Oregon Unemployment
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- DO post questions about your issues.
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- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Can't reset password for UI account - forgot security question. Help!
Hey everyone, I'm having trouble accessing my account to file a claim. I can't reset my password because I don't remember my security question. Has anyone else dealt with this? Any advice on how to get around it? I'm getting really frustrated and need to file ASAP.
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Can't access account to file claim - Stuck in customer service loop. Help!
Hey everyone, I'm having trouble accessing my account to file a claim. When I try to log in, it keeps telling me to call customer service for help. Has anyone else run into this issue? Any tips on how to get through to a real person? I've been trying for days and it's so frustrating!
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lol welcome to the club 🤡 been trying to file a claim for 3 weeks now. this system is a joke
3 weeks?! That's insane. How are you surviving?
barely hanging on tbh. eating lots of ramen and praying for a miracle 😅
I went through this exact same nightmare a few months ago! What finally worked for me was using the online chat feature during off-peak hours (like mid-afternoon on weekdays). Sometimes the chat queue is shorter than the phone lines. Also, if you have any local workforce development offices near you, they might be able to help you get through to someone or at least give you better guidance on next steps. Don't give up - you'll get through eventually!
UI Benefits Denied When Trying to Reopen Claim Online - Help!
Hey everyone, I'm having trouble reopening my unemployment claim online. The system is saying my benefits are being denied. Has anyone else run into this issue? I'm not sure what to do next and could really use some advice.
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Guys, I heard they're updating the system next month. Might wanna wait it out if you can. 🤔
Source? I haven't seen anything about that.
My cousin works for the unemployment office. Take it with a grain of salt tho
I went through this exact same issue last month! The denial message can be super misleading. In my case, it turned out I had an outstanding issue from my previous claim that needed to be resolved first. Check if you have any pending "adjudication" issues in your account - they're not always obvious but can block you from reopening. Also, make sure you're answering the weekly certification questions exactly as you did before. Even small changes can trigger a review. If you can't figure it out online, definitely try the calling strategy others mentioned, but also consider visiting a WorkSource office in person if there's one near you - sometimes face-to-face help cuts through the bureaucracy faster.
Weekly UI claim keeps getting declined after fixes - help!
Hey everyone, I'm having a really frustrating issue with my weekly unemployment claim. I've been trying to file it, but it keeps getting declined even after I've fixed everything they asked me to. Has anyone else dealt with this? I'm at my wits' end here and could really use some advice on what to do next.
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Hey, just wondering - have you had any luck with your claim yet? Any updates?
Still working on it. Gonna try calling again tomorrow. Fingers crossed 🤞
Good luck! Let us know how it goes.
I went through something similar about 6 months ago! Turns out my issue was with the work search verification - even though I was logging my job searches, there was a formatting issue with how I was entering the employer information. The system was super picky about having complete addresses and contact info. Also, make sure you're not accidentally selecting the wrong reason codes when you file. I was selecting "quit job" instead of "laid off" because the wording was confusing. Once I fixed those two things, my claims went through without any issues. Hope this helps!
OED online system says benefits denied when trying to reopen claim - Help!
Hey everyone, I'm having trouble reopening my unemployment claim online. The system keeps saying my benefits are being denied. Has anyone else run into this issue? Any advice on how to get it sorted out?
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This whole system is a joke. They make it so hard on purpose, I swear. Hang in there, OP. Don't let the bastards grind you down! 💪
I had the exact same issue last month! Turns out my claim had expired and I needed to file a new one instead of just reopening. The error message wasn't clear at all. Try going to the "File New Claim" section instead - that's what finally worked for me. Also, make sure you have all your employment history from the past 18 months ready, including any part-time or gig work. The system is super picky about having complete info. Good luck! 🤞
Keith Davidson
Have you tried contacting them through social media? Sometimes their Twitter support is more responsive than phone.
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Ellie Lopez
I went through this exact same issue a few months ago! The security question thing is such a pain. What worked for me was calling the main UI line and explaining that I couldn't access my account due to the security question. They were able to verify my identity using my SSN, address, and employment history instead. It took about 30 minutes on the phone but they reset everything for me right then and there. Definitely try calling early in the morning like others suggested - I called right at 8am and got through pretty quickly. Don't give up, they do have ways to help you get back into your account!
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