Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Thanks everyone for the information! I'm going to file early Sunday morning and make sure all my work search requirements are perfect. I'll also talk to my landlord to see if I can get a few days extension just in case the payment is delayed. Really appreciate all the advice!

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That sounds like a good plan. For future reference, you might want to check the PA UC holiday schedule which is usually posted on their website before major holidays. They typically list expected processing delays.

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Great advice from everyone here! I went through this exact situation during Memorial Day weekend and my payment was delayed by 3 business days. One thing I'd add is to screenshot your weekly certification confirmation after you submit it on Sunday - sometimes the system glitches during high-volume periods and having that proof can save you headaches if there are any issues. Also, if you're really tight on money, some food banks and community organizations have special holiday assistance programs that can help bridge the gap during payment delays. Hope your payment comes through smoothly!

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This is such helpful advice, thank you! I never thought about screenshotting the confirmation - that's really smart. Do you know if the community assistance programs you mentioned require proof of the payment delay, or can you apply based on just being between payments? I'm definitely going to look into this as a backup plan.

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For your immediate rent situation - call PA UC and explain the situation. There's a hardship provision where they can sometimes issue emergency funds while the fraud investigation is ongoing. You'll need to document the hardship (like an eviction notice or late rent warning). Not everyone qualifies, but it's worth asking about.

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Thank you! I'll definitely ask about this. My landlord has been understanding in the past, but I can't push it too far. I appreciate everyone's help!

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This is such a stressful situation! I went through something similar last year and wanted to share what helped me get through it faster. In addition to what everyone else mentioned, make sure you're checking your ReliaCard account online daily - sometimes they post updates to your fraud case that they don't tell you about over the phone. Also, if you have any text messages or emails from ReliaCard about your recent payment, save those as proof of when the legitimate deposit was made vs when the fraudulent transactions occurred. The timeline matters for their investigation. And definitely take Grace's advice about mentioning Regulation E - that's what finally got my case escalated to someone who actually helped me instead of giving me the runaround. Hang in there, it will get resolved!

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This is really helpful advice! I didn't know they post updates online without calling - I've just been waiting for phone calls. Quick question though - when you say check daily, is there a specific section in the ReliaCard portal where fraud case updates appear? I logged in yesterday but only saw my transaction history and balance. Also, did you have to keep calling them or did they eventually contact you once the investigation was complete?

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UPDATE: I was finally able to reach someone at the fraud department! After about 50 attempts over two days, I got through. The agent confirmed someone tried to file a fraudulent claim using my info in 2021. They added notes to my account about the identity theft and told me my current claim should process normally, but might take an extra week for review. They're also sending me a form to fill out to officially document the fraud. Thanks everyone for the advice and help!

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Great news! Make sure to complete and return that form ASAP. Keep copies of everything. And it's still a good idea to check your credit reports and set up credit monitoring if you haven't already, just as a precaution.

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So glad you were able to get through and get this resolved! 50 attempts is ridiculous but unfortunately typical for PA UC phone lines. The fact that they're proactively adding notes to your account is a good sign - it shows they're taking the identity theft seriously. That extra week of review time is totally worth it for the peace of mind. Keep us posted on how your claim progresses, and definitely follow through on that fraud documentation form. Your experience might help other people in similar situations!

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This is really helpful to hear! I'm new to this community and just filed for unemployment for the first time. Reading through everyone's experiences with identity theft issues makes me want to double-check my account too. @Yara Nassar - glad you got it sorted out! The persistence definitely paid off. I m'going to follow the advice here and check my credit reports just to be safe. It s'crazy how common this fraud issue seems to be.

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Good advice above. If the portal message doesn't get results in 3-4 days, I'd seriously consider using Claimyr or contacting your state rep. When I used Claimyr, I finally got someone who explained exactly what was happening with my claim. The peace of mind alone was worth it after weeks of silence. Sometimes these claims get stuck in digital limbo and just need a human to push them along.

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I sent the message through the portal last night but haven't heard anything. I think I'll try contacting my state rep tomorrow, and if that doesn't work, I might look into Claimyr. Thanks everyone for the help - at least I know I'm not alone in this frustrating situation!

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I'm in week 7 of review status after getting my monetary redetermination letter! This is absolutely maddening - I've been doing everything right, filing weekly, checking for messages constantly, and still nothing. My savings are completely depleted at this point. I tried calling 15+ times this week alone and either get busy signals or sit on hold for 2+ hours before getting disconnected. The system is clearly broken when people who qualify for benefits have to wait months just to get basic answers. Going to try the state rep route next - hopefully someone in government actually cares that we're struggling out here while bureaucracy moves at a snail's pace.

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Update: For anyone reading this thread in the future, PA UC has specific rules about what constitutes "good cause" for a late appeal. According to the PA Unemployment Compensation Board of Review, technical difficulties with the filing system can qualify as good cause if properly documented. Here's what they typically look for: 1. Evidence of attempts to file (dates, times) 2. Evidence of system errors or outages 3. Prompt action once the filing system became available 4. Consistency in your explanation If you prevail on the timeliness issue, the referee will then schedule a separate hearing on the merits of your case (the employer dispute).

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I went through something similar about 6 months ago. The key thing that saved me was being extremely detailed in my late appeal explanation. I listed every single date and time I attempted to access the system, described the exact error messages I received, and included my phone's call log showing all my attempts to reach them. What really helped my case was that I also contacted my state representative's office for assistance. They were able to confirm that there were documented system issues during the period I was trying to file. Sometimes having that third-party verification makes all the difference. Don't give up - the system errors are a legitimate reason for missing the deadline. Just make sure you file that late appeal ASAP with as much detail as possible about your attempts to file on time.

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Thanks for sharing your experience! That's really smart about contacting your state rep's office. I hadn't thought of that approach. Do you remember how long it took for them to help verify the system issues? I'm worried about time since I'm already past the deadline and don't want to delay filing the late appeal any longer than necessary.

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