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UPDATE: For anyone who finds this thread later - the landscape mode trick worked for me! Once I rotated my phone, the options for text/email appeared. Thanks everyone for your help! Claim is finally filed.
Just wanted to add another workaround that worked for me - if landscape mode doesn't work for you, try opening the PA UC site in an incognito/private browsing window. Something about the cached data was interfering with the 2FA buttons loading properly. Had to do this plus clear my cookies, but then the text/email options showed up normally in portrait mode. Hope this helps someone else who's struggling with this mess!
Update: Just talked to my cousin and she checked her account. It was indeed the tax withholding! She found where to change it for future payments. Thanks everyone for the help!
Glad your cousin got it sorted out! Just a heads up for anyone else reading this - if you do decide to stop the tax withholding like she did, it's a good idea to set aside about 10-12% of each payment in a separate savings account for taxes. I learned this the hard way when I got a big tax bill the following year. UC benefits are taxed as regular income, so depending on your other income for the year, you might end up owing more than you expect come tax time.
That's really good advice about setting aside money for taxes! I'm new to all this unemployment stuff and didn't even think about the tax implications. How much do you think someone should save if they're not having any other income this year? Is it still around 10-12% even if UC is your only income?
@Felix Grigori Try using incognito/private browsing mode! I had the same issue where it was still showing errors even after others said it was working. Turns out my browser was holding onto some cached error pages. Opened an incognito window and got right in. Worth a shot!
Update: Just wanted to thank everyone for the help! I claimed my first week yesterday and got confirmation that payment has been processed - no waiting week required! Such a relief. For anyone in a similar situation, just make sure you definitely hit "reopen" rather than starting a new claim, and double-check that your benefit year start date hasn't changed. Thanks again for all the advice!
That's awesome news! Thanks for posting the update - it's really helpful for others who might go through the same situation. Glad everything worked out smoothly for you!
So glad to hear everything worked out! I'm actually in a similar boat - had to stop claiming for a few weeks due to a medical issue and was dreading having to serve another waiting week. Your experience gives me hope that reopening will go smoothly. Quick question though - how long did it take between when you reopened and when you got the payment confirmation? I'm trying to plan my budget accordingly.
Ravi Sharma
Keep in mind that even after the hearing, the referee has 14 days to issue a decision, though many come sooner. The entire process from appeal to decision typically ranges from 4-8 weeks depending on current caseload. Document everything and be extremely prepared for your hearing. I'd recommend writing out your key points beforehand so you don't forget anything important when you're nervous during the hearing.
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Emma Wilson
•Thanks for this. I'm definitely nervous about the hearing itself. Does anyone know if these are formal proceedings? Should I dress up even if it's over the phone?
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Freya Larsen
•While hearings are legal proceedings, they're less formal than court. For phone hearings, professional attire isn't necessary, but I recommend having all your documents organized and being in a quiet place where you can focus. Speak clearly, answer questions directly, and don't interrupt others. Most importantly, stick to relevant facts about your separation from employment.
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Eli Butler
Just went through this process myself - got my acknowledgement letter in February and had my hearing exactly 3.5 weeks later. One thing I wish someone had told me earlier is to start preparing your evidence NOW while you're waiting. I created a simple timeline document with dates, what happened, and who was present for each event. Also gathered my employee handbook, any emails about the layoff, and my termination paperwork. Having everything organized made the hearing so much less stressful. The waiting is the hardest part but use that time productively to build your case. You got this!
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