week now.
Join the conversation
guys i just got my first payment after 8 weeks!!! don't lose hope!!!
Congrats! That gives me some hope. Did you do anything special to make it happen?
honestly, i just kept certifying and waiting. one day it just went through 🤷♂️
I'm in a similar situation - filed 5 weeks ago and still radio silence! It's so stressful not knowing what's happening. I've been certifying every week like I'm supposed to, but my claim status just says "pending" with no explanation. Has anyone had luck with the online chat feature, or is calling really the only way to get a human? I'm getting desperate here 😫
Join the conversation
To answer the original question directly: The ideal timing to contact your state representative is after you've made at least 3-4 documented attempts to resolve the issue through normal PA UC channels over a 2-3 week period. This shows you've done your due diligence. When you contact them, be sure to mention exactly what steps you've already taken (dates of calls, emails, etc.) and provide them with all relevant claim information. For those wondering about jurisdiction, contact the representative for your home address district, not your work location. And to clarify something mentioned above - state representatives can help with ALL types of claims, including regular UC, Trade, and UC Connect claims.
i wishes i new this last year when my claim was stuck for 2 months! ended up almost getting evicted waiting for UC to figure things out. is there a website where you can find your correct state rep? not even sure who mine is tbh
I'm actually dealing with something similar right now... My benefits have been pending for 3 weeks and I can't get through to anyone. How exactly did you contact your state rep? Did you call their office or email them? Did you have to provide any specific info about your claim? Sorry for all the questions but I'm getting desperate here! My landlord isn't going to wait much longer...
I emailed them first with my basic info (name, address to prove I'm in their district, and phone number). I included my UC claim confirmation number and the dates I filed. They replied asking for the last 4 of my SSN and my birthdate to verify my identity. After that, their office sent an inquiry to a special UC department contact they have. The whole process was pretty straightforward! Just Google "[your town] PA state representative" to find yours.
@Jacob Smithson don t'wait any longer! I was in your exact situation last month - 3 weeks pending and landlord breathing down my neck. I used the PA House of Representatives website legis.state.pa.us (to) find my rep by entering my zip code. Called their office directly and spoke to a caseworker who specializes in UC issues. They had me email over my claim details and within 5 business days my payments were released. The key is being persistent but polite - these offices deal with UC problems daily and they know exactly who to contact. Also consider asking your landlord for a brief extension while explaining you re'working with your state rep - many are understanding about UC delays right now.
Join the conversation
Thanks everyone for the information! I'm going to file early Sunday morning and make sure all my work search requirements are perfect. I'll also talk to my landlord to see if I can get a few days extension just in case the payment is delayed. Really appreciate all the advice!
That sounds like a good plan. For future reference, you might want to check the PA UC holiday schedule which is usually posted on their website before major holidays. They typically list expected processing delays.
Great advice from everyone here! I went through this exact situation during Memorial Day weekend and my payment was delayed by 3 business days. One thing I'd add is to screenshot your weekly certification confirmation after you submit it on Sunday - sometimes the system glitches during high-volume periods and having that proof can save you headaches if there are any issues. Also, if you're really tight on money, some food banks and community organizations have special holiday assistance programs that can help bridge the gap during payment delays. Hope your payment comes through smoothly!
This is such helpful advice, thank you! I never thought about screenshotting the confirmation - that's really smart. Do you know if the community assistance programs you mentioned require proof of the payment delay, or can you apply based on just being between payments? I'm definitely going to look into this as a backup plan.
Anastasia Sokolov
I'm in a similar boat but with a different school role - I was a substitute teacher last year and filed in June too. My claim has been stuck for over 6 weeks now with the same school district issue. What's really frustrating is that subs don't have ANY guarantee of work for the next year, yet they still treat us like we have "reasonable assurance." I've tried calling probably 100 times with no luck getting through. Reading all these responses is actually helpful though - sounds like most people do eventually get approved, it just takes way longer than it should. I'm definitely going to try that live chat option tomorrow at 8am and maybe contact my state rep too. This whole process is such a mess but at least we're not alone in dealing with it!
0 coins
Sean Murphy
•You're absolutely right about substitutes not having any guarantee! That's even more frustrating than my coaching situation because at least I knew I could reapply for my position. Subs literally have zero assurance of getting called in. It's ridiculous that PA UC treats all school employees the same way regardless of our actual job security. I'm definitely going to try the 8am live chat tomorrow too - maybe if enough of us keep pushing they'll realize how broken this system is for seasonal/substitute school workers. Good luck getting through!
0 coins
Freya Collins
I was a bus driver for our school district and went through this same nightmare last summer! The "reasonable assurance" rule is so unfair for those of us in non-teaching roles. What really helped my case was getting a letter from HR at the school district explicitly stating that my position was seasonal with no guarantee of rehire. I had to be pretty persistent with the district office to get that letter, but it made all the difference when the examiner finally reviewed my claim. Also, I found that filing an appeal right away (even before they make a decision) can sometimes speed up the initial review process because it shows you're serious about fighting it. Took about 7 weeks total but I did get approved with full back pay. Don't give up!
0 coins