"Authorization Error on NY Labor Website Preventing Me From Filing Unemployment Claim"
I'm getting laid off and trying to file for unemployment but the New York State Department of Labor website keeps giving me an error. I've gone to https://apps.labor.ny.gov/OnlineServices/Ext/individual/ but I keep getting this message: "The server could not verify that you are authorized to access the page requested" ("El servidor no pudo verificar que estás autorizado para acceder a la página solicitada"). I've tried both calling and applying online but nothing is working. I've clicked "Back to Labor" and tried going through the various sections like "Agencies," "App Directory," "Counties," "Events," and "Services" but still can't get through the authentication error. Getting really frustrated. I need to file for unemployment ASAP since my last day is coming up, and I can't even get past this authorization error. Anyone know another way to file through the NY Department of Labor or how to fix this authorization issue? Has anyone else had this problem with the New York unemployment system?
17 comments
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Freya Nielsen
Try clearing your browser cache and cookies first. That fixed it for me. Also make sure you're using Chrome or Firefox - the site acts weird with Safari sometimes.
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Ravi Kapoor
•tried that already 😤 still getting the same error message
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Omar Mahmoud
•same issue here. been trying for 3 days straight smh
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Chloe Harris
I found a way to actually get through to someone! Used this service called claimyr.com that calls and waits on hold for you, then connects you when they get an agent. Costs $20 but totally worth it after trying for weeks. Here's a video about how it works: https://youtu.be/Rdqa1gKtxuE
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Diego Vargas
•sounds sketchy af. is this legit?
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Chloe Harris
•100% legit, they even have reviews on trustpilot. saved me hours of hold time
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NeonNinja
•just used it myself, worked exactly like they said 💯
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Anastasia Popov
DETAILED SOLUTION FOR WEBSITE ERRORS: First, make sure you're using the direct link: unemployment.labor.ny.gov Common fixes: - Use incognito/private browsing mode - Try different times (early morning works best) - Double check you're logged out of NY.gov first - Disable any VPN If still no luck, use claimyr.com to get through on phone. Way better than waiting for hours. Hope this helps! 🙏
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Sean Murphy
•this should be pinned fr fr 👆
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Zara Khan
ny unemployment website is straight trash rn. been down like every other day 🤮
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Luca Ferrari
•facts! system cant handle all the traffic
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Nia Davis
Pro tip: try accessing the site between 7:30-8:30 AM. Way less traffic and usually works better
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Mateo Martinez
took me 2 weeks to file my claim. keep trying different browsers and times. its literally like playing the lottery lmaooo
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QuantumQueen
•fr its easier to win the mega millions than get thru to these clowns 🤡
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Dylan Campbell
Had the exact same authorization error last month! What worked for me was going directly to labor.ny.gov first, then navigating to the unemployment services from there instead of using the direct link. Also try using Edge browser if you have it - for some reason NY's site plays nicer with Microsoft browsers. If all else fails, definitely try calling early morning around 8 AM when they open, the hold times are way shorter then.
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Omar Farouk
•@Dylan Campbell thanks for the tip about going through labor.ny.gov first! gonna try that right now. also didn t'know about Edge working better - worth a shot since nothing else has worked so far 🤞
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Giovanni Colombo
I'm dealing with this exact same issue right now! Been trying to file my unemployment claim for the past 4 days and keep hitting that authorization error. So frustrating when you're already stressed about losing your job and then the system won't even let you apply for benefits. I've tried different browsers, clearing cache, incognito mode - nothing works. Might have to bite the bullet and try that claimyr service people are mentioning since calling directly seems impossible to get through. Thanks everyone for sharing your experiences, at least I know I'm not the only one dealing with this mess! 😤
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