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I'm having the most frustrating experience with my Money Network card from PA UC benefits! Every single time I try to log into my account to check my balance, the website just keeps me stuck on the login screen. I've tried on my phone, computer, even my sister's tablet - same problem everywhere. Sometimes it offers to send a verification code, but I never receive anything by text or email. It's been like this for almost a week now! I've got bills due next week and I NEED to know how much is on my card before I start paying things. Does anyone know another way to check your balance without logging into the Money Network website? I really don't want to go to the store and have my card declined in front of everyone. That happened to me last year and it was so embarrassing I wanted to die right there in the checkout line. Any help would be super appreciated!
In Pennsylvania, you should definitely file your weekly claim as usual on Sunday and report the training hours you worked, even though you haven't received payment yet. PA unemployment requires you to report work when it's performed, not when you get paid. Here's what you need to do: - File your claim as normal on Sunday - Report that you worked (say "yes" when asked if you worked) - Report all 40 hours that you worked in training - Report the gross amount you expect to earn (before taxes) - Answer "no" if asked if you've returned to full-time work permanently For the week you report these earnings, your UC benefits will likely be reduced or eliminated depending on how much you earned. However, this only affects that specific week. Since you're not continuing with this job, you can resume normal UC claims the following week. When you file the next week, you'll indicate that you're no longer working there. Be prepared to explain that the commute was too far if asked. This is generally considered a valid reason for leaving a position, especially during a trial/training period. One thing to note: if your earnings from the training exceed 40% of your weekly benefit rate, your benefits will be reduced. If they exceed your weekly benefit rate plus the partial benefit credit (typically 30% of your weekly benefit), you won't receive benefits for that week, but this won't affect future weeks. If you have any specific questions about your situation, I'd recommend calling the PA UC service center directly at 1-888-313-7284 for guidance tailored to your claim.
@Lena Kowalski I am thinking about filing and saying I was unavailable for work this week. That should result in no payment for the week, I don’t do anything wrong, and next week I resume collecting as normal. Either that or just skip this week entirely but I don’t know if that’s an option, I also don’t want the claim to close..
@Matt Hopkins Don t'say you were unavailable for work if you actually worked! That would be providing false information, which could get you in serious trouble with PA UC and potentially result in penalties or having to pay back benefits. You absolutely cannot skip filing - that will definitely cause your claim to close and create bigger headaches. You must file every week to keep your claim active. Here s'what I d'honestly recommend: File your claim, report the work and expected earnings truthfully. When it comes to separation reason, focus on the fact that this was temporary training that didn t'lead to permanent employment due to logistical issues commute (distance .)Many training programs don t'result in permanent placement - that s'normal. The unemployment office deals with short-term work situations constantly. Being honest about working one week of training and it not working out due to distance is much less problematic than providing false information or skipping claims. Just file truthfully, report the income, and resume normal claims next week. You re'overthinking this - one week of reported work won t'derail your benefits if you handle it properly.
I filed a wage protest with PA UC about 3 weeks ago because my calculation seems way off. They're missing ALL my earnings from April through October 2024! I just got a message saying my appeal 'is now being reviewed' but no other info. Does anyone know how long this review process typically takes? I'm starting to panic about bills. For context: I filed my initial claim in February 2025, so if I understand correctly, my base year should be October 2023 through September 2024, right? The determination they sent only shows wages from the last quarter of 2023 and first quarter of 2024. I've already uploaded my paystubs through the portal but haven't heard anything until this 'under review' message today. Really anxious about this since the weekly benefit amount they calculated is less than half what it should be!
One important thing I forgot to mention - while your protest is being reviewed, double-check that all your employers from the base year reported your wages correctly to PA. Sometimes the issue isn't with UC but with employer reporting. You can verify this by contacting your previous employers' HR departments and confirming they submitted the proper quarterly wage reports to the state. Also, make sure you're still meeting the work search requirements during this time! The wage protest doesn't exempt you from the job search activities.
That's really good advice about checking with my employers directly. I hadn't thought of that! And yes, I've been keeping up with the work search requirements - applying to jobs and documenting everything in my dashboard. Just hoping this gets resolved soon so I can actually pay my rent next month. Thank you for all the help!
Hey there! I went through a similar wage protest situation about 4 months ago. The waiting is absolutely nerve-wracking, but hang in there! In my case, it took about 5 weeks from the "under review" status to getting the corrected determination. One thing that really helped speed things up for me was submitting a detailed cover letter with my wage documentation explaining exactly which employers and time periods were missing, along with the total dollar amounts. I also included copies of my W-2s AND paystubs for each missing quarter. Make sure everything is crystal clear - don't make them guess what you're claiming. The good news is that once they approve your protest, you'll get all the backpay in one lump sum. I got an extra $3,200 when mine was finally processed! Just keep filing your weekly claims religiously during this time - you don't want to miss any weeks that you're entitled to the higher benefit amount for.
I'm really confused about my unemployment situation. My benefit year end date shows as June 2025, but according to my benefit balance calculation, my funds will be completely gone by January. The system is telling me I can re-file in June when my benefit year officially ends, but I'm not sure what to do for those months in between. Do I just stop filing weekly claims when the money runs out in January and then wait until June to re-file? Or should I keep filing weekly claims even though I won't be getting any payments? Anyone been through this before? This gap is really stressing me out because I still have bills to pay.
the whole system is designed to be confusing on purpose! they hope people mess up so they dont have to pay, smh
I just went through this same situation last month! One thing that really helped me was setting up a simple spreadsheet to track everything - weekly claim filing dates, work search activities, and any correspondence from UC. During those zero-benefit months, it becomes even more important to stay organized because you're doing all the work without seeing any money. Also, consider looking into local food banks or assistance programs during that gap period - many don't require you to be receiving benefits, just proof that you're unemployed. The stress is real but you'll get through it!
Hey everyone, just lost my job at the marketing agency I was with for 3 years (budget cuts, ugh). Only need unemployment for about 4-5 weeks while I start my new position in February. BUT I CANNOT GET THROUGH ON THE PHONE! I've been calling the PA UC number for days and keep hitting busy signals or getting disconnected after waiting 30+ minutes. I remember during COVID people had some tricks to bypass the busy signals or get through faster. Never needed them back then since I was fortunate enough to keep working. Anyone know if there are still methods that work in 2025 to get through to an actual human? I have questions about my benefit amount that I can't figure out online and the chat bot is useless. Getting desperate here as bills don't wait!
I've been on unemployment 3 times in PA and honestly it's just luck of the draw. Sometimes you call and get right through, sometimes it takes days. One trick I learned is to use a different phone - like if you've been calling from your cell, try a landline or someone else's phone. I swear they track the numbers that call a lot and put them at the end of the queue!
Just wanted to share another tip that worked for me recently - if you're getting busy signals, try calling the Spanish language line (1-877-888-8104) and then ask to be transferred to an English-speaking agent when you get through. The wait times are usually much shorter since fewer people know about this option. The agents can help with the same issues and they're really helpful about the language transfer. I got through in about 15 minutes using this method when the main line had me stuck for hours!
Amara Okonkwo
Hey, if you're having trouble getting through to PA UC, I discovered a service called Claimyr that really helped me. They get you through to an actual PA UC agent on the phone without the endless busy signals. I was skeptical but it actually worked - got through in about 30 minutes instead of days of calling. The agent was able to check if there were any issues with my Money Network card on their end. Check out their website at claimyr.com - they have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2
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Yuki Watanabe
AuthorThat sounds really helpful actually. I'm going to try the card's customer service number first, but if I need to reach PA UC directly about this, I'll definitely look into that service. Thanks for sharing!
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Mei Chen
my cousin had this same problem last month and it turned out money network was having some kinda security update and a bunch of accounts got stuck. might just need to wait a day or 2 for it to fix itself thats what happened with him
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Yuki Watanabe
AuthorUpdate: I called the number on the back of my card and was able to check my balance! The customer service rep also told me they were doing a system update this week that's causing login problems for some people. Thanks everyone for your help!
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Chloe Boulanger
So glad you got it sorted out! That explains why so many people have been having issues lately. Maybe they should send out notifications when they're doing these updates instead of leaving everyone in the dark.
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