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UPDATE: I finally got through to a PA UC rep! They confirmed it was indeed a system glitch - apparently their system can sometimes misinterpret certain job search entries as a job separation (makes no sense but whatever). The rep removed the false flag from my account and I was able to file my weekly certification normally right after our call. My payment is now showing as processed! Thanks everyone for your help and suggestions.
Awesome that you got it resolved! For anyone else dealing with this same glitch - I had a similar experience a few weeks ago and what helped me get through faster was calling right when they open at 8am. The lines seem less busy first thing in the morning. Also totally agree with keeping screenshots of everything - saved me when I had to prove the system error wasn't on my end. The PA UC system definitely needs some serious bug fixes after their updates!
Thanks for the tip about calling at 8am! That's really helpful to know. I was calling randomly throughout the day with no luck, so timing definitely seems to matter. And yeah, the whole situation really shows how much their system updates have caused more problems than they've solved. Hopefully they'll prioritize fixing these glitches since it seems to be affecting so many people.
update: its working for me now! just checked and the login button works. maybe they fixed whatever was broken
Just wanted to add another tip for anyone still having issues - if you're using any ad blockers or security extensions like uBlock Origin or NoScript, try temporarily disabling them. The Money Network site uses a lot of third-party scripts and sometimes these extensions block the login functionality. I had this exact same problem last month and it turned out my privacy extension was blocking the authentication popup. Also, make sure you're going directly to www.moneynetwork.com and not clicking any links from emails or other sites, as those sometimes redirect to cached or broken pages.
Just to provide some clarity on interstate claims since there seems to be some confusion: 1. For remote workers, the state where you physically performed the work (Ohio in your case) is typically considered your work location, regardless of where your employer is located. 2. However, since you paid PA taxes, your wages were likely reported to PA, which complicates things. 3. In your specific situation, you might need to file what's called a "combined-wage claim" where your wages from multiple states are combined. When you speak with a UC representative, specifically ask about combined-wage claims and whether your situation requires one. The good news is that these issues are resolvable - they just require getting through to someone who understands the interstate wage system.
I work for PA UC (can't say which office) and this "no wages reported" issue with universities is happening A LOT lately. The problem is that many large institutions like Penn State have their payroll processed through third-party companies that sometimes use different EINs for reporting than what's in our main system. Since you worked remotely from Ohio but paid PA taxes, your wages should definitely be in our system - it's just a matter of the right person looking in the right place. The appeal you filed will trigger a manual wage search which usually finds the wages within 7-10 business days. One thing that might help speed this up: call your university's HR/payroll department and ask them to confirm which EIN they used to report your wages to PA UC. Sometimes they have the main university EIN but payroll gets reported under a subsidiary EIN. If you can provide that specific EIN number in your appeal documentation, it helps our wage investigation team find your records faster. Don't panic - I've seen hundreds of these cases and 95% get resolved once we do the manual wage verification. Your 9 years of employment will definitely qualify you.
UPDATE: My claim was approved!!! They actually accepted my explanation about the commission-only job without even requiring an appeal. The UC examiner agreed that a commission-only position wasn't suitable work compared to my previous salaried position. Just wanted to update everyone who helped me. Make sure you're honest about everything on your certifications!
Just wanted to add my experience for anyone else who might be in a similar situation. I went through something comparable last year where I accepted what I thought was a regular sales position but it turned out to be door-to-door commission only. The key thing that helped me was keeping detailed records of the original job posting and any emails/texts from the employer. When I explained to UC that the job was fundamentally different from what was advertised, they sided with me. Pennsylvania does protect workers from bait-and-switch situations like this. The fact that you're still in training and haven't earned anything yet actually strengthens your case that this wasn't the stable employment you thought you were accepting. Good luck with your claim - sounds like you're handling it the right way by being upfront about everything!
This is really great advice about keeping documentation! I wish I had thought to screenshot the original job posting before I quit. For anyone else reading this thread - definitely save everything from the hiring process including job descriptions, emails, and any communications where they mention salary/compensation structure. It's so frustrating when employers aren't upfront about commission-only positions during interviews. Thanks for sharing your experience!
Lara Woods
I had a similar scare a couple weeks back with my Chime account - payment was about 6 hours late and I was sweating bullets because I had bills due. Turned out PA was doing some system maintenance that day. One thing that helped me was setting up text alerts through Chime so I get notified immediately when deposits hit instead of obsessively checking the app. Also learned that if you call the PA UC automated line (1-888-313-7284) you can check your payment status without waiting for a rep - sometimes it has more detailed info than the online portal. Hope yours comes through soon!
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Noah Lee
•Thanks for the tip about the text alerts - I definitely need to set those up! I've been manually checking my account way too much today. That automated phone line sounds really helpful too, I'll bookmark that number. It's good to know system maintenance can cause these delays - makes me feel less worried that something is actually wrong with my claim. Really appreciate you sharing what worked for you!
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Sophia Carson
I'm going through the exact same thing right now with my Chime account! Usually get my PA UC deposit by 9am on Tuesdays but it's 3pm and still nothing. My portal also shows "payment issued" so I'm trying not to panic. Reading through everyone's responses here is actually really helpful - sounds like there's definitely some kind of batch processing delay happening today. I've been on unemployment for about 2 months now and this is my first delay too. Really hoping it hits soon because I've got rent coming up this week. Thanks everyone for sharing your experiences, makes me feel way less alone in this!
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