What does pending issue halt mean on NYS Department of Labor unemployment claim?
I just checked my ny.gov account and my weekly claim shows 'pending issue halt' status. I've been getting payments fine for the past 6 weeks but now this message appeared after I filed yesterday. I didn't report anything different from usual - just my normal work search activities. Does anyone know what this means? Should I be worried about my payments being stopped? I can't get through to anyone on the phone.
10 comments


Joy Olmedo
A pending issue halt means NYS Department of Labor has flagged something in your claim that needs review before they can process further payments. This could be anything from a job contact verification to questions about your availability for work. Check if there are any documents requested in your online account or any notifications you might have missed.
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Kingston Bellamy
•I checked everywhere in my account and don't see any documents requested or messages. It's so frustrating not knowing what the issue is.
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Isaiah Cross
same thing happened to me last month!! turned out they wanted to verify one of my job contacts from my weekly certification. took like 3 weeks to resolve and then i got all my back pay at once
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Kingston Bellamy
•Three weeks?! I can't afford to wait that long for payments. Did you have to do anything special to get it resolved faster?
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Isaiah Cross
•i tried calling every day but kept getting hung up on. finally used this service called claimyr.com that gets you through to an actual NYS Department of Labor agent. there's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. cost me some money but was worth it to get answers
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Kiara Greene
The most common reasons for pending issue halts are: 1) Job search verification - they want to confirm you actually contacted the employers you listed, 2) Eligibility questions about your availability, 3) Potential employer reporting you turned down work, or 4) Identity verification issues. Since you can't see any specific requests, it's likely an automated flag that requires manual review.
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Evelyn Kelly
•Wait, employers can report if you turn down work? I had no idea they could do that to your unemployment claim!
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Paloma Clark
This system is absolutely ridiculous. They stop your payments first and ask questions later, meanwhile people have bills to pay and families to feed. I've been dealing with NYS Department of Labor for months and their communication is terrible.
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Heather Tyson
•I feel your frustration but getting angry doesn't help solve the issue. The system has its problems but there are ways to work through it.
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Raul Neal
Keep filing your weekly claims even with the pending issue halt! This is important because if you stop filing, you could lose benefits for those weeks even after the issue gets resolved. The halt only affects payments, not your requirement to certify.
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