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This happened to me and it was because I accidentally transposed two numbers when entering my wages. Check if you have a copy of your initial application to see if maybe you made a typo somewhere.
UPDATE: I finally got through to a representative today! Turns out there was a discrepancy between what I reported for my last quarter and what my employer reported. The difference was only about $200 but it triggered an automatic review. The rep was able to verify everything and said my payments should resume with next week's claim. Thanks everyone for your help and suggestions!
That's such a relief! I'm dealing with a similar issue right now and this gives me hope. How long did it take you to actually get through to someone? I've been trying for days with no luck.
@Samantha Howard It took me about 3 hours of constant calling, but I used that Claimyr service Oscar mentioned and it really helped! I called them around 10 AM and they got me connected within about 45 minutes. Definitely worth trying if you re'having trouble getting through the regular way.
Congrats on getting it resolved! This is super helpful for everyone else waiting. I'm in a similar situation - been waiting about 2 weeks now and my claim just shows "in review" with no other details. Did the rep give you any insight into how backed up they are right now? I'm trying to decide if I should keep waiting or try calling like you did. The 45 minute wait time actually sounds pretty reasonable compared to some of the horror stories I've heard about getting through to UC.
I'd definitely recommend calling if you're at the 2 week mark! From what I've seen in this thread, it seems like a lot of claims get stuck on simple discrepancies that can be resolved quickly once you actually talk to someone. The 45 minute wait isn't too bad - I was expecting much worse based on all the complaints about busy signals. Just make sure to call right when they open at 8am, have your claim number ready, and be prepared to explain your situation clearly. Good luck!
I'm dealing with the exact same thing right now - been in review for almost 4 weeks after getting laid off from a retail chain that closed multiple locations. It's so frustrating seeing that same status every day! Reading through everyone's experiences here is really helpful though. Sounds like calling right at 8am is the way to go if you want to actually talk to someone. Has anyone had luck with the online chat feature or is calling really the only option? I'm worried about the same kind of date discrepancy issue that Connor had since my HR department was pretty disorganized during the layoffs.
The online chat is pretty much useless from what I've experienced - they can only see the same basic info you see in your portal. Calling is definitely your best bet. I tried the chat feature multiple times and they just kept telling me "your claim is in review, please continue filing weekly claims." At least on the phone they can actually access your full file and see what's holding things up. Given that you mentioned HR being disorganized, I'd bet money it's a date or wage discrepancy just like Connor's situation. Call first thing Monday morning!
Update: I'm feeling much better about the hearing now! I've gathered my documentation (layoff email, performance reviews, etc.) and emailed them to the referee. I also found out two of my former coworkers already had successful appeals for the same reason, which gives me hope. Thanks everyone for the advice - will update after the hearing next week!
Best of luck with your hearing on Friday! You sound incredibly well-prepared now. The fact that you have the layoff email documentation AND two coworkers already won their appeals for the exact same situation really strengthens your case. Remember to stay calm, speak clearly, and don't let them rattle you if your employer does show up and tries to spin the story. The referee has heard it all before and knows how to spot inconsistencies. You've got this - keep us posted on how it goes!
I went through this exact same situation about 6 months ago when I missed filing due to a medical emergency. The good news is that you haven't permanently lost your benefits - you just need to get a UC agent to manually process a backdated claim for the week you missed (6/30). A few tips from my experience: - Call exactly at 8:00 AM when they open - you'll have the best chance of getting through - Have your SSN, claim confirmation number from previous weeks, and specific details about your family emergency ready - Be prepared to explain why the emergency prevented you from filing online or by phone during the entire claim period - The agent will likely approve it since family emergencies are considered valid reasons Once approved, it took about 3-4 business days for the payment to appear in my account. The "no claim until 7/14/24" message is just the system telling you when your next regular weekly claim period opens - it doesn't mean you've lost anything permanently. Don't panic, this is fixable! Just be persistent with the phone calls.
This is exactly the reassurance I needed to hear! Thank you for sharing your experience and the detailed tips. It's really helpful to know that family emergencies are typically considered valid reasons and that the whole process only took a few days once approved. I'm feeling much more confident about getting this resolved now. I'll definitely try calling right at 8 AM tomorrow with all my information ready to go.
I'm in almost the exact same boat! I missed filing last week due to a work emergency and now I'm getting that same confusing message. Reading through everyone's responses here is really helpful - sounds like calling at 8 AM sharp is the way to go. Just wanted to add that I found the PA UC customer service number is 888-313-7284 for anyone who needs it. I'm planning to try calling tomorrow morning too. Fingers crossed we both get through quickly and get this sorted out! It's such a relief to know that missing one week doesn't mean losing the benefits entirely. @Edward McBride - let us know how it goes when you call! I'll try to update here too once I get through.
Mei Liu
Just wanted to add my experience for anyone else going through this - I filed my PA UC claim on July 12th and I'm now at exactly 4 weeks of waiting. Like everyone else, no open issues showing, weekly certifications filed religiously, and I've been doing my work search activities. Reading through all these responses has been both reassuring and nerve-wracking! It's good to know that July filers are supposedly in that 4-5 week processing window, and seeing Paolo's success story after 4 weeks gives me hope that maybe I'm close. I think what's most frustrating is the complete lack of communication - even just a simple "your claim is in queue, estimated processing time X weeks" would help so much with the anxiety. For anyone else waiting, I've found that setting up automatic bank account alerts helps me stop obsessively checking, and I'm planning to try that Claimyr service if I don't see movement by next week. We're all in this together!
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Emily Nguyen-Smith
•@Mei Liu I m'right there with you - filed July 20th so I m'about 3 weeks in now. Your point about the lack of communication is spot on - even a simple status update would make this so much less stressful! I ve'been following this thread closely and it s'really helpful to see everyone s'timelines. Based on what Paolo shared about getting paid after exactly 4 weeks July (8th filing ,)and Nina s'info about the 4-5 week processing window, it sounds like you should hopefully see something very soon. I m'going to try the automatic bank alerts idea too - constantly refreshing my account is driving me crazy. Thanks for sharing your experience and keeping us all updated. Fingers crossed we both see movement in the next week or two!
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Jamal Brown
I'm also dealing with this nightmare right now - filed July 25th so I'm coming up on 3 weeks. It's honestly a relief to find this thread because I was starting to think I was the only one stuck in limbo! The stress of waiting while bills pile up is unreal. I've been religiously filing my weekly certifications and doing all my work search activities, but like everyone else, zero communication from PA UC about what's actually happening. Based on all your experiences, it sounds like I should prepare for another 1-2 weeks of waiting. @Paolo Ricci your success story gives me hope that the payments do eventually come through with all the back pay! I'm definitely going to look into that Claimyr service if I don't see movement by next week. Thank you all for sharing your timelines and keeping each other sane through this process!
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