Hey OP, just a heads up - make sure you keep calling even if you think they received your docs. I assumed they got mine and waited... big mistake. Turns out they needed additional info and never bothered to tell me. Cost me weeks of benefits 😑

I'm going through the exact same thing right now! Filed my claim 5 days ago and have been stressing about whether they got my paperwork. Reading through all these responses is both helpful and terrifying 😅 Sounds like the key is to be persistent and not assume anything. Going to try calling first thing tomorrow morning and also check my online account like Adrian suggested. Thanks everyone for sharing your experiences - at least I know I'm not alone in this bureaucratic nightmare!

I swear, dealing with these claims is like playing a game where they keep changing the rules and don't tell you 🤡

This is so frustrating but unfortunately pretty common. I'd suggest trying a few things: 1) Ask for the direct fax number again to make sure you have the right one, 2) Try faxing during business hours when someone might notice if the machine is having issues, 3) See if you can upload documents through their online portal instead - it's usually more reliable than fax. Also, when you call back, ask to speak with a supervisor if the first person can't help. Sometimes they have more authority to locate "missing" documents or expedite the process. Don't give up!

Pro tip: if you can't get through on the main line, try calling right when they open or just before they close. Sometimes you can catch them when it's less busy. Also, Wednesdays seem to be a good day for some reason. 🤷‍♂️

Document EVERYTHING! I went through something similar and what saved me was keeping a detailed log of all my calls, emails, and documentation. Create a folder with: - Screenshots of your original application - All employment records (W2s, pay stubs, offer letters) - Any correspondence with EDD - Notes from every phone call (date, time, agent name, what was discussed) When you finally get someone on the phone, having all this organized makes you sound more credible and helps them understand the issue faster. I also recommend asking for a supervisor if the first person can't help - sometimes the frontline staff don't have access to make certain corrections. Don't let them brush you off! You have the right to have your claim reviewed properly. 💪

guys i think i figured it out. u need to do the hokey pokey while chanting ur ssn backwards under a full moon. works every time 60% of the time 🌕🕺

Same thing happened to me! My application has been stuck for over a month with zero updates online. What finally worked was sending a secure message through the unemployment website (if your state has that feature) AND emailing my local workforce center directly. I found their contact info by googling "[my city] workforce center email". Got a response within 48 hours and they were able to see my application was just sitting in a queue waiting for manual review. Sometimes you need to reach out through multiple channels to get someone's attention. Don't give up!

Guys, I heard they're updating the system next month. Might wanna wait it out if you can. 🤔

I went through this exact same issue last month! The denial message can be super misleading. In my case, it turned out I had an outstanding issue from my previous claim that needed to be resolved first. Check if you have any pending "adjudication" issues in your account - they're not always obvious but can block you from reopening. Also, make sure you're answering the weekly certification questions exactly as you did before. Even small changes can trigger a review. If you can't figure it out online, definitely try the calling strategy others mentioned, but also consider visiting a WorkSource office in person if there's one near you - sometimes face-to-face help cuts through the bureaucracy faster.